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    Logout problem

    Captive Portal
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    • A
      alpha007
      last edited by

      Hey guys,

      in my captive portal, i have enable the popup-window for the logout. But after the login with a voucher-code, nothing happens. There is no new window with a logout-button. Did i something wrong? Or is there an other way, which i can take to logout?

      What happens with my time after logout. Can i use this voucher-code 2 days after the logout and can use that one again?

      Thanks for your help!

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      • W
        wallabybob
        last edited by

        Vouchers are not for "Connect Time" but for "Elapsed time from first use". Thus a three hour voucher expires three hours from when it was first used.

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        • A
          alpha007
          last edited by

          Ok thanks!

          But my problem is, if somebody use a voucher with 120 minutes. And he shut his Notebook after 50 minutes down, i dont see in the log, that the voucher isnt in use anymore. Is there a way i can handle that?
          Would the timeout for inactivity write into the log?

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          • W
            wallabybob
            last edited by

            It is not clear to me how the captive portal can determine the voucher is no longer in use (as distinct from 'the user is taking a snack break').

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            • N
              Nachtfalke
              last edited by

              @wallabybob:

              It is not clear to me how the captive portal can determine the voucher is no longer in use (as distinct from 'the user is taking a snack break').

              The only ways that CP recognizes that a voucher isn't online anymore is:
              1.) The voucher runs into a timeout (Idle Timeout or Hard Timeout).
              2.) You disconnect the voucher manually by hand using the GUI (Diagnostics -> Captive Portal)
              3.) The user clicks the "logout" window.

              If you like that users will be disconnected when taking a break for lunch or something else set the idle timeout to 10 minutes.
              If you want to make sure that everybody gets disconnected one (or several) times a day choose hard timeout 180 minutes.

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