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    New 502 Bad Gateway

    Scheduled Pinned Locked Moved 2.4 Development Snapshots
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    • T
      TheNarc
      last edited by

      Thanks for the additional info Jim.  I didn't intend to muddy the waters; this just seems like a tough one to nail down.  I'm not sure why CTRL-Z isn't working in my case, but I've tried numerous times.  I also already have sudo installed, but attempting to execute anything with sudo makes the console unresponsive as well.  I think I'm dead in the water until I can get physical access to the machine later today.  When I can though, I'll reboot it and go from there.  I had updated to the latest pfBlockerNG, but had only restarted the service instead of the machine.  So perhaps my issue is that a full reboot is required.  Also I did gather the information requested from https://forum.pfsense.org/index.php?topic=137103.msg753994#msg753994 and attached it as a TXT file to my earlier post.  But I wasn't sure if that request was directed at me specifically or just anyone still experiencing the issue.

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        @TheNarc:

        I'm not sure why CTRL-Z isn't working in my case, but I've tried numerous times.  I also already have sudo installed, but attempting to execute anything with sudo makes the console unresponsive as well.

        Try leaving an ssh session and the console sitting at a root shell so you don't need to get past that step later (just be sure to secure your computer if you leave those open). And rather than running programs through sudo, try launching a shell with sudo: "sudo -s"

        @TheNarc:

        I had updated to the latest pfBlockerNG, but had only restarted the service instead of the machine.  So perhaps my issue is that a full reboot is required.

        A reboot is best because there will still be stale locks out there otherwise.

        @TheNarc:

        Also I did gather the information requested from https://forum.pfsense.org/index.php?topic=137103.msg753994#msg753994 and attached it as a TXT file to my earlier post.  But I wasn't sure if that request was directed at me specifically or just anyone still experiencing the issue.

        It's directed at everyone. Even if you took it before, when you are on the latest pfBlocker it might be different. We can't assume the outputs are identical when other factors have changed.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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        • T
          TheNarc
          last edited by

          Unfortunately (in this case, at least) I have root login disabled for SSH.  So my only recourse is to SSH in non-root and then try sudo.  But I don't even receive a password prompt when I try to run things with sudo (I did just try "sudo -s" too).  It just hangs as soon as I press Enter.  However, not a big deal, I'll be able to reset the machine later this evening and I'll see how things go from there.  If I get a 502 again following that, I will re-gather and re-post the requested information.  If it might be helpful to have that information following a reboot but before the 502 error occurs, let me know and I'd be happy to grab that too.  Thanks again.

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          • D
            depster
            last edited by

            Updated pfBlocker and am getting a 504 Gateway Time-out, after letting the page load for 3-4 minutes. Uptime was roughly 4 hours. Rules are also set up auto update every 4 hours I believe.

            Output attached.

            Php_FpmLockup503_171020.txt

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            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              @depster:

              Updated pfBlocker and am getting a 504 Gateway Time-out, after letting the page load for 3-4 minutes. Uptime was roughly 4 hours. Rules are also set up auto update every 4 hours I believe.

              Output attached.

              The output still shows it's hung up on the DNSBL daemon. You might manually check the index.php page for dnsbl (linked earlier in this thread) and see if it's the updated code or not.

              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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              • D
                depster
                last edited by

                @jimp:

                @depster:

                Updated pfBlocker and am getting a 504 Gateway Time-out, after letting the page load for 3-4 minutes. Uptime was roughly 4 hours. Rules are also set up auto update every 4 hours I believe.

                Output attached.

                The output still shows it's hung up on the DNSBL daemon. You might manually check the index.php page for dnsbl (linked earlier in this thread) and see if it's the updated code or not.

                The code had not been removed from the index.php file after installing the update. I manually edited it and will report back with any issues.

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                • A
                  ak
                  last edited by

                  Reading through the thread and I get a similar issue but with 504 Gateway Timeout not a 502. Just wanted to confirm this is the same problem.

                  PfSense locks up, 504 timeout on web admin. When I go to the machine and use the console via a keyboard, i try and initiate a shell via option 8 and get

                  Password for admin@pfSense.rice-bucket.com:
                  *** Welcome to pfSense 2.4.0-RELEASE (amd64) on pfSense ***

                  And nothing further. The same if I ssh in. Via the shell I can use CTRL-Z and type reboot to reboot the server.

                  I am using pfBlocker, but did turn it off. However did not restart and its now locked again. I will reinstall pfsense fresh (this is an upgrade from 2.3 to latest 2.4) and restore from backup for now.

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                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    @ak:

                    Reading through the thread and I get a similar issue but with 504 Gateway Timeout not a 502. Just wanted to confirm this is the same problem.

                    PfSense locks up, 504 timeout on web admin. When I go to the machine and use the console via a keyboard, i try and initiate a shell via option 8 and get

                    Password for admin@pfSense.rice-bucket.com:
                    *** Welcome to pfSense 2.4.0-RELEASE (amd64) on pfSense ***

                    And nothing further. The same if I ssh in. Via the shell I can use CTRL-Z and type reboot to reboot the server.

                    I am using pfBlocker, but did turn it off. However did not restart and its now locked again. I will reinstall pfsense fresh (this is an upgrade from 2.3 to latest 2.4) and restore from backup for now.

                    If it happens again, hit CTRL-Z, type /bin/tcsh, and then gather the info mentioned in https://forum.pfsense.org/index.php?topic=137103.msg753994#msg753994

                    Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                    Need help fast? Netgate Global Support!

                    Do not Chat/PM for help!

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                    • H
                      ha11oga11o
                      last edited by

                      @jimp:

                      @ak:

                      Reading through the thread and I get a similar issue but with 504 Gateway Timeout not a 502. Just wanted to confirm this is the same problem.

