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    Login Failure - v2.3.3 and 2.3.4

    webGUI
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    • K
      kschmidta
      last edited by

      I have a few firewalls that I can't login to after a random amount of time. They are version 2.3.3 or 2.3.4

      webGUI
      I put in the username and password but stays at the main login page.

      ssh
      Login is successful. I am at a ">" prompt.

      Trying to reboot the FW via ssh and I get a permission error.

      The only way I could fix this was to physically reboot the fw but most of my fw's are remote. How can I fix this so I can remotely login and reboot or fix the login problem?

      –Kim

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      • dotdashD
        dotdash
        last edited by

        @kschmidta:

        ssh
        Login is successful. I am at a ">" prompt.

        I'm confused by this. Are you saying you do not get the menu? Are you using the default admin user to ssh?
        If you can hit the menu, I've had success restarting PHP-FPM (16), then restarting the webgui (11)

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        • K
          kschmidta
          last edited by

          I do not get the menu.

          I am not using the default admin user. I created an admin user account. admin is inactive for security reasons.

          I cannot hit the menu to restart any services.

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          • GertjanG
            Gertjan
            last edited by

            I just did this :
            @kschmidta:

            edit : you might try to create a user that can login to the GUI  - and has the right to access and use the " DiagnosticsHalt System " page.
            Create a user called reboot.
            Pasword : reboot
            Assigned it to a group, that I created first : reboot
            Assigned the the page needed to acces the reboot function, Diagnostics => Reboot.
            When I logged in,using the GUI, with this user "reboot", I was presented the page where I could reboot. No problem to login btw.
            You ask me, I tend to say it works.
            Btw : just destroyed my 129 up time days, it rebooted !!!

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

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            • K
              kschmidta
              last edited by

              The user I created is an equivalent of admin. Is allowed to do all functions. I have 2 users created one with limited functions. I have the same issue with webGUI login. Put in username and password and the login page with prompts for username and password never goes away.

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              • GertjanG
                Gertjan
                last edited by

                See here : https://forum.pfsense.org/index.php?topic=133446.msg733380#msg733380

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

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                • dotdashD
                  dotdash
                  last edited by

                  @kschmidta:

                  The user I created is an equivalent of admin. Is allowed to do all functions.

                  Yes, but the admin user is set to go to the menu and yours is not, so you have broken this functionality by disabling the default user.
                  If you believe the trade-off in security by obscurity is worth it, you can look at the menu code and run the restart scripts manually.

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                  • K
                    kschmidta
                    last edited by

                    When firewall is functioning normally, when I input my user creds, I am directed to the menus. After a random amount of time, on a few of my firewalls, version 2.3.3 or 2.3.4, I have issues with the webGUI and SSH.

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                    • dotdashD
                      dotdash
                      last edited by

                      @kschmidta:

                      When firewall is functioning normally, when I input my user creds, I am directed to the menus.

                      With ssh? Whenever I create a user (in the admin group) and ssh in, I drop to a : shell, not the menu.

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