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    Cannot Log into ntopng

    Scheduled Pinned Locked Moved Traffic Monitoring
    21 Posts 10 Posters 18.9k Views
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    • R
      reggie14
      last edited by

      I can't log in under Chrome, either.  Edge worked fine.

      Basically, the login button grays out after typing the second letter of the password.

      1 Reply Last reply Reply Quote 0
      • J
        JuantonJohn
        last edited by

        Same here.
        Switching browsers fixes it.

        I'm seeing issues creating firewall rules saying the Alias format is not valid.

        1 Reply Last reply Reply Quote 0
        • R
          rpenalis
          last edited by

          I tried Edge and it works! Very weird problem. Thank you very much for all your assistance.

          1 Reply Last reply Reply Quote 0
          • dennypageD
            dennypage
            last edited by

            Version of pfSense? Version of ntopng package? Http or https?

            1 Reply Last reply Reply Quote 0
            • G
              grandrivers
              last edited by

              i see issues with chrome not loginig in

              2.3.3-DEVELOPMENT (amd64)
              built on Wed Oct 05 02:17:09 CDT 2016
              FreeBSD 10.3-RELEASE-p9

              ntopng  0.8.4_4

              chrome Version 53.0.2785.143 (64-bit)

              macos 10.12

              maybe bump to latest from quarterly ports branch 2016q4 see if it helps

              pfsense plus 25.03 super micro A1SRM-2558F
              C2558 32gig ECC  60gig SSD

              1 Reply Last reply Reply Quote 0
              • KOMK
                KOM
                last edited by

                Or just apply the system patch that JimP has listed at least a dozen times in various "browser don't work" threads.

                1 Reply Last reply Reply Quote 0
                • R
                  reggie14
                  last edited by

                  @KOM:

                  Or just apply the system patch that JimP has listed at least a dozen times in various "browser don't work" threads.

                  What are you referring to?  I looked at his recent post history and didn't see anything like this.

                  1 Reply Last reply Reply Quote 0
                  • cyber7C
                    cyber7
                    last edited by

                    @reggie14:

                    @KOM:

                    Or just apply the system patch that JimP has listed at least a dozen times in various "browser don't work" threads.

                    What are you referring to?  I looked at his recent post history and didn't see anything like this.

                    Thankx for nothing:

                    idiot.png
                    idiot.png_thumb

                    When you pause to think, do you start again?

                    2.2.4-RELEASE (amd64)
                    built on Sat Jul 25 19:57:37 CDT 2015
                    FreeBSD 10.1-RELEASE-p15
                    and
                    pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense

                    1 Reply Last reply Reply Quote 0
                    • dennypageD
                      dennypage
                      last edited by

                      A better search term is "chrome bug", but you need to execute your search from the base of the forum instead of within the traffic monitoring sub forum. If you execute a search within a sub forum, your search is restricted to that sub forum.

                      1 Reply Last reply Reply Quote 0
                      • cyber7C
                        cyber7
                        last edited by

                        OK, had a look at the patch and it does not work on 2.3.2-p1

                        I have an unpatched 2.2.4 system and did the install there.  Guess what, NOT A CHROME BUG!!!  The LOGIN works on 2.2.4, pointing to a pfSense problme, not a chrome problem…

                        When you pause to think, do you start again?

                        2.2.4-RELEASE (amd64)
                        built on Sat Jul 25 19:57:37 CDT 2015
                        FreeBSD 10.1-RELEASE-p15
                        and
                        pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense

                        1 Reply Last reply Reply Quote 0
                        • dennypageD
                          dennypage
                          last edited by

                          2.2 and 2.3 are quite different, so I wouldn't view this as an indication one way or another. It's also possible that you are experiencing a completely different problem to what others are discussing here.

                          Best to return to basics. Can you describe what you are seeing with 2.3.2?

                          1 Reply Last reply Reply Quote 0
                          • cyber7C
                            cyber7
                            last edited by

                            I see the problem does not occur on Google Chrome 52.0.2743.116m (64-bit), so it seems it is only in the newer release of Chrome…

                            I am running: 53.0.2785.143 m (64-bit)

                            The problem I see is I get to type in the user/pass, but then both boxes turns RED and the Login box is grayed-out.

                            NTOP.png
                            NTOP.png_thumb

                            When you pause to think, do you start again?

                            2.2.4-RELEASE (amd64)
                            built on Sat Jul 25 19:57:37 CDT 2015
                            FreeBSD 10.1-RELEASE-p15
                            and
                            pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense

                            1 Reply Last reply Reply Quote 0
                            • KOMK
                              KOM
                              last edited by

                              Thankx for nothing:

                              idiot.png (48.21 kB, 783x392 - viewed 3 times.)

                              Seriously?  Forgive me for trying to help people for free in my spare time.  I'm such an asshole.

                              so it seems it is only in the newer release of Chrome…

                              That can't be right because you just finished saying it wasn't a Chrome bug in capital letters and everything.

                              1 Reply Last reply Reply Quote 0
                              • P
                                pstuart
                                last edited by

                                Found the solution to chrome issues.

                                Login.lua has an error in it.

                                Edit /usr/local/share/ntopng/scripts/lua/login.lua

                                Remove the escape left of the "=" in the pattern so it matches as below:

                                Hope that helps.

                                1 Reply Last reply Reply Quote 0
                                • C
                                  capn_buzzcut
                                  last edited by

                                  Confirm this fix worked for me

                                  1 Reply Last reply Reply Quote 0
                                  • dennypageD
                                    dennypage
                                    last edited by

                                    Good find. That looks to be the same Chrome regex parsing bug seen elsewhere. While unnecessary, there isn't anything actually wrong with the back-slash prior to the equal sign.

                                    /usr/local/share/ntopng/scripts/lua/login.lua is part of ntopng. A bug report could be filed upstream with ntopng, but I'm not sure they would accept it. I expect that the Chrome folk will fix it faster than anyone.

                                    1 Reply Last reply Reply Quote 0
                                    • R
                                      rkelleyrtp
                                      last edited by

                                      Great fix!  I ran into the same problem yesterday.  Confirmed your fix worked for me as well after making the change.

                                      1 Reply Last reply Reply Quote 0
                                      • cyber7C
                                        cyber7
                                        last edited by

                                        @pstuart:

                                        Found the solution to chrome issues.

                                        Login.lua has an error in it.

                                        Edit /usr/local/share/ntopng/scripts/lua/login.lua

                                        Remove the escape left of the "=" in the pattern so it matches as below:

                                        Hope that helps.

                                        Thank you Dear Sir
                                        You, in my books, are not an idiot!  Your answer is not only precise, but 100% spot-on.

                                        Confirmed it works for me!

                                        When you pause to think, do you start again?

                                        2.2.4-RELEASE (amd64)
                                        built on Sat Jul 25 19:57:37 CDT 2015
                                        FreeBSD 10.1-RELEASE-p15
                                        and
                                        pfSense 2.3.2-RELEASE-p1 (amd64 full-install) on pfSense

                                        1 Reply Last reply Reply Quote 0
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