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    Ms outlook not working behind pfsense - need help

    Scheduled Pinned Locked Moved Firewalling
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    • C
      cgprasad
      last edited by

      hi
      I'm using pfsense in a small office setup , where ,my primary requirement is to block web based email access. Hence i'm bond to use outlook client for my pop and smtp servers hosted on the my webspace (ISP) provider. The email service provider is rediffmailpro.com

      I'm NOT using TRANSPARENT mode of squid. I'm using the port 3128 (configured in my browser) to access the internet.

      Do you mean to say that i need to configure squid in TRANSPARENT mode inorder to make other application such as outlook and antivirus software get connected to the internet?

      also, there's no setting as such in the outlook client to configure it to use a proxy. It takes the settings from Internet Explorer browser itself.

      Hope there's a solution to this.

      Thanks All

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      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by

        If you using in explicit mode - then configure your client vs relying on auto anything..

        But if your not using transparent mode then anything not set to use the proxy should just go out the normal firewall rules and should work.

        So you have any any rule currently - tell outlook NOT to use the proxy and does it work then?  If so then you can configure the correct firewall rules to work and you will be good

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • C
          cgprasad
          last edited by

          hi

          the issue is this. Outlook doesn't have any settings for proxy setup. It uses the setup provided by IE (browser).

          i've decided to re-install pfsense and try this all over again. Actually a bit fed up with tweaking it for past one week.

          Thanks

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            And you can tell outlook NOT to do that!!!

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

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            • C
              cgprasad
              last edited by

              i need to check that.

              meanwhile i tried changing my email client from outlok to thunderbird. The best part is thunderbird has a settings for proxy, but when i configure it, and try to acces my mails, i see no errors , but even i don't see any mails popping and mails are not going out too.

              So i decided to re-install pfsense all over again with squid and squidguard + lightsquid

              Do you thin that SQUID has to be configured in Transparent mode for this thing to work?? I guess not. Let me try again and revert.

              Thanks

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              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                Ok - so outlook 2007, I can look when I fire up my work laptop.  But from quick google guess it has no proxy settings.  And only uses IE setting, but only for http.

                So that being said - if your lan rules allow the traffic it should work.

                Tell you what – if you setup a test email account for me to play with, more than happy to work out what you need to do.  Just PM me the details.  I wont be sending more than a couple of test emails to validate it works.  And then you can kill the account.

                I don't have any problems firing up squid for testing, etc.

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • C
                  cgprasad
                  last edited by

                  what details you need?
                  I'll be onsite from 11am IST.

                  Let me know.

                  thanks

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                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator
                    last edited by

                    Just need login info for a mailbox on your server.  I can then behind my pfsense validate access using outlook 2007 and setup squid on my pfsense and work out what your doing wrong, etc.

                    so from looking at my outlook 2007, the only proxy support it seems to have is when connecting to an exchange server using http/https - under the connections section outlook anywhere.

                    If you are using proxy that prevents access directly out and only the proxy can connect out then you would need to setup your proxy to handle the connections on the ports your using and point your email client to the PROXY for server settings, pop, imap, smtp etc.  And then setup the proxy to connect to your outside server.

                    I could test with using something like my google account with outlook - but would be better to use an actual account on your server so I can figure out exactly what your using be it pop or pop over ssl or imap or imap over ssl, be it you have to auth to your smtp server first before sending mail, etc. etc..

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                    • C
                      cgprasad
                      last edited by

                      thanks for such overwhelming response.

                      I re_installed pfsense and my outlook started working . I guess there were some issues with the defaults rules. Also i had installed 2.0 , but now installed 2.1 version.

                      Thanks again.

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                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by

                        no the default rules would allow ALL traffic..  From what I can tell is you removed the default rule and were creating your own, etc.

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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