                      PfSense locks up, 504 timeout on web admin. When I go to the machine and use the console via a keyboard, i try and initiate a shell via option 8 and get

                      Password for admin@pfSense.rice-bucket.com:
                      *** Welcome to pfSense 2.4.0-RELEASE (amd64) on pfSense ***

                      And nothing further. The same if I ssh in. Via the shell I can use CTRL-Z and type reboot to reboot the server.

                      I am using pfBlocker, but did turn it off. However did not restart and its now locked again. I will reinstall pfsense fresh (this is an upgrade from 2.3 to latest 2.4) and restore from backup for now.

                      If it happens again, hit CTRL-Z, type /bin/tcsh, and then gather the info mentioned in https://forum.pfsense.org/index.php?topic=137103.msg753994#msg753994

                      I just did:

                      https://pastebin.com/ryQSY9y8

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                      • jimpJ
                        jimp Rebel Alliance Developer Netgate
                        last edited by

                        @ha11oga11o:

                        @jimp:

                        @ak:

                        Reading through the thread and I get a similar issue but with 504 Gateway Timeout not a 502. Just wanted to confirm this is the same problem.

                        PfSense locks up, 504 timeout on web admin. When I go to the machine and use the console via a keyboard, i try and initiate a shell via option 8 and get

                        Password for admin@pfSense.rice-bucket.com:
                        *** Welcome to pfSense 2.4.0-RELEASE (amd64) on pfSense ***

                        And nothing further. The same if I ssh in. Via the shell I can use CTRL-Z and type reboot to reboot the server.

                        I am using pfBlocker, but did turn it off. However did not restart and its now locked again. I will reinstall pfsense fresh (this is an upgrade from 2.3 to latest 2.4) and restore from backup for now.

                        If it happens again, hit CTRL-Z, type /bin/tcsh, and then gather the info mentioned in https://forum.pfsense.org/index.php?topic=137103.msg753994#msg753994

                        I just did:

                        https://pastebin.com/ryQSY9y8

                        That still appears to be pfBlocker DNSBL getting backed up

                        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                        Need help fast? Netgate Global Support!

                        Do not Chat/PM for help!

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                        • P
                          PiBa
                          last edited by

                          Can someone with the DNSBL active and as the 'probable cause' of 502 issues perhaps try and see if adding code below to the top of the index.php would help?

                          ignore_user_abort(true); 
                          set_time_limit(0);
                          

                          I could reproduce xmlrpc locks sometimes hanging php due to 'lost' locks and made a PR for that:
                          (https://github.com/pfsense/pfsense/commit/ee0e2507b819c142b7ad6c331d401002188f1ab8), i dont have/use dnsbl myself so cant properly check.. Did try and hit index.php with AB and putting sleeps inside the index.php the code, but couldnt make it 'fail' in a way that it would just completely hang as described in the thread..

                          Not sure if it will help for pfB.. but it is 'somewhat similar' and might be an easy fix.. or not..

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                          • JailerJ
                            Jailer
                            last edited by

                            @jimp:

                            That still appears to be pfBlocker DNSBL getting backed up

                            It is, I had a 502 today but unfortunately was not able to get the requested information. If and when it does again I will post it here.

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                            • S
                              steky9
                              last edited by

                              Have upgraded to Coreboot 0.11 and Pfblocker 2.1.2 through the console connection. Have no access to the GUI via the normal LAN interface even immediately after a reboot, but can access the GUI login on the DMZ interface but it gives a 504 error timeout when I try to login. Problem only showed up after upgrading from 2.3.4 to 2.4.0

                              Logs at https://pastebin.com/xn7WMF0W

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                              • XentrkX
                                Xentrk
                                last edited by

                                @Xentrk:

                                I successfully applied the 2.1.2 pfBlockerNG update.  I did a reboot when the update completed.  I am able to access the web GUI and SSH with no issues. I'll report back later today to make sure I can still access the web gui and SSH after it has been running for awhile.

                                It has been several days since I applied the pfBlockerNG 2.1.2 update. Everything is running normal. The upgrade fixed my 502 Bad Gateway and SSH logon issues.

                                pfSense 2.4.4_2 | Intel i5-3450 @ 3.10GHz  | AES-NI enabled |  pfBlockerNG | Snort
                                Blog Site: https://x3mtek.com || GitHub: https://github.com/Xentrk

                                1 Reply Last reply Reply Quote 0
                                • D
                                  D-Kun
                                  last edited by

                                  Hi,

                                  getting the same issue after upgrade from 2.3.x to 2.4.0 even with the latest pfB update. Uptime varies between 15-30 hours till its happening again.

                                  https://pastebin.com/2L9WhTb0

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                                  • JailerJ
                                    Jailer
                                    last edited by

                                    Well now I'm getting a 504 Gateway timeout and no console. It was up for about 10 hours before the GUI and console went out. See attached text file for the requested info.

                                    pfSense 2.40
                                    pfBlockerNG 2.1.2
                                    Snort - 3.2.9.5_2

                                    pfserror.txt

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                                    • R
                                      rightnow
                                      last edited by

                                      Getting alot of 502 bad gateway without any package installed at all.

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                                      • P
                                        PiBa
                                        last edited by

                                        @rightnow, and anyone else having 502 issues.
                                        Please do gather the requested information from:
                                        https://forum.pfsense.org/index.php?topic=137103.msg753994#msg753994
                                        (if console doesn't respond Ctrl+Z and start /bin/tcsh then get the information.)

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                                        • N
                                          ntct
                                          last edited by

                                          I also have 502 Bad Gateway on pfSense 2.4 and pfblockerng 2.1.2…... :-\

                                          output.txt

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                                          • BordiB
                                            Bordi
                                            last edited by

                                            I also have. Work with v.2.4.1 ..

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