New 502 Bad Gateway

MaxPF

For anyone still seeing the problem after updating to 2.4.0-RELEASE, please gather the info I asked for in https://forum.pfsense.org/index.php?topic=137103.msg753994#msg753994 before rebooting the firewall and also supply a full list of installed packages that are running.

pfBlocker is mentioned a lot, but at least in the output shown so far, squid+clamav appeared to be more likely at fault.

The problem with that, at least in my case, is that the console is unusable either locally or remotely. There is no menu, just a black screen and no matter what command I try nothing happens. Even CTRL+C just show ^C.

Running 2.4 Release now. See how it goes.

jimp

@MaxPF:

The problem with that, at least in my case, is that the console is unusable either locally or remotely. There is no menu, just a black screen and no matter what command I try nothing happens.

Try Ctrl-Z and then run /bin/tcsh

john_galt

BreeOge,

Could you post the edits you made to the index.php file please? I found it but am unsure what to comment out.

Also the changed I made to the tunable kern.ipc.soacceptqueue did not stop the crash.

Doug

jimp

@john_galt:

Also the changed I made to the tunable kern.ipc.soacceptqueue did not stop the crash.

Knowing what we know now, that is not surprising. The kern.ipc.soacceptqueue tunable is only for TCP, and this is a unix socket queue overflowing. There isn't a tunable for that, IIRC it's set by whatever sets up the socket (php-fpm in this case). But increasing that wouldn't solve the problem, only hide it longer.

BreeOge

@john_galt:

BreeOge,

Could you post the edits you made to the index.php file please? I found it but am unsure what to comment out.

Also the changed I made to the tunable kern.ipc.soacceptqueue did not stop the crash.

Doug

The file is at this location

/usr/local/www/pfblockerng/www/index.php

cd /usr/local/www/pfblockerng/www/

cp index.php index.old = do this so you have a copy of the original before you remove the section.

Edit index.php with your favorite editor, and remove this section at the bottom.

if (!empty($pfb_query)) {
	// Increment DNSBL Alias Counter
	$dnsbl_info = '/var/db/pfblockerng/dnsbl_info';
	if (($handle = @fopen("{$dnsbl_info}", 'r')) !== FALSE) {
		flock($handle, LOCK_EX);
		$pfb_output = @fopen("{$dnsbl_info}.bk", 'w');
		flock($pfb_output, LOCK_EX);
		// Find line with corresponding DNSBL Aliasname
		while (($line = @fgetcsv($handle)) !== FALSE) {
			if ($line[0] == $pfb_query) {
				$line[3] += 1;
			}
			@fputcsv($pfb_output, $line);
		}
		@fclose($pfb_output);
		@fclose($handle);
		@rename("{$dnsbl_info}.bk", "{$dnsbl_info}");
	}
}

john_galt

Thanks BreeOge

A Former User

@AhnHEL:

I have one box using the ZFS file structure, the other is using UFS, both using pfBlockerNG. The ZFS is rock solid, and the UFS one gets the Bad Gateway after some time. Wondering if that is a possible reason why two similar boxes with similar settings exhibit different behavior using the same snapshot and same packages.

Both running 20171009 Snapshots for 2.4.0

Just a thought

It would seem ZFS and pfBlockerNG play more nicely than UFS filesystem; before the jump to 2.4.0 Release. Reinstalled under ZFS and uploaded my configuration file from just before I performed the reinstalled and it's been running solid on both of my boxes that were affected. Normally it would last 20 minutes before I got the gateway error but not an error in the logs in sight. Previously I saw the line that stated "Listen queue overflow: 193 already in queue awaiting acceptance (x occurrences)".

AhnHEL

Just reinstalled myself changing from UFS to ZFS filesystem, using the same 20171009 snapshot. Wouldn't last ten minutes before, but has been up without error for 24 hours now.

Never used Squid or ClamAV. Only using pfBlockerNG.

john_galt

Thanks for that report AhnHEL. I plan on doing the same thing tomorrow morning.

