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    • K
      kong2630
      last edited by

      Why after requesting enrollment in the forum using my personal email address, I receive a welcome email and even after over a month does not follow any activation email, or notice of non-acceptance?

      If I request to register with google email address, I immediately receive the activation email!

      If at this point I try to change the email address associated with the profile (activated by google mail) to receive email where I was more comfortable, bat I can not do it because the system tells me that this address is in use !
      But the account associated with that address has never been activated!

      How do I proceed to associate to subscribe to my regular email address?

      Why this disparity in treatment between google mail addresses, and addresses refer to other domains?

      Best regards

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        It's possible your regular mail server rejected the message or was unreachable for some other reason.

        If you PM me your other e-mail address I can clear the old one out of the system.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

        1 Reply Last reply Reply Quote 0
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