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    One week vouchers expire in less than 24h

    Scheduled Pinned Locked Moved Captive Portal
    25 Posts 10 Posters 5.7k Views
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    • N
      nothing
      last edited by

      That's how I have the vouchers configured:

      Untitled.png
      Untitled.png_thumb

      1 Reply Last reply Reply Quote 0
      • W
        woni
        last edited by

        I have this very strainght problem too. There exists a ticket https://redmine.pfsense.org/issues/3369
        Is there a workaround until the issue is solved?

        pfs 2.1

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        • N
          nothing
          last edited by

          How many vouchers you have in the roll and how many of them are already used and expired?
          My roll was 255 vouchers big and the problems started when I used and expired 2/3 of the vouchers.

          Workaround is to delete the roll and issue new one.

          /the bug report is mine/

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          • W
            woni
            last edited by

            I have 5000 vouchers in a roll.
            Sorry, but your workaround is not a really good solution for me.
            With 2.01, it's working.

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            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              Can you try this on a 2.1.1 snapshot? ( See https://forum.pfsense.org/index.php/topic,71546.0.html ) – Several issues in CP and with Vouchers were fixed. If it's still broken on 2.1.1, update the ticket.

              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

              Need help fast? Netgate Global Support!

              Do not Chat/PM for help!

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              • N
                nothing
                last edited by

                Cool :)
                Thanks!

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                • N
                  nothing
                  last edited by

                  Sorry, it doesn't work OK.
                  The problem I observe now is that all activated (but not currently in use) vouchers expire as usual.

                  Disregard that, I've misunderstood the logic of expiration.

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                  • W
                    woni
                    last edited by

                    Hi Jimp,
                    I can't test it with 2.1.1 cause this system is in a productive area with a lot of users. On a testsystem with few users, I never have had this problem.
                    What files in 2.1.1 was changed? Can I put this files into 2.1 ?

                    Thx

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                    • jimpJ
                      jimp Rebel Alliance Developer Netgate
                      last edited by

                      @woni:

                      Hi Jimp,
                      I can't test it with 2.1.1 cause this system is in a productive area with a lot of users. On a testsystem with few users, I never have had this problem.
                      What files in 2.1.1 was changed? Can I put this files into 2.1 ?

                      Thx

                      I don't know the exact files/changes. There were a few that might be relevant and not all of them specifically in the CP code. 2.1.1 is nearly ready for release, it should be fine for production use at this stage.

                      Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                      Need help fast? Netgate Global Support!

                      Do not Chat/PM for help!

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                      • N
                        nlan
                        last edited by

                        Has this problem been fixed? Because I'm still getting this error with 2.1.4..  :-\

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                        • P
                          Paul6552
                          last edited by

                          Had the problem with 2.1, upgraded to 2.1.4 - the problem still exists

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                          • GertjanG
                            Gertjan
                            last edited by

                            @Paul6552:

                            Had the problem with 2.1, upgraded to 2.1.4 - the problem still exists

                            You re-used vouchers created in 2.1 in 2.1.4 ?

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            1 Reply Last reply Reply Quote 0
                            • P
                              Paul6552
                              last edited by

                              re-used and new one from 2.1.4, with both the same problem

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                              • perikoP
                                periko
                                last edited by

                                Can u please give me details of the voucher, I'm working on this and haven't not seen problems like this, please some details to test.
                                Running 2.1.4 x86.

                                Necesitan Soporte de Pfsense en México?/Need Pfsense Support in Mexico?
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                                https://www.facebook.com/BajaOpenSolutions
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                                • M
                                  miichael
                                  last edited by

                                  I've got the same problem with 2.1.5.
                                  My idle time is 30 min, hard idle time is 45 min.

                                  Out of nowhere the system logs show the following while trying to login:
                                  Nov 11 16:06:53 pfsense logportalauth[21694]: FAILURE: xxxxxx, 00:19:66:37:aa:53, 192.168.123.199, voucher expired

                                  It started when about half of the vouchers were in use (the vouchers are intended to to be used for half a year). Now every used voucher is marked as used and expired.

                                  And there seems to be no solution at all - or is there?
                                  And is there a way to unmark a voucher as expired?

                                  Please help.

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                                  • DerelictD
                                    Derelict LAYER 8 Netgate
                                    last edited by

                                    Did you make a change to the voucher settings?  That can invalidate entire rolls.  Don't know if they'd show up as expired though.

                                    If you test one that's working from the same roll and test a known unused one in Status->Captive Portal->Zone->Test Vouchers do they report the same thing?

                                    Chattanooga, Tennessee, USA
                                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                                    • M
                                      miichael
                                      last edited by

                                      Yes, I changed the hard idle time from 90 to 45 min. yesterday. The vouchers though were marked as used and expired today, some 10-15 h later. Thus I don't see a relation - up to now.

                                      The only valid vouchers are those, that were not unsed until now. Every used voucher is tested as used and expired.

                                      Is there a way to reactivate the expired vouchers? Otherwise, my users get angy with me.

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                                      • DerelictD
                                        Derelict LAYER 8 Netgate
                                        last edited by

                                        I thought changing the captive portal would not invalidate the voucher rolls.  Are you sure you didn't change anything on the Vouchers tab?

                                        Chattanooga, Tennessee, USA
                                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                                        • M
                                          miichael
                                          last edited by

                                          Things on the Voucher-Tab like "# of Roll Bits"
                                          and in "Services: Captive portal: Edit Voucher Rolls" are not touched.

                                          In the Services: Captive portal:XXX I changed "Hard timeout" from 90 to 45. It's all.

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                                          • DerelictD
                                            Derelict LAYER 8 Netgate
                                            last edited by

                                            Sorry.  No idea where to go from there.

                                            I just changed the timeout on a test system and the vouchers still test fine.

                                            Just guessing now…  You're positive about the math for the voucher duration?  I get 262,800 minutes for 6 months.

                                            Your system clock isn't like 2015 or something right?

                                            Do you remote syslog?  Has the portalauth log wrapped since you started seeing this?  Anything in there?

                                            Chattanooga, Tennessee, USA
                                            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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