Doug

BreeOge

So there are ~190+ things stuck doing a PHP operation, and the same number of stuck connections hitting the dnsbl daemon. The only thing pfBlocker does with lighty is run /usr/local/www/pfblockerng/www/index.php

So something in that file is getting stuck and making those pile up. Probably its file lock operation, maybe something isn't giving up a lock and everything else is stuck waiting.

Try editing /usr/local/www/pfblockerng/www/index.php and commenting out or removing the whole "Increment DNSBL Alias Counter" block and see if it makes a difference. Keep a backup so you can put it back later if there is no change.

So far, I have not had a crash since I removed that section. Been 21 hours, and still running strong. Looks like jimp found the issue. Now the question is what does it effect and why is it in there.

If it works good on ZFS and not UFS, this also makes some sense, as the error didn't show up on 2.4.0 till it was updated to BSD 11.1 from 11.0. So something must have changed in the file system workings, and UFS doesn't like the file locking now that pfBlockerNG uses.

luckman212

Clicked on the link to read the latest post and got this…

joke? Lol. Happy Friday!

jimp

@BreeOge:

So far, I have not had a crash since I removed that section. Been 21 hours, and still running strong. Looks like jimp found the issue. Now the question is what does it effect and why is it in there.

If it works good on ZFS and not UFS, this also makes some sense, as the error didn't show up on 2.4.0 till it was updated to BSD 11.1 from 11.0. So something must have changed in the file system workings, and UFS doesn't like the file locking now that pfBlockerNG uses.

That's possible. It looks like it's trying to keep some stats about what was hit, but it's using a plain text file to do it. IMO that should be an sqlite database and not a plain text CSV file but not having looked at the rest of the related code I'm not sure what changing that would entail, or if anything absolutely relies on that being plain text. I've been told that bbcan is aware though and he's looking into it. That could also explain 502/php issues people have had in the past with the pfblocker widget.

BreeOge

I have a PM going with BBcan, I pointed him to our findings a few min ago..

I am just glad we seem to be narrowing this down.

luckman212

Following this loosely, but I really appreciate your guys' diligence on tracking this down. Happy hunting

john_galt

I just reinstalled with 2.4.0-R. Went with ZFS this time. Restored config and reset pfBlockerNG.
I also set the tunable kern.ipc.soacceptqueue back to it's original value of 128. Have fingers
crossed.

I might add that reinstalling and restoring from a config file was one of the least painful things
I've done in a while. Well done pfSense team!!

Doug

ha11oga11o

Hello all,

i do have err 502 Bad Gateway also and i filtered log at mine unit with relevant data. It might be usefull

https://pastebin.com/et5HvbpT

Also, mine unit need 2-3 reboots in row to be able to access GUI. At same instance when i reboot it i refresh GUI page and it loads forever.

Kind regards.

BreeOge

@ha11oga11o:

Hello all,

i do have err 502 Bad Gateway also and i filtered log at mine unit with relevant data. It might be usefull

https://pastebin.com/et5HvbpT

Also, mine unit need 2-3 reboots in row to be able to access GUI. At same instance when i reboot it i refresh GUI page and it loads forever.

Kind regards.

you can SSH in and hit Ctrl-Z and then run /bin/tcsh this will give you a shell back.

Then you can run reboot from the console/SSH.

Currently you have 3 choices

1. Remove PFblocker till BBcan177 can get the effected coded fixed. He is working on it, so I wouldn't expect it will be that long.
2. Reinstall with the ZFS file system.
3. Keep rebooting till update comes out.

Also you can remove the affected code reported in this thread, it is a temp fix, and will affect the widget reporting. But it does allow it to run without issues.

BreeOge

I want to give a big thank you to all the pfSense Team that helped with this issue, and BBcan177. Me and everyone are very thankful for the time and effort you put in to help us figure out this issue.

john_galt

Here Here!

musicwizard

I have the same problem.

I run Pfblocker and Snort.

i did remove the code and it seemed to work, but after like 20 min or so i got the same problem again. So im looking to do a complete reinstall and put back a backup i made before i went to 2.4.0.

when i use the old kernel on 2.4.0 all is fine.