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    Need to allow access to DVR in the WAN network to LAN computers

    Scheduled Pinned Locked Moved Firewalling
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    • J
      jetberrocal
      last edited by

      @JKnott:

      Following on what johnpoz says, did this work on the LAN through the Netgear?  While multicasts can pass through a router, it may be necessary for configuration to allow for it.  Broadcasts are generally not passed through a router at all.  This means that things that work on a flat network might not when passing through a router.

      While many of us here are quite familiar with IP and firewalls, we're not likely to be familiar with that DVR, so we need accurate info.

      I have the possibility to do the capture in other computer that I can add to the 192.168.0.0/24 network later this day, but doing the capture with the Netgear really is unlikely.

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      • JKnottJ
        JKnott
        last edited by

        That's on the WAN side of pfSense.  After trying there and capturing the results, try on the WAN side too.

        PfSense running on Qotom mini PC
        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
        UniFi AC-Lite access point

        I haven't lost my mind. It's around here...somewhere...

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        • JKnottJ
          JKnott
          last edited by

          Multicast is doesn't really work over a layer 3 route or nat - its designed to be on the same layer 2 network.

          There was some mention of multicast earlier.  Is it used by the DVR?  If so, a router, including pfSense has to be configured to pass it.  While I suppose that could be done manually, it's generally done with IGMP (The Internet Group Management Protocol).  https://en.wikipedia.org/wiki/Internet_Group_Management_Protocol

          Also, you can't NAT multicast.  It has to be forwarded with the multicast address intact.

          However, without knowing what's actually on the wire, it's impossible to say what the issue is.

          PfSense running on Qotom mini PC
          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
          UniFi AC-Lite access point

          I haven't lost my mind. It's around here...somewhere...

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            "I have the possibility to do the capture in other computer that I can add to the 192.168.0.0/24 network later this day"

            Well that was 2 days ago.. Maybe he gave up, maybe he put everything on the same layer 2??

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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            • JKnottJ
              JKnott
              last edited by

              ^^^^
              I'm still curious as to whether it actually worked on the LAN with the Netgear box.  I don't know if multicast is used and what the authorization problem was about.

              PfSense running on Qotom mini PC
              i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
              UniFi AC-Lite access point

              I haven't lost my mind. It's around here...somewhere...

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              • J
                jetberrocal
                last edited by

                I tried with the second comouter but It happen that could not do the test because It was a Linux machine while the DVR app is not compatible.

                I hace to do It in the Owner's computer. I am planning to do the test today. If can't do it today I will have to wait for next week.

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                • JKnottJ
                  JKnott
                  last edited by

                  When you try with Wireshark on that computer, you probably want to use a capture filter to limit what you have to sort through.  When you start Wireshark, double click on the interface.  Then in the capture filter box enter host <ip address="" of="" the="" dvr="">, click on OK and then on Start.  You'll then see packets to or from the PVR.  Multicast addresses are within the range of 224.0.0.0 to 239.255.255.255.  Any multicast packets, from the PVR will have a destination address within that range and whatever it's IP address is for the source.</ip>

                  PfSense running on Qotom mini PC
                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                  UniFi AC-Lite access point

                  I haven't lost my mind. It's around here...somewhere...

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                  • J
                    jetberrocal
                    last edited by

                    When I filter in Wireshark it will capture the multicast lines also?

                    I was planning to capture all without filter so it will capture the broadcast and multicast along with the DVR lines.

                    But if you say that Wireshark is intelligent enough to know which multicast to capture when filtered I will try it that way.

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                    • JKnottJ
                      JKnott
                      last edited by

                      It will capture everything to or from the specified IP address, including multicast, as multicast packets will have the IP address of the PVR as the source address.  You should see broadcast IP traffic, but not ARP or IPv6,  You will see only unicast traffic to/from the computer you're running Wireshark. on.  Another way is to use the MAC address of the PVR.  In that case, the capture filter would be ether host <mac address="">.  This will then include all protocols, including ARP, IPv6 etc.

                      You may want to practice a bit with Wireshark first.  It's available for Linux too and is often very easy to install.</mac>

                      PfSense running on Qotom mini PC
                      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                      UniFi AC-Lite access point

                      I haven't lost my mind. It's around here...somewhere...

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                      • J
                        jetberrocal
                        last edited by

                        I did the the capture from PC directly connected to the DVR (In same subnet) but is to big for the attachments.

                        Do you know how can I cut the important segments and how to identify the important segments?

                        Or I can split the file in zip files of 5000kb and make two post because compressed is close to 15 MB.

                        I did an Export packet disecctions to plain text.  Maybe is good enough.

                        capture1ToText.zip

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                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by

                          No that is going to suck.. Just pull the data out and leave all the headers..

                          Or post it elsewhere..  Or yeah split up the zip file, any zip software can split up a zip to whatever size you want.

                          What I can tell you is I see 5 conversations starting in that sniff vs your other one, I do see a 401 error in it.  Bu the last conversation goes on and on with lots of data being passed.

