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    OpenVPN Private Internet Access Slower when upgraded from 2.1.5 to 2.2

    Scheduled Pinned Locked Moved OpenVPN
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    • T
      theeddie
      last edited by

      root@plex:~ # speedtest –source 10.0.0.23
      Retrieving speedtest.net configuration...
      Retrieving speedtest.net server list...
      Testing from Choopa, LLC (108.61.19.3)...
      Selecting best server based on latency...
      Hosted by Atlantic Metro (New York City, NY) [39.30 km]: 76.304 ms
      Testing download speed….....................................
      Download: 10.07 Mbits/s
      Testing upload speed..................................................
      Upload: 13.93 Mbits/s

      I changed to east coast

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      • A
        archedraft
        last edited by

        @someuser123:

        am getting 118Mbps on 105Mbps down

        its been consistent.

        pfsense: 2.2.2
        HW: i5-8gb ram
        VPN: PIA
        OpenVPN: AES128

        Had same results on bf-cbc and on pfsense 2.1.5 or older.
        using PIA for around 2 years now.

        would you mind taking some screenshots of your vpn client settings? I tried to change mine from bf-cbc to all the four aes128 options but it didn't connect right. I must be missing something.

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        • T
          theeddie
          last edited by

          @archedraft:

          @someuser123:

          am getting 118Mbps on 105Mbps down

          its been consistent.

          pfsense: 2.2.2
          HW: i5-8gb ram
          VPN: PIA
          OpenVPN: AES128

          Had same results on bf-cbc and on pfsense 2.1.5 or older.
          using PIA for around 2 years now.

          would you mind taking some screenshots of your vpn client settings? I tried to change mine from bf-cbc to all the four aes128 options but it didn't connect right. I must be missing something.

          cbc is port 1194
          aes is port 1196

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          • A
            archedraft
            last edited by

            @theeddie:

            cbc is port 1194
            aes is port 1196

            Well AES with port 1196 seems to work a little better but it still maxes out around 40 Mbps.

            @someuser123:

            am getting 118Mbps on 105Mbps down

            its been consistent.

            pfsense: 2.2.2
            HW: i5-8gb ram
            VPN: PIA
            OpenVPN: AES128

            Had same results on bf-cbc and on pfsense 2.1.5 or older.
            using PIA for around 2 years now.

            I would still really like to see a screen shot your client VPN settings, just to compare our settings.

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            • S
              someuser123
              last edited by

              its pretty much basic openvpn settings

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              • A
                archedraft
                last edited by

                Thanks for posting. The only different settings we had was the compression. I disabled the compression but I am still only getting 20 - 40 Mbps download. I even tried the us-east server just for fun but same results. Talked with PIA support and was told that they don't limit the download speed, but it could be due to the amount of new VPN users over the last few months. That does not explain how @someuser123 has been getting over 100 Mbps consistently and others have been below 40 Mbps… Not sure what to try next.

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                • S
                  someuser123
                  last edited by

                  You might want to try out this,
                  Disable openvpn (PIA client ) on pfsense. Install PIA desktop app and check the speed. If you get down speed same as ISP speed then its your pfsense 2.2.2 configuration issue, if not then its PIA.

                  If nothing works per your satisfaction, format and try fresh 2.2.2 setup and just configure openvpn. or revert back to 2.1.5 until next version fixes your problem.

                  btw what is your actual ISP download speed?

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                  • A
                    archedraft
                    last edited by

                    @someuser123:

                    You might want to try out this,
                    Disable openvpn (PIA client ) on pfsense. Install PIA desktop app and check the speed. If you get down speed same as ISP speed then its your pfsense 2.2.2 configuration issue, if not then its PIA.

                    If nothing works per your satisfaction, format and try fresh 2.2.2 setup and just configure openvpn. or revert back to 2.1.5 until next version fixes your problem.

                    btw what is your actual ISP download speed?

                    My Actual ISP speed is 100 Mbps down. I have been testing the speed throughout the day and it's been better. This morning it was around 50 Mbps and it stayed around there for a few hours. Now I am getting around 75 Mbps… my only thought is that PIA has been experiencing a larger user base than normal and the servers cannot handle the load and maybe they just happen to be addressing the issue today? Other than that why would my server all of the sudden start getting better speeds after 3+ months of being between 30-40? It doesn't seem likely that pfSense 2.2 is the culprit or why would it get better all of the sudden...

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                    • T
                      theeddie
                      last edited by

                      Im in the same boat as you archedraft please post here if you figure anything out and i will do the same

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                      • T
                        theeddie
                        last edited by

                        also i forgot to add.  I have since switch to the proxy server on pia and i get 180mbit to it.  I am guessing the vpn is just overloaded

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                        • R
                          rclough
                          last edited by

                          I had run into a similar problem. We are running 2.2.2 and had recently upgraded our bandwidth and were not able to fully utilize. Adding these settings to my OpenVPN Advanced configuration as suggested by Winaero(http://winaero.com/blog/speed-up-openvpn-and-get-faster-speed-over-its-channel/) has fixed our issue:
                          sndbuf 393216;rcvbuf 393216;push "sndbuf 393216";push "rcvbuf 393216";

                          Now our VPN users can utilize the full asymmetric bandwidth of 50Mbps.

                          HTH

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                          • T
                            tucansam
                            last edited by

                            2.2.2 broke all things VPN for me, as well as a number of other things, so I rolled back.

                            I get 140-170 down, 40-50 up with my ISP and no vpn.  I was getting 70+ down with PIA, now I am getting 7.82 down, 0.78 up (not a typo).  Has been that way for a few days, maybe a week, have switched servers trying US and Canada servers.  About to drop the service altogether as literally nothing on my config has changed (other than a fresh install of 2.2.1 and all my original config settings)

                            Last night through the Choopa network my ping times were 4000ms+ and I only got every 20th packet back or so.  Their networks have become horribly unreliable, at least for me, as of late.

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                            • L
                              lweddin1
                              last edited by

                              any news on the PIA network speeds or what could be causing the slow speeds? I did notice a 5MB increase when I added.

                              sndbuf 393216;
                              rcvbuf 393216;
                              push "sndbuf 393216";
                              push "rcvbuf 393216";

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                              • T
                                tucansam
                                last edited by

                                @lweddin1:

                                any news on the PIA network speeds or what could be causing the slow speeds? I did notice a 5MB increase when I added.

                                sndbuf 393216;
                                rcvbuf 393216;
                                push "sndbuf 393216";
                                push "rcvbuf 393216";

                                Life has been pretty great since I removed PIA VPN from my network altogether.  Except for the not having a VPN part.

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                                • M
                                  MetalGeek
                                  last edited by

                                  I have a 50Mbps/10Mbps Comcast business account and I use Private Internet Access (CA) and I can hit those speeds without issue.  I use BFC-128 encryption, otherwise I have the same settings posed by someuser123. I had compression enabled but that would cause FPS/MOBA games to lag when there were simultaneous downloads running like steam updates.  I turned compression off and the lag went away.  CPU usage didn't change much.  General internet usage never suffered from the lag.

                                  My Firewall has no hardware AES support.  It's a converted HP Thin client running an AMD Turion X2 TM-84

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