Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Unable to install OpenVPN

    Scheduled Pinned Locked Moved OpenVPN
    9 Posts 4 Posters 1.7k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • N
      nwt_admin
      last edited by

      I am unable to reinstall OpenVPN (both 2.2 and 2.3-x86) for Windows 7 64-bit.  I previously had it on my computer and because of issues with the software attempted to remove it.  I do not see the software anywhere on the PC, but when I go to reinstall it, the install wizard comes up with the "Install" option and when I click it, it quickly goes away and then the typical error message for Windows 7 appears that says the program may not have installed correctly and to reinstall it.  I know when I've previously installed this, it goes through a couple screens for quite a few seconds/minutes, but it doesn't even get that far anymore.

      I've tried everything possible and I'm out of ideas.  I'm a domain admin, I'm using my domain admin account, ran as admin, everything.  Nothing seems to work.  I just want to completely remove OpenVPN and start from scratch, but I have a feeling that there are some files hiding out there in the registry that I can delete, but when I search online I see tons of different registry instances to delete but I can never find anything in the locations specified.

      Help please!!

      1 Reply Last reply Reply Quote 0
      • P
        phil.davis
        last edited by

        Not sure about 64-bit in particular. But I have had to do some cleanup in the past to get rid of old OpenVPN installation bits:

        1. Program Files\OpenVPN - there might be a config folder, and\or OpenVPNManager\config folder. Work hard to delete the whole Program Files\OpenVPN tree.
        2. Look in the services list for OpenVPN, you might need to get rid of it:
        sc delete openvpn
        

        Then you will be able to complete step 1.
        Edit: added the space between "sc" and "delete"

        As the Greek philosopher Isosceles used to say, "There are 3 sides to every triangle."
        If I helped you, then help someone else - buy someone a gift from the INF catalog http://secure.inf.org/gifts/usd/

        1 Reply Last reply Reply Quote 0
        • N
          nwt_admin
          last edited by

          Thanks for your response.

          So upon looking at services I do see the OpenVPN Service, but I'm unable to delete it using scdelete openvpn or sc delete openvpn (see attached picture).

          I've also verified that all the installation/config files have been removed from the Program Files location.  Any other suggestions?

          Untitled.png
          Untitled.png_thumb

          1 Reply Last reply Reply Quote 0
          • P
            phil.davis
            last edited by

            On my Windows7 I have:
            OpenVPNService
            OpenVPNManager

            You probably need to use 1 or more of those names in "sc delete"

            As the Greek philosopher Isosceles used to say, "There are 3 sides to every triangle."
            If I helped you, then help someone else - buy someone a gift from the INF catalog http://secure.inf.org/gifts/usd/

            1 Reply Last reply Reply Quote 0
            • N
              nwt_admin
              last edited by

              Using "sc delete openvpnservice" I was able to successfully remove the service.  However, again I tried to install the client export while running as admin, and it quickly speeds through the installation and says it's completed, but there's no trace of the OpenVPN GUI.  There IS a config file in Program Files (x86) > OpenVPN > config - but nothing else…not even in my Control Panel.  I feel like I'm going in circles trying to reinstall this program...

              1 Reply Last reply Reply Quote 0
              • N
                nwt_admin
                last edited by

                Anyone?  Am I really the only one with Windows 7 64-bit that is having this issue?  There has to be some way to completely remove any instances of the OpenVPN software and start from scratch.

                1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  So your trying to install the x86 install from export client package?  the 2.2 or the 2.3?  Why don't you just download the 64bit install package from openvpn and then just use your config?

                  http://openvpn.net/index.php/open-source/downloads.html

                  Which reminds me - upon looking at the above url Im on 2.3.2-I001 while I003 is out ;)

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                  1 Reply Last reply Reply Quote 0
                  • K
                    kejianshi
                    last edited by

                    To me, it sounds like something is broken on your WIN7 machine because NO - I don't think its acting like that for others.

                    1 Reply Last reply Reply Quote 0
                    • N
                      nwt_admin
                      last edited by

                      Hey everyone,

                      Here's a little update.  First of all, I have seen this issue on numerous Win7 64-bit clients.  I have seen it on at least 2-3 PC's at my work, and even my PC's at home.  OpenVPN acts very strange when you try to remove it sometimes.  What I ended up doing was downloading the client from another source and just using my own config file.  That seemed to do the trick.

                      Thanks for your suggestions.

                      1 Reply Last reply Reply Quote 0
                      • First post
                        Last post
                      Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.