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                          • J
                            jetberrocal
                            last edited by

                            I upload it to my Google Drive and share it:

                            https://drive.google.com/file/d/0B5nlqqyTt-VtNGFuVnBDVnVwcjg/view?usp=sharing

                            I dont expect to close the account or delete the file in many years, so it will be here available in the forum for others to see.

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                            • J
                              jetberrocal
                              last edited by

                              I think I might need to run other capture with "Turn off TCP reassembly in the preferences for TCP."

                              In the critical step Wireshark went to "tcp segment of a reassembled pdu "  Maybe the data behind the header lines can tell you what happen.

                              I am going to try do it today but probably I will have to wait to next week.

                              If it is not needed another capture please tell me.

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                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator
                                last edited by

                                Well the only thing I see in this capture other than the other capture is there is an extra conversation started by the client to the same port 99 that gets lots of data back

                                
                                DVRPOST /dvr/cmd HTTP/1.1
                                Host: 192.168.0.99:99
                                Authorization: Basic YWRtaW46MTIzNDU2AA==
                                Content-Length: 242
                                Content-Type: multipart/form-data; boundary=----DVRBoundary
                                
                                ------DVRBoundary
                                Content-Disposition: form-data; name="datafile"; filename="command.xml"
                                Content-Type: text/xml
                                
                                <dvr platform="Hi3520"><getconfiguration file="profile.xml"></getconfiguration></dvr>HTTP/1.1 200 Ok
                                Content-Type: text/xml
                                Set-Cookie: sessionid=30ea7a1c-3a96-72cc-7da6-593a3928ba54
                                Content-Length: 4622
                                
                                 <dvr platform="Hi3520"><getconfigurationresponse return="0">
                                 <dvr platform="Hi3520"><profile>
                                        <platform hardware="Hi3521-16CH-J" model="16CH" software="2.0b49" mcuconfigurable="True"></platform> 
                                        <processors>
                                            <processor id="0" encodehq="1267200" encodelq="316800" decode="633600">
                                 <snipped>[/code]
                                
                                In your other first sniff that conversation never happened.. Are you doing any sort of filtering on this sniff?  The start of this conversation that never happens in your first sniff is like .0001 second later, etc. This is where all that data gets sent back to the client.  What happens on the client when it doesn't work?</snipped></processor></processors></profile></dvr></getconfigurationresponse></dvr>
                                

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                                • J
                                  jetberrocal
                                  last edited by

                                  The iWatch App in good and bad sessions after processing the user/pass show a Vertical Color Sequence (like old TVs) with a message saying "…Loading".

                                  In the good session it loads the stream channels, in a bad session just sits there waiting until it gives an application error (Not informative at all).

                                  When I did the capture that I sent first I did it with the pfsense Packet Capture tool using defaults except put the DVR IP on the host field.

                                  In the capture with the good session I did it with Wireshark using defaults, but I added a filter.  I use the "host 192.168.0.99" filter.  The filter was already in the Capture options but with other ip as "host otherip" and I replace the otherip but left the "host" word.

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                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by

                                    Filtering on that IP is not going to give us any multicast that might be going on or any layer 2 that might be going on..

                                    Capture without any filters…

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                                    • JKnottJ
                                      JKnott
                                      last edited by

                                      If he's filtering on the DVR's IP address (or MAC), as I suggested, it will show multicast traffic from the DVR.  Multicast is sent to an address in the multicast range, but the source is always the devices IP address.  In the capture, I saw a single multicast frame from the DVR.

                                      PfSense running on Qotom mini PC
                                      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                      UniFi AC-Lite access point

                                      I haven't lost my mind. It's around here...somewhere...

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                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator
                                        last edited by

                                        Exactly but you wouldn't see any multicast from the client because he was filtering on the dvr IP.

                                        Not sure why this is even an issue.. Why are you trying to put stuff on pfsense wan network?  Just put all your devices on the same layer 2.  Move the devices that are currently in front of pfsense to behind pfsense so it goes

                                        isp device - pfsense - all your stuff.

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                                        • JKnottJ
                                          JKnott
                                          last edited by

                                          Why would there be any multicast from the client?  It doesn't normally send out multicast traffic, but may communicate with the server via it's unicast address.  In IPv6, multicast is used for a lot more than in IPv4, for things like router solicitation and more.  There is also an all nodes multicast, which replaces the IPv4 broadcast.

                                          PfSense running on Qotom mini PC
                                          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                          UniFi AC-Lite access point

                                          I haven't lost my mind. It's around here...somewhere...

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                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator
                                            last edited by

                                            Do you know how this client talks to the dvr?  All I see in the sniff that works is a query via port 99 that is just html with a bunch of info..  Lets get a sniff on the same layer 2 without any filtering on the capature.. And actually see start of transfer of video.

                                            In the sniffs we have seen.  There was a query from the client to port 99, and lots of stuff sent back via html.  In the client that doesn't work never see that syn to dvr IP on 99..  But yes I agree in the 2nd sniff there was 1 multicast thing put out by the dvr.  maybe there is something else being sent out from the client IP that we are missing?

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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