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    Need to allow access to DVR in the WAN network to LAN computers

    Scheduled Pinned Locked Moved Firewalling
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    • J
      jetberrocal
      last edited by

      The iWatch App in good and bad sessions after processing the user/pass show a Vertical Color Sequence (like old TVs) with a message saying "…Loading".

      In the good session it loads the stream channels, in a bad session just sits there waiting until it gives an application error (Not informative at all).

      When I did the capture that I sent first I did it with the pfsense Packet Capture tool using defaults except put the DVR IP on the host field.

      In the capture with the good session I did it with Wireshark using defaults, but I added a filter.  I use the "host 192.168.0.99" filter.  The filter was already in the Capture options but with other ip as "host otherip" and I replace the otherip but left the "host" word.

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      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by

        Filtering on that IP is not going to give us any multicast that might be going on or any layer 2 that might be going on..

        Capture without any filters…

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • JKnottJ
          JKnott
          last edited by

          If he's filtering on the DVR's IP address (or MAC), as I suggested, it will show multicast traffic from the DVR.  Multicast is sent to an address in the multicast range, but the source is always the devices IP address.  In the capture, I saw a single multicast frame from the DVR.

          PfSense running on Qotom mini PC
          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
          UniFi AC-Lite access point

          I haven't lost my mind. It's around here...somewhere...

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            Exactly but you wouldn't see any multicast from the client because he was filtering on the dvr IP.

            Not sure why this is even an issue.. Why are you trying to put stuff on pfsense wan network?  Just put all your devices on the same layer 2.  Move the devices that are currently in front of pfsense to behind pfsense so it goes

            isp device - pfsense - all your stuff.

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

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            • JKnottJ
              JKnott
              last edited by

              Why would there be any multicast from the client?  It doesn't normally send out multicast traffic, but may communicate with the server via it's unicast address.  In IPv6, multicast is used for a lot more than in IPv4, for things like router solicitation and more.  There is also an all nodes multicast, which replaces the IPv4 broadcast.

              PfSense running on Qotom mini PC
              i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
              UniFi AC-Lite access point

              I haven't lost my mind. It's around here...somewhere...

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              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                Do you know how this client talks to the dvr?  All I see in the sniff that works is a query via port 99 that is just html with a bunch of info..  Lets get a sniff on the same layer 2 without any filtering on the capature.. And actually see start of transfer of video.

                In the sniffs we have seen.  There was a query from the client to port 99, and lots of stuff sent back via html.  In the client that doesn't work never see that syn to dvr IP on 99..  But yes I agree in the 2nd sniff there was 1 multicast thing put out by the dvr.  maybe there is something else being sent out from the client IP that we are missing?

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • J
                  jetberrocal
                  last edited by

                  From the payload of the capture there is a line about the type of DVR.

                  The attachment is for that DVR.

                  In there it says it uses something called QCIF network transfer. I dont know what that is but maybe you know what is that.

                  I look for it in Google but I did not see the relevance with networking.

                  Hi3520_1.jpg
                  Hi3520_1.jpg_thumb
                  Hi3520_2.jpg
                  Hi3520_2.jpg_thumb

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                  • J
                    jetberrocal
                    last edited by

                    I am having difficulties to do the new capture, the Owner has not being available. 
                    I hope that by tomorrow I can get the capture. 
                    Sorry for the delay.

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                    • J
                      jetberrocal
                      last edited by

                      Finally.

                      Here is the link to the wireshark capture with no filter:

                      https://drive.google.com/file/d/0B5nlqqyTt-Vtc0N5bGJISXB6MlE/view?usp=sharing

                      This is a big file because the computer gets really slow when the app plays the streaming and to close the app the system takes much time.

                      As soon the app closes I stopped the capture.

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                      • J
                        jetberrocal
                        last edited by

                        I did a capture within the pfsense network but this time I set the detail to full and unlimited lines instead of 100.
                        And set to listen on WAN interface.

                        packetcapture(2).pcap

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                        • J
                          jetberrocal
                          last edited by

                          Capture but on LAN interface with unlimited lines

                          packetcapture(3).pcap

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                          • J
                            jetberrocal
                            last edited by

                            @JKnott:

                            When you try with Wireshark on that computer, you probably want to use a capture filter to limit what you have to sort through.  When you start Wireshark, double click on the interface.  Then in the capture filter box enter host <ip address="" of="" the="" dvr="">, click on OK and then on Start.  You'll then see packets to or from the PVR.  Multicast addresses are within the range of 224.0.0.0 to 239.255.255.255.  Any multicast packets, from the PVR will have a destination address within that range and whatever it's IP address is for the source.</ip>

                            I look for the multicast address as 224.0.0.0 to 239.255.255.255 but did not found any, so I guess there are no multicast transmissions.  The problem seems to be other thing.
                            I really tried to saw in the captures a difference between a good connection and a bad connection but I could not.  I do not have enough knowledge for this.

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                            • J
                              jetberrocal
                              last edited by

                              I think that the problem was fixed and did not realized it.  I was barking to the wrong tree.

                              On Windows 7 clients the iWatch application showed the stream successfully.  It seems, do not know why, the iWatch application app fails to run correctly on Windows Servers.  I was doing my tests on the Server.  I think the clients got fixed when I disable one of the WAN default Firewall rules (Block to private subnets).

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