ICMP pings still timing out despite ICMP traffic being reported as passed
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I'm led to believe it's still pfsense, despite what wireshark says.
Facepalm.
OP, as was asked before, what device on your network is "Trendnet_26:b9:d8 (00:14:d1:26:b9:d8)"
If it's not your pfSense LAN NIC, what is it?
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OP, what's the Trendnet device between your machine and pfSense?
There is none.
Edit: Trendnet_26:b9:d8 (00:14:d1:26:b9:d8) is the same MAC address as my router: 192.168.1.1 00:14:d1:26:b9:d8 pfsense.localdomain
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Make No sense at all other than this software is flaky!
I agree, I've contacted the developers already and I'm waiting for a response. I will keep everyone posted.
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Any results yet? I have been trying to figure out this problem as well with no luck.
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_12/11/13 at 10:07 am ADVISOR: My name is Wayne and I am one of the Specialists working on your case with regards your disconnecting issue with Battlefield 3 and Battlefield 4.
Firstly I am sorry to hear that you have been experiencing this issue. I play Battlefield myself and know how annoying it is when something like this happens.
I have now escalated your case to our studio liaison team so they can work with the studio to get this issue resolved for you. Once the studio has completed their investigation they will be in contact with you.
Again, I apologize for the inconvenience this issue must have caused you. Should there be anything else you might require assistance with, please don't hesitate to let me know._
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This thread just fizzled out? Would have been nice to know what the resolution was.
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Just got this message:
My name is Andrew and I am part of the EA Worldwide Customer Experience team working alongside Wayne. After reviewing your case it would appear that the issue you are encountering is linked with your firewall settings on your router as you state that the ping displays correctly when the computer is patched directly to the modem without the router in place.
As every router is different and in fact as many modems include them as well we are unable to provide direct support for configuring their internal firewalls. As such I would recommend checking with both your modem and router manufacturers for guides on how to forward your ports correctly on those pieces of hardware and ensure that they are forwarded in both cases so as to prevent any clashes.
Should you need such you can find a list of which ports need to be forwarded to access all Battlefield 4 Functionality at http://answers.ea.com/t5/Battlefield-4/Battlefield-4-Ports/td-p/1861045
As always should after doing this there still be any issues please do not hesitate to contact us and we will be happy to address your ongoing concerns.
So…where do we go from here? I think we've tried everything. Is it just a bug in pfsense?
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It works fine for everyone else. Not a pfSense bug.
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It works fine for everyone else. Not a pfSense bug.
But I've reset all the settings to default in pfsense and it's still having the issue. Could it be a hardware problem with the router?
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Could be an issue with your OS, your NIC, your pfSense box's NIC, your modem, your ISP, one of the routes leading to EA, a huge number of things could cause it. It worked fine for me with relatively strict rules, and it works fine for other people as well.
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Could be an issue with your OS, your NIC, your pfSense box's NIC, your modem, your ISP, one of the routes leading to EA, a huge number of things could cause it. It worked fine for me with relatively strict rules, and it works fine for other people as well.
OK well it works fine when I disconnect my pfsense box and connect directly to my modem. It also worked fine with a DIR-655 from D-Link. The problem is definitely inside pfsense.
The only thing I can see doing is posting our NICs. How would I figure out, through pfsense, what NIC I'm using?
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I'm having the same problem as well. All i've done is create a firewall rule to allow ICMP echo request and echo reply, as the dslreports ping test was failing without that. Screenshot of above, and this is what determines whether the ping test works. I tried disabling them and with them off, it says im not pingable. with it on, the ping test works fine. However even though I can pass a ping test I still cant see my ping in game. Its just as others have described, shows only a dash. My UOtool results are similar to the OP. The only thing I can think of is that static outbound may be required. I have it enabled for half of my lan, I may try setting to an IP in that half and see if it makes a difference.
