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    OpenVPN installed, iOS client connects, but no internet or local resources

    Scheduled Pinned Locked Moved OpenVPN
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    • GertjanG
      Gertjan @dajokahn
      last edited by

      @dajokahn said in OpenVPN installed, iOS client connects, but no internet or local resources:

      I connected again from iOS and got some logs: ...

      When using an iPhone, using the OpenVPN app, I have the same logs.
      You could also "find" the log on the client, although it would probably not show the issue.

      What do you have here : Firewall => Rules => OpenVPN ?

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 1
      • D
        dajokahn
        last edited by

        Screen Shot 2019-04-15 at 7.31.16 AM.png

        thank you!

        1 Reply Last reply Reply Quote 0
        • GertjanG
          Gertjan
          last edited by

          Firewall rule looks fine.

          Your OpenVPN setttings ?

          Check also your settings with the official OpenVPN videos (Youtube => Netgate).

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by johnpoz

            on your iphone you should see way more logs than that - like your routes being added, etc.. if no routes add then no your no going to go anywhere.

            example just connected with my iphone XR running the same openvpn connect app

            2019-04-15 07:33:40 Contacting [64.53.snipped]:1194/UDP via UDP
            2019-04-15 07:33:40 EVENT: WAIT
            2019-04-15 07:33:40 Connecting to [64.53.snipped]:1194 (64.53.snipped) via UDPv4
            2019-04-15 07:33:40 EVENT: CONNECTING
            
            2019-04-15 07:33:40 Tunnel Options:V4,dev-type tun,link-mtu 1569,tun-mtu 1500,proto UDPv4,cipher AES-128-CBC,auth SHA256,keysize 128,key-method 2,tls-client
            
            2019-04-15 07:33:40 Creds: UsernameEmpty/PasswordEmpty
            
            2019-04-15 07:33:40 Peer Info:
            IV_GUI_VER=net.openvpn.connect.ios 3.0.2-894
            IV_VER=3.2
            IV_PLAT=ios
            IV_NCP=2
            IV_TCPNL=1
            IV_PROTO=2
            IV_AUTO_SESS=1
            
            
            2019-04-15 07:33:40 VERIFY OK : depth=1
            cert. version    : 3
            serial number    : 00
            issuer name      : C=US, ST=IL, L=Schaumburg, O=Home, emailAddress=snipped, CN=openvpn
            subject name      : C=US, ST=IL, L=Schaumburg, O=Home, emailAddress=snipped, CN=openvpn
            issued  on        : 2015-01-10 14:15:11
            expires on        : 2025-01-07 14:15:11
            signed using      : RSA with SHA-256
            RSA key size      : 2048 bits
            basic constraints : CA=true
            
            2019-04-15 07:33:40 VERIFY OK : depth=0
            cert. version    : 3
            serial number    : 01
            issuer name      : C=US, ST=IL, L=Schaumburg, O=Home, emailAddress=snipped, CN=openvpn
            subject name      : C=US, ST=IL, L=Schaumburg, O=Home, emailAddress=snipped, CN=pfsenseopenvpn
            issued  on        : 2015-01-10 14:15:12
            expires on        : 2025-01-07 14:15:12
            signed using      : RSA with SHA-256
            RSA key size      : 2048 bits
            basic constraints : CA=false
            cert. type        : SSL Server
            key usage        : Digital Signature, Key Encipherment
            ext key usage    : TLS Web Server Authentication
            
            2019-04-15 07:33:40 SSL Handshake: TLSv1.2/TLS-ECDHE-RSA-WITH-AES-256-GCM-SHA384
            2019-04-15 07:33:40 Session is ACTIVE
            2019-04-15 07:33:40 EVENT: GET_CONFIG
            2019-04-15 07:33:40 Sending PUSH_REQUEST to server...
            2019-04-15 07:33:40 OPTIONS:
            0 [route] [192.168.9.0] [255.255.255.0]
            1 [route] [192.168.2.0] [255.255.255.0]
            2 [route] [192.168.3.0] [255.255.255.0]
            3 [dhcp-option] [DNS] [192.168.9.253]
            4 [route-gateway] [10.0.200.1]
            5 [topology] [subnet]
            6 [ping] [10]
            7 [ping-restart] [60]
            8 [ifconfig] [10.0.200.2] [255.255.255.0]
            9 [peer-id] [0]
            10 [cipher] [AES-128-GCM]
            
            2019-04-15 07:33:40 PROTOCOL OPTIONS:
              cipher: AES-128-GCM
              digest: SHA256
              compress: NONE
              peer ID: 0
            
            2019-04-15 07:33:40 EVENT: ASSIGN_IP
            2019-04-15 07:33:40 NIP: preparing TUN network settings
            2019-04-15 07:33:40 NIP: init TUN network settings with endpoint: 64.53.snipped
            2019-04-15 07:33:40 NIP: adding IPv4 address to network settings 10.0.200.2/255.255.255.0
            2019-04-15 07:33:40 NIP: adding (included) IPv4 route 10.0.200.0/24
            2019-04-15 07:33:40 NIP: adding (included) IPv4 route 192.168.9.0/24
            2019-04-15 07:33:40 NIP: adding (included) IPv4 route 192.168.2.0/24
            2019-04-15 07:33:40 NIP: adding (included) IPv4 route 192.168.3.0/24
            
            2019-04-15 07:33:40 NIP: adding DNS 192.168.9.253
            
            2019-04-15 07:33:40 NIP: adding match domain ALL
            2019-04-15 07:33:40 NIP: adding DNS specific routes:
            2019-04-15 07:33:40 NIP: adding (included) IPv4 route 192.168.9.253/32
            2019-04-15 07:33:40 Connected via NetworkExtensionTUN
            2019-04-15 07:33:40 EVENT: CONNECTED 64.53.snipped:1194 (64.53.snipped) via /UDPv4 on NetworkExtensionTUN/10.0.200.2/ gw=[/]
            2019-04-15 07:33:41 RECONNECT TEST: Internet:ReachableViaWiFi/-R t------
            

            Right from the app you can email your logs to yourself... Then post the info here, and snipout any personal info like public IP, like I did above.

