Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Pfsense blocking Drucva InSync

    Scheduled Pinned Locked Moved Firewalling
    29 Posts 3 Posters 2.6k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • johnpozJ
      johnpoz LAYER 8 Global Moderator
      last edited by johnpoz

      Yeah I would also check you do a sniff on the wan.. You will see the server hello or not.. And sniff on the lan side will show you if pfsense sends it on to the client.

      Pfsense would not filter the server hello.. Just doesn't work that way.

      Did you happen to update anything on your box.. Say openssl or something?

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

      1 Reply Last reply Reply Quote 0
      • P
        philipo LAYER 8
        last edited by

        yeah am using squid proxy server in transparent mode.
        When running without firewall it goes through and backup successful.

        we used network monitor tool on the client machine and they description of the problem was :Backups fail in the networks having proxy servers or firewalls.

        Check the attachment for description of the problem.

        Is there a way I can get the Druva support on board to describe explain it more ? He said, in case I need to bring him on board I can let him know to bring a clear understanding.0_1550496733640_druva support.txt

        1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by johnpoz

          Test it with pfsense, but without the proxy!!! Is your proxy doing ssl? If so quite often THEY do not trust the cert, etc. Or if doing mitm the cert handed back is not trusted by the client.

          Just BYPASS this dest from using the proxy..

          There is a HUGE freaking difference between what firewall does with traffic (NOTHING!) Its either allowed or denied.. And what a proxy does with traffic..

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            @philipo said in Pfsense blocking Drucva InSync:

            yeah am using squid proxy server in transparent mode.
            When running without firewall it goes through and backup successful.

            Ah, well there you go! The application is probably seeing either an error page or a cert error.
            That traffic will be sent to Squid because for some unknown reason:
            'The backup runs on TCP SSL port 80 .'

            You need to exclude that traffic from the port forward Squid uses in transparent mode.

            Steve

            1 Reply Last reply Reply Quote 0
            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by

              Where did you see was doing ssl over 80... Yeah that would break the shit out of ssl and a proxy normally ;)

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

              P 1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                On the dupe post 😉

                https://forum.netgate.com/topic/140489/backup-fails-with-ssl-or-certificate-error-during-certificate-validation-behind-pfsense-firewall

                1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  Yeah see it now - yup what is pretty much BORKED right out of the gate!!

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  1 Reply Last reply Reply Quote 0
                  • P
                    philipo LAYER 8 @johnpoz
                    last edited by

                    @johnpoz they told me it uses port 80 over SSL.

                    1 Reply Last reply Reply Quote 0
                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by johnpoz

                      Well that is FAIL to start with!! Especially with a proxy - if they are doing that no wonder they have problems with proxies ;)

                      Quite often proxy will not touch ssl traffic.. Unless specifically setup to do MITM, SSL interceptioni, SSL Bump and Splice, etc. etc.. So if they were doing it over the normal 443 port of ssl the proxies wouldn't mess with the traffic.

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                      1 Reply Last reply Reply Quote 0
                      • P
                        philipo LAYER 8
                        last edited by

                        @stephenw10 Kindly guide me how to exclude that traffic from the port forward squid uses in transparent mode

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Ok you need to bypass the proxy either by source or destination IP in the Squid Proxy > General tab > Transparent Proxy Settings section.

                          So if you just have one device accessing this service you can add it's internal IP in the source section there.

                          If you have numerous clients using this and they also need to use the proxy then you will need to bypass by destination IP so you will need a list of the server IPs being used which may be difficult. Create an alias and add them to that then add that alias to the bypass destination IPs field.

                          Alternatively you may be able to match and not NAT that traffic some other way. Perhaps they use a fixed source port given they're using SSL on port 80. Or maybe you can change that port and avoid it entirely.

                          Steve

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Their docs say they don't use port 80 though....

                            https://docs.druva.com/001_inSync_Cloud/Cloud/020_Backup_and_Restore/010_Set_up_inSync/010_Configuration/Network_ports

                            Are you using SSL filtering in Squid?

                            A list of server IPs is going to be impractical here.

                            Steve

                            1 Reply Last reply Reply Quote 0
                            • P
                              philipo LAYER 8
                              last edited by

                              Am not using SSL filtering its unchecked/ disabled.

                              1 Reply Last reply Reply Quote 0
                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator
                                last edited by

                                So back to the beginning - LETS SEE A SNIFF on your WAN!! Vs just your log... Then we will KNOW what is going on.. Vs just guessing..

                                You have destination IP? Then sniff on your want with that when you try and connect for backup.. Well will see the exchange for the ssl connection.

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

                                1 Reply Last reply Reply Quote 0
                                • P
                                  philipo LAYER 8
                                  last edited by

                                  here is the Link for the capture behind firewall and on WAN .Check it out

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Where were those pcaps taken? What were they filtered by? What was happening at the time?

                                    1 Reply Last reply Reply Quote 0
                                    • P
                                      philipo LAYER 8
                                      last edited by

                                      they were taken while trying to run backup. One was done behind the firewall and another was done on WAN without the firewall

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Ok yes I see the backup and indeed it appears to be using port 80.
                                        The default port for that application is 443 though. If it has been deliberately changed then simply changing it back to 443 would solve this.

                                        Otherwise you will need to disable the proxy or bypass it for all traffic trying to use this.

                                        Or potentially upload the proxy setup to each client, there does appear to be settings for that in inSync.

                                        Steve

                                        1 Reply Last reply Reply Quote 0
                                        • P
                                          philipo LAYER 8
                                          last edited by

                                          @stephenw10 said in Pfsense blocking Drucva InSync:

                                          Otherwise you will need to disable the proxy or bypass it for all traffic trying to use this.

                                          whats the best method to bypass it and how ? Is it possible to be done while still behind pfsene firewall ?

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            What are you backing up? Do you need this to work for a lot of clients? Do they need to use the proxy also?

                                            The easiest thing to do here is just disable Squid for clients that need to use inSync. Or just disable it completely.

                                            A better thing to do would be find out why it's using port 80 and go back to using port 443 if that can be done. Or even a completely different port.

                                            Steve

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.