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    Webgui keeps dying

    Scheduled Pinned Locked Moved webGUI
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    • H
      hescominsoon
      last edited by

      I am running pfsense inside of hyper-v.  The issue i am seeing is the webgui keeps dying.  the only way to get it working is to restart the vm.  I have tried restarting the webconfigurator via shell menu with no joy.  The host is server 2012 r2 and i have dedicated 4 gigs of ram to the vm.  memory usage is showing 50%.  I do have ntopng running along with suricata.  Any ideas?

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      • H
        hescominsoon
        last edited by

        Now that i have restarted the VM.  here are my system stats:

        2.3.4-RELEASE-p1 (amd64)
        built on Fri Jul 14 14:52:43 CDT 2017
        FreeBSD 10.3-RELEASE-p19

        2.3.4-RELEASE-p1 (amd64)
        built on Fri Jul 14 14:52:43 CDT 2017
        FreeBSD 10.3-RELEASE-p19

        4 gigs of ram.

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        • GertjanG
          Gertjan
          last edited by

          @hescominsoon:

          ….

          2.3.4-RELEASE-p1 (amd64)
          built on Fri Jul 14 14:52:43 CDT 2017
          FreeBSD 10.3-RELEASE-p19

          4 gigs of ram.

          Everybody has this version  ;)
          But only a few have actually 4 Gbytes memory.
          I have this

          10% of 2003 MiB

          and only 10 % is used ….

          With 50 % memory usage your telling us that you're not telling everything. Sorry, we can't come over checking your setup - start detailing it.

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

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          • H
            hescominsoon
            last edited by

            what more do you want?  There is zero swap being used…cpu usage is below 25% on average.  The system runs fine when the web gui dies.  There's no spike in usage or anything else.  If the swap file was being touched I would double the ram...but shutdown takes forever and 5 years with 8 gigs due to it needing to flush flush all of that ram..so I dropped it to 4 gigs. Disk activity is normal(aka it is not getting pegged either).

            here's the host mahcine setup:
            Dell R610: 1U, 2 X L5640 2.27 GHZ HC + HT, 48 GB DDR3 ECC, 4 x 1 GB Interfaces, 2 x 10GE Fiber Interfaces, DRAC(Dedicated interface), 6 x 2.5" HotSwap trays, H200 Controller, 2 x 250 GB SSD RAID 1(Boot). 2 x 1 TB HDD RAID 1 7.2k RPM(VM Array), 2 x 2 TB HDD 7.2k RPM (DATA Array) ReFS Formatted)

            Name firewall.etc.local
            Version 2.3.4-RELEASE-p1 (amd64)
            built on Fri Jul 14 14:52:43 CDT 2017
            FreeBSD 10.3-RELEASE-p19

            The system is on the latest version.
            CPU Type Intel(R) Xeon(R) CPU L5640 @ 2.27GHz
            4 CPUs: 1 package(s) x 4 core(s)
            Hardware crypto AES-CBC,AES-XTS,AES-GCM,AES-ICM
            Current date/time
            Sun Sep 3 16:06:22 EDT 2017
            State table size
            0% (354/406000) Show states
            MBUF Usage
            1% (1780/252994)
            Load average
            0.43, 0.44, 0.40
            CPU usage
            5%
            Memory usage
            24% of 4061 MiB
            SWAP usage
            0% of 16383 MiB
            Disk usage ( / )
            3% of 108GiB - ufs
            Disk usage ( /var/run )
            4% of 3.4MiB - ufs in RAM

            There's the full skinny on the vm and the host.

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            • H
              hescominsoon
              last edited by

              here's even more detail:

              https://community.spiceworks.com/people/etcmaryland/projects/my-business-networking-upgrade

              ![pfsense detail.jpg](/public/imported_attachments/1/pfsense detail.jpg)
              ![pfsense detail.jpg_thumb](/public/imported_attachments/1/pfsense detail.jpg_thumb)

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              • DerelictD
                Derelict LAYER 8 Netgate
                last edited by

                Next time try console option 16 then option 11 to see if that works before rebooting.

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                • H
                  hescominsoon
                  last edited by

                  I had tried both of those..no dice…:)

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                  • DerelictD
                    Derelict LAYER 8 Netgate
                    last edited by

                    Then you are seeing something unique to what anyone else is seeing.

                    Perhaps something happening outside the firewall?

                    You could do something like curl –insecure https://lan.ip.add.ress/ from the shell prompt and see if the web server is actually responding locally.

                    If so you might need to get creative with tcpdump while attempting connections and see if the traffic is even arriving.

                    Chattanooga, Tennessee, USA
                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                    • H
                      hescominsoon
                      last edited by

                      @Derelict:

                      Then you are seeing something unique to what anyone else is seeing.

                      Perhaps something happening outside the firewall?

                      You could do something like curl –insecure https://lan.ip.add.ress/ from the shell prompt and see if the web server is actually responding locally.

                      If so you might need to get creative with tcpdump while attempting connections and see if the traffic is even arriving.

                      The firewall itself continues to function fine it is the webgui that dies.  when/if it does it again i
                      ll try those commands.

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                      • GertjanG
                        Gertjan
                        last edited by

                        Run also this

                        ps ax | grep 'nginx'
                        

                        ones, when it works,
                        and when it stops responding.

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

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                        • M
                          magrw2066
                          last edited by

                          MY problem( just ahead of yours in list) shows nothing when 'ps ax|
                          grep nginx' !  Et tu?

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