Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    High CPU usage by "WinHTTP Web Proxy Auto-Discovery Service" when coming off Wi-

    Scheduled Pinned Locked Moved Wireless
    2 Posts 1 Posters 1.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D
      DarkBlade
      last edited by

      I have an issue where the Windows "WinHTTP Web Proxy Auto-Discovery Service" consumes high CPU usage.

      This occurs when a Wi-Fi card that has an established connection to a network, is disconnected - either switching off Wi-Fi or plugging in an ethernet cable. When this happens, the WinHTTP Web Proxy Auto-Discovery Service starts and consumes ~7% CPU - but this will grow to as much as 100% as applications need to use the internet.

      Once the service is in this state - the only way to recover is to reboot.

      I can switch between the LAN Wi-Fi to the guest Wi-Fi without issue. Once I have disabled Wi-Fi and rebooted after the "WinHTTP Web Proxy Auto-Discovery" service issue, I can connect and disconnect an ethernet cable without any issue. I've even used a USB to ethernet adaptor and switched between two NICs running on the same laptop with no issue.

      The problem seems to be when a Wi-Fi connection is stopped.

      I have this issue with a Dell XPS 9560 and Dell M3800 laptops, plus an Asus S200E notebook all running Win 10.
      I thought that it might have been something to do with my home network - but I have tried this at another house and the corporate Wi-Fi at work and still get the same issue (although it was a bit more hit and miss on the corporate network).

      I've been working with Dell support trying to get this fixed, but I think they are out of their depth. We've tried rolling back drivers, the BIOS etc but nothing makes a difference.

      I'm convinced that a Win 10 update is the cause of the issue - which started around mid-late Jan.

      Does anyone have any idea what might be causing this?
      Is anyone else able to reproduce this on their kit?

      1 Reply Last reply Reply Quote 0
      • D
        DarkBlade
        last edited by

        Turns out that this is a bug in Windows that was introduced by the 1709 feature update.

        I found a laptop that hadn't been used for a few months, so started installing Windows updates and testing the Wi-Fi disconnect after each update.

        No issues until the 1709 update is installed. So I am now able to reproduce this on 4 laptops.

        Is there anything in PFSense that was updated since 2.3.4-Release-p1 that might fix this?

        I'm wary of updating to 2.4.0 in case it breaks my OpenVPN setup (which took a week to get working on all clients).

        1 Reply Last reply Reply Quote 0
        • First post
          Last post
        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.