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    OpenVPN Disconnects every 5-10 minutes

    Scheduled Pinned Locked Moved OpenVPN
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    • ?
      Guest
      last edited by

      Fri Aug 07 15:40:36 2015 [customerSRVCA] Inactivity timeout (–ping-restart), restarting

      Could it be that you should shorten the lease time of this connection or that this connection is not
      interrupted after xxx minutes of being idle?

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      • C
        CM350
        last edited by

        @BlueKobold:

        Fri Aug 07 15:40:36 2015 [customerSRVCA] Inactivity timeout (–ping-restart), restarting

        Could it be that you should shorten the lease time of this connection or that this connection is not
        interrupted after xxx minutes of being idle?

        You mean the keep alive command???

        To be honest, it is our first time that so much users, use the VPN. Normally it is 2-3 users, now it are 5-15 users who randomly logon to the VPN.

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        • ?
          Guest
          last edited by

          now it are 5-15 users who randomly logon to the VPN.

          Perhaps the hardware is not capable of more users?

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          • C
            CM350
            last edited by

            It's a new server, so it should be capable of doing that. If I look at the stats, cpu usage is 1-10% and memory is 23% so it is not in full load :-)

            Do you need more information?

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            • C
              CM350
              last edited by

              I checked it again today and found this:
              Jul 30 09:30:58 php-fpm[77172]: /rc.openvpn: OpenVPN: One or more OpenVPN tunnel endpoints may have changed its IP. Reloading endpoints that may use WANGW.

              I guess it started here, but don't know what it means?

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              • ?
                Guest
                last edited by

                Jul 30 09:30:58    php-fpm[77172]: /rc.openvpn: OpenVPN: One or more OpenVPN tunnel endpoints may have changed its IP. Reloading endpoints that may use WANGW.
                

                I think that this VPN endpoints got a new IP address by or from their ISPs!
                They have dynamic IPs and no static (fixed) ones or a DynDNS account!  :-\

                I guess it started here, but don't know what it means?

                For setting up VPNs you should be sure that both endpoints of a VPN connection are
                sorted with static IP addresses or DynDNS accounts. If this will be so called road worrier
                set ups or the VPN endpoints will be mobile clients this might be not worse and is running
                smooth but if the VPN endpoints are also pfSense firewalls or VPN Servers this will be then
                a problem.  :o

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                • C
                  CM350
                  last edited by

                  @BlueKobold:

                  Jul 30 09:30:58    php-fpm[77172]: /rc.openvpn: OpenVPN: One or more OpenVPN tunnel endpoints may have changed its IP. Reloading endpoints that may use WANGW.
                  

                  I think that this VPN endpoints got a new IP address by or from their ISPs!
                  They have dynamic IPs and no static (fixed) ones or a DynDNS account!  :-\

                  I guess it started here, but don't know what it means?

                  For setting up VPNs you should be sure that both endpoints of a VPN connection are
                  sorted with static IP addresses or DynDNS accounts. If this will be so called road worrier
                  set ups or the VPN endpoints will be mobile clients this might be not worse and is running
                  smooth but if the VPN endpoints are also pfSense firewalls or VPN Servers this will be then
                  a problem.  :o

                  The pfsense (OpenVPN Server) is connected to a modem which has a static WAN IP.

                  The clients are indeed laptops/desktops with the OpenVPN application with a dynamic ip. But I can't imagine they change ip every 5 minutes :).

                  Yesterday I got sick of it and rebooted the pfsense. After this the VPNclients stayed connected for over an hour (maybe 2). But now it's back to reconnecting like every 5 minutes :(.

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                  • ?
                    Guest
                    last edited by

                    But now it's back to reconnecting like every 5 minutes

                    You can have a closer look to the OpenVPN settings and search the lease time for the
                    given internal IP, after connecting to the OpenVPN server. But not on the client side.

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                    • C
                      CM350
                      last edited by

                      you mean the vpn ip? I have no idea how I should do that?

                      here is my server.conf file

                      dev ovpns1
                      verb 3
                      dev-type tun
                      dev-node /dev/tun1
                      writepid /var/run/openvpn_server1.pid
                      #user nobody
                      #group nobody
                      script-security 3
                      daemon
                      keepalive 10 60
                      ping-timer-rem
                      persist-tun
                      persist-key
                      proto udp
                      cipher AES-256-CBC
                      auth SHA1
                      up /usr/local/sbin/ovpn-linkup
                      down /usr/local/sbin/ovpn-linkdown
                      client-connect /usr/local/sbin/openvpn.attributes.sh
                      client-disconnect /usr/local/sbin/openvpn.attributes.sh
                      local 192.168.200.2
                      tls-server
                      server 10.221.14.0 255.255.255.0
                      client-config-dir /var/etc/openvpn-csc
                      username-as-common-name
                      auth-user-pass-verify "/usr/local/sbin/ovpn_auth_verify user 'Local Database' true server1" via-env
                      tls-verify "/usr/local/sbin/ovpn_auth_verify tls 'CustomerSRVCA' 1 "
                      lport 1194
                      management /var/etc/openvpn/server1.sock unix
                      push "route 10.220.14.0 255.255.255.0"
                      push "dhcp-option DOMAIN local.customer.be"
                      push "dhcp-option DNS 10.220.14.82"
                      push "register-dns"
                      ca /var/etc/openvpn/server1.ca
                      cert /var/etc/openvpn/server1.cert
                      key /var/etc/openvpn/server1.key
                      dh /etc/dh-parameters.2048
                      tls-auth /var/etc/openvpn/server1.tls-auth 0
                      comp-lzo no
                      persist-remote-ip
                      float
                      topology subnet

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                      • C
                        CM350
                        last edited by

                        Okay, did some more testing.

                        Created a new OpenVPN server, changed it to TCP port 1195.

                        Looks like a breakthrough, now it is connected for almost 3 hours without a disconnect.

                        It doesn't make sense though…

                        I'll keep you posted

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                        • C
                          CM350
                          last edited by

                          After hours of testing it looks solved.

                          We are slowly going to update the clients their vpn files to the new port.

                          Can someone tell me this is even possible? Is this solution even recommended?

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                          • D
                            divsys
                            last edited by

                            Well using a port other than the default 1194 is definitely possible and if it solves your problem, I'd say it's advisable…

                            I often use ports other than 1194 for OpenVPN if only to avoid conflicts/blocking/port spying/etc.

                            Just a guess on my part but your scenario could easily involve ISP "managing" OpenVPN traffic or possibly some DOS/malware/spying trying out your OpenVPN port.

                            -jfp

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                              CM350
                              last edited by

                              @divsys:

                              Well using a port other than the default 1194 is definitely possible and if it solves your problem, I'd say it's advisable…

                              I often use ports other than 1194 for OpenVPN if only to avoid conflicts/blocking/port spying/etc.

                              Just a guess on my part but your scenario could easily involve ISP "managing" OpenVPN traffic or possibly some DOS/malware/spying trying out your OpenVPN port.

                              A possibility yes. But not sure.

                              I've putted the 2 mac clients on another server, maybe it's them (don't have a lot of experience with MAC clients)

                              But it still works like a train, so client is happy and we are happy ;-) !

                              Thanks all!

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                              • B
                                billsecond @CM350
                                last edited by

                                @CM350 Changing from UDP to TCP also worked for me. Same port is fine. But I think the ISP may have been have been having issues with UDP.

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