![pfsense firewall rules.png](/public/imported_attachments/1/pfsense firewall rules.png)
![pfsense firewall rules.png_thumb](/public/imported_attachments/1/pfsense firewall rules.png_thumb) -
Same problem here. I have a cable AND dsl connection. When inside BF4, I can see pings on one connection, and no ping on the other connection. Same computer, different PFsense firewalls. When ssh'd into the firewall, ping works fine, ICMP returns data. It also works fine from the UI:
Ping output:
PING yahoo.com (98.139.183.24): 56 data bytes
64 bytes from 98.139.183.24: icmp_seq=0 ttl=49 time=91.734 ms
64 bytes from 98.139.183.24: icmp_seq=1 ttl=50 time=91.349 ms
64 bytes from 98.139.183.24: icmp_seq=2 ttl=49 time=92.091 ms
64 bytes from 98.139.183.24: icmp_seq=3 ttl=49 time=93.887 ms
64 bytes from 98.139.183.24: icmp_seq=4 ttl=49 time=93.650 ms
64 bytes from 98.139.183.24: icmp_seq=5 ttl=50 time=93.424 ms
64 bytes from 98.139.183.24: icmp_seq=6 ttl=49 time=92.195 ms
64 bytes from 98.139.183.24: icmp_seq=7 ttl=49 time=91.472 ms
64 bytes from 98.139.183.24: icmp_seq=8 ttl=50 time=91.790 ms
64 bytes from 98.139.183.24: icmp_seq=9 ttl=50 time=92.047 ms–- yahoo.com ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 91.349/92.364/93.887/0.886 ms -
An addendum, I did set a rule to static outbound all ports and it made no difference. So i dont believe that's the culprit in this case.
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Anyone figure this problem out yet? I have been trying different firewall settings for a week and have not made any headway.
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because it has nothing to do with the firewall.. This thread is very old!! Pings work from the client cmd prompt – and we have shown that the replys come back via sniff... Its the tool!! Or other software on yours and the OP box..
Do this -- run wireshark, run your testing tool.. Are the packets there, then its not pfsense.. Which has already been gone over in this thread quite a bit.
If I had to guess I would say software firewall where the tool using to test pings has not been given correct permissions in the software firewall, or just glitchy software/firewall your running.
If you see the pings go out and the replies come back then its not pfsense period!
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because it has nothing to do with the firewall.. This thread is very old!! Pings work from the client cmd prompt – and we have shown that the replys come back via sniff... Its the tool!! Or other software on yours and the OP box..
Do this -- run wireshark, run your testing tool.. Are the packets there, then its not pfsense.. Which has already been gone over in this thread quite a bit.
If I had to guess I would say software firewall where the tool using to test pings has not been given correct permissions in the software firewall, or just glitchy software/firewall your running.
If you see the pings go out and the replies come back then its not pfsense period!
What do I do to fix this then? Because when I plug pfsense in, the packets get blocked.
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Again what part of they are NOT blocked do you not understand?? Run wireshark on the box your running your UOtrace do you see the pings come back like in picture from page 3 of this thread.. I just grabbed that tool again, and doesn't even grab a server list now because it is trying to query for shaggy.owo.com that does not resolve even from the SOA for that domain.
But it works for me behind pfsense for servers I put in - and worked before see way back in this thread
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;shaggy.owo.com. IN A;; AUTHORITY SECTION:
owo.com. 900 IN SOA ns-1494.awsdns-58.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 8 6400;; Query time: 45 msec
;; SERVER: 205.251.197.214#53(205.251.197.214)
;; WHEN: Fri Oct 31 06:38:09 CDT 2014
;; MSG SIZE rcvd: 125And it works currently for - see attached.. Polling whatever you put in there, and here is a sniff of what is on the wire, etc..
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ISSUE RESOLVED
I inserted 2 new Network Interface Controllers for my router, that were suggested in another thread. They are the Intel PWLA8391GT. The UOtrace tool now works, and I get ping in Battlefield 4. I was also having unusual issues in GTA V, where some players couldn't join my session, so lets hope that's fixed too.