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    PfSense 2.4.3-RELEASE and ntopng Core Dump

    Scheduled Pinned Locked Moved Traffic Monitoring
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    • NollipfSenseN
      NollipfSense
      last edited by

      I am getting this: Apr 1 19:30:27 ntopng [Redis.cpp:97] ERROR: ntopng requires redis server to be up and running

      Wondered how to get it up and running!

      pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
      pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

      1 Reply Last reply Reply Quote 0
      • K
        kikawala
        last edited by

        @ultrajones:

        I just updated to pfSense 2.4.3-RELEASE (amd64) and now ntopng won't start.Ā  Any ideas?

        kernel: pid 93326 (ntopng), uid 0: exited on signal 11 (core dumped)

        Regards,
        Ultrajones

        Uncheck this in ntopng Settings: Disable Alerts - Disables all alerts generated by ntopng, such as flooding notifications.

        1 Reply Last reply Reply Quote 0
        • jimpJ
          jimp Rebel Alliance Developer Netgate
          last edited by

          There is an updated ntopng package available for testing on 2.4.4 snapshots which should address this problem. Give it a try there and see if it works for you.

          Remember: Upvote with the šŸ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

          Need help fast? Netgate Global Support!

          Do not Chat/PM for help!

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          • E
            eduardr
            last edited by

            Same issue on various firewalls we recently updated. Thanks for the tip on not ticking the alerts setting. That got ntopng started for us. Also explains the mystery of why a couple of the firewalls had ntopng running - they had the alert setting already unticked.

            1 Reply Last reply Reply Quote 0
            • NollipfSenseN
              NollipfSense
              last edited by

              By default, alert is unchecked and checking does nothing to get it running…the ball seems to have been dropped for January's update.Ā  According to the developer:

              Redis is a separate server package, just like mysql, for example. MySQL
              provides separate server package and client libraries. ports usually
              depend only on the client part. No dependency is added on the server,
              because the server needs extra configuration, but most importantly the
              server does not need to run on the same machine.

              Redis does not have a "client library" so no dependency is needed to
              compile and run ntopng. The redis server is required but could run on
              another machine. Adding an hard dependency on redis would not solve your
              problem (you would anyway have to start and maybe configure it) and
              would be an annoyance for people using a redis server residing somewhere
              else (another machine, or perhaps the amazon Elasicache service).

              So, it seems that, that were missed with the upgrade to Pfsense 2.4.3 release. That Redis issue started sometime in January as that's when It stops working for me; so, I uninstalled with hope would get fixed for April's release...disappointed now!

              pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
              pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

              1 Reply Last reply Reply Quote 0
              • P
                Paint
                last edited by

                any updates on this? I am experiencing the same issues with ntopng after updating. I'm missing my beloved ntopngĀ  :'( :'( :'(

                pfSense i5-4590
                940/880 mbit Fiber Internet from FiOS
                BROCADE ICX6450 48Port L3-Managed Switch w/4x 10GB ports
                Netgear R8000 AP (DD-WRT)

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                • F
                  firebane
                  last edited by

                  Yeah curious about this as well as the same thing is happening to me and its one of the reason why I installed pfSense for.

                  I've tried all the fixes but it still ends up with a core dump.

                  I've seen posts about maybe updating it to the package from the 2.3.5 release but not sure how one would do that?

                  1 Reply Last reply Reply Quote 0
                  • P
                    Paint
                    last edited by

                    @firebane:

                    Yeah curious about this as well as the same thing is happening to me and its one of the reason why I installed pfSense for.

                    I've tried all the fixes but it still ends up with a core dump.

                    I've seen posts about maybe updating it to the package from the 2.3.5 release but not sure how one would do that?

                    latest version of ntopng (0.8.12) solves the problem

                    pfSense i5-4590
                    940/880 mbit Fiber Internet from FiOS
                    BROCADE ICX6450 48Port L3-Managed Switch w/4x 10GB ports
                    Netgear R8000 AP (DD-WRT)

                    1 Reply Last reply Reply Quote 0
                    • F
                      firebane
                      last edited by

                      @Paint:

                      @firebane:

                      Yeah curious about this as well as the same thing is happening to me and its one of the reason why I installed pfSense for.

                      I've tried all the fixes but it still ends up with a core dump.

                      I've seen posts about maybe updating it to the package from the 2.3.5 release but not sure how one would do that?

                      latest version of ntopng (0.8.12) solves the problem

                      And how would I install it? Because according to pfSense I am running the latest version.

                      1 Reply Last reply Reply Quote 0
                      • A
                        AMD_infinium05
                        last edited by

                        @Paint:

                        @firebane:

                        Yeah curious about this as well as the same thing is happening to me and its one of the reason why I installed pfSense for.

                        I've tried all the fixes but it still ends up with a core dump.

                        I've seen posts about maybe updating it to the package from the 2.3.5 release but not sure how one would do that?

                        latest version of ntopng (0.8.12) solves the problem

                        I have updated nTopNG to 0.8.12 and package manager says that as well. But still not able to start the service.

                        I have unticked the Disable alerts in NtopNG settings
                        Also checked the /usr/local/etc/rc.d/ntopng.sh file and there is no -H in line 9.

                        Any thoughts?

                        1 Reply Last reply Reply Quote 0
                        • A
                          AMD_infinium05
                          last edited by

                          I solved this,

                          Uninstalled ntopng package, and reinstall.

                          After setting up the config and save, ntopng is now running.

                          1 Reply Last reply Reply Quote 0
                          • D
                            daemonix
                            last edited by

                            even updating to 2.4.4 gives me the same problem: 0.8.13_1

                            pid 50447 (ntopng), uid 0: exited on signal 11 (core dumped)

                            Any ideas?

                            _ 1 Reply Last reply Reply Quote 0
                            • _
                              _igor_ @daemonix
                              last edited by

                              Same here with pfsense 2.4.4-RELEASE (amd64)
                              kompiliert am: Thu Sep 20 09:03:12 EDT 2018
                              FreeBSD 11.2-RELEASE-p3

                              pid 81079 (ntopng), uid 0: exited on signal 11 (core dumped)

                              :(

                              uninstalled with deleting settings, reinstalled, no change.
                              I'm using squid and squidguard, snort and lightsquid...

                              1 Reply Last reply Reply Quote 0
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