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            GertjanG 1 Reply Last reply Reply Quote 0
            • GertjanG
              Gertjan @johnpoz
              last edited by

              Ah, ok, I understand now :
              @johnpoz said in OpenVPN installed, iOS client connects, but no internet or local resources:

              2019-04-15 07:33:40 NIP: adding (included) IPv4 route 10.0.200.0/24
              2019-04-15 07:33:40 NIP: adding (included) IPv4 route 192.168.9.0/24
              2019-04-15 07:33:40 NIP: adding (included) IPv4 route 192.168.2.0/24
              2019-04-15 07:33:40 NIP: adding (included) IPv4 route 192.168.3.0/24

              I didn't have all these "adding (included) IPv4 route" for all my LAN's. I thought so : something is missing.
              I have :

              7fdd7f25-6bdf-4fc0-a75e-6145ff9eb777-image.png

              Which allows my clients to connect to "everything".

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by johnpoz

                yeah you can do that if you want.. I don't - but he doesn't show that either in his log..

                Also looks like he is using 192.168.2 as his tunnel - if that steps on his local network where he is connecting from - then also another bad day sort of thing.

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

                1 Reply Last reply Reply Quote 0
                • D
                  dajokahn
                  last edited by

                  dashboard.PNG
                  firewall_rules_lan.PNG
                  firewall_rules_wan.PNG
                  openVPN_firewall_rule.PNG
                  openvpn_server.PNG
                  opwnvpn_server_1.PNG
                  opwnvpn_server_2.PNG
                  opwnvpn_server_3.PNG
                  opwnvpn_server_4.PNG
                  opwnvpn_server_5.PNG
                  opwnvpn_server_6.PNG

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                  • D
                    dajokahn
                    last edited by

                    ok, guys, besides screenshots above and iOS openvpn connect app logs, please let me know if there i anything else I need to provide.

                    2019-11-15 20:11:15 1

                    2019-11-15 20:11:15 ----- OpenVPN Start -----
                    OpenVPN core 3.2 ios arm64 64-bit PT_PROXY built on Oct 3 2018 06:35:04

                    2019-11-15 20:11:15 Frame=512/2048/512 mssfix-ctrl=1250

                    2019-11-15 20:11:15 UNUSED OPTIONS
                    0 [persist-tun]
                    1 [persist-key]
                    4 [tls-client]
                    7 [lport] [0]
                    8 [verify-x509-name] [testOpenPVN] [name]

                    2019-11-15 20:11:15 EVENT: RESOLVE

                    2019-11-15 20:11:15 Contacting [75.76.77.78]:1194/UDP via UDP

                    2019-11-15 20:11:15 EVENT: WAIT

                    2019-11-15 20:11:15 Connecting to [75.76.77.78]:1194 (75.76.77.78) via UDPv4

                    2019-11-15 20:11:15 EVENT: CONNECTING

                    2019-11-15 20:11:15 Tunnel Options:V4,dev-type tun,link-mtu 1569,tun-mtu 1500,proto UDPv4,keydir 1,cipher AES-128-CBC,auth SHA256,keysize 128,tls-auth,key-method 2,tls-client

                    2019-11-15 20:11:15 Creds: Username/Password

                    2019-11-15 20:11:15 Peer Info:
                    IV_GUI_VER=net.openvpn.connect.ios 3.0.2-894
                    IV_VER=3.2
                    IV_PLAT=ios
                    IV_NCP=2
                    IV_TCPNL=1
                    IV_PROTO=2

                    2019-11-15 20:11:16 VERIFY OK : depth=0
                    cert. version : 3
                    serial number : 01
                    issuer name : CN=testOpenPVN, C=US, ST=TN, L=City, O=test
                    subject name : CN=testOpenPVN, C=US, ST=TN, L=City, O=test
                    issued on : 2019-04-14 20:45:31
                    expires on : 2029-04-11 20:45:31
                    signed using : RSA with SHA-256
                    RSA key size : 4096 bits
                    basic constraints : CA=false
                    subject alt name : testOpenPVN
                    cert. type : SSL Server
                    key usage : Digital Signature, Key Encipherment
                    ext key usage : TLS Web Server Authentication, ???

                    2019-11-15 20:11:17 SSL Handshake: TLSv1.2/TLS-ECDHE-RSA-WITH-AES-256-GCM-SHA384

                    2019-11-15 20:11:17 Session is ACTIVE

                    2019-11-15 20:11:17 EVENT: GET_CONFIG

                    2019-11-15 20:11:17 Sending PUSH_REQUEST to server...

                    2019-11-15 20:11:17 OPTIONS:
                    0 [dhcp-option] [DOMAIN] [localdomain]
                    1 [dhcp-option] [DNS] [192.168.1.1]
                    2 [redirect-gateway] [def1]
                    3 [route-gateway] [192.168.2.1]
                    4 [topology] [subnet]
                    5 [ping] [10]
                    6 [ping-restart] [60]
                    7 [ifconfig] [192.168.2.2] [255.255.255.0]
                    8 [peer-id] [0]
                    9 [cipher] [AES-128-GCM]

                    2019-11-15 20:11:17 PROTOCOL OPTIONS:
                    cipher: AES-128-GCM
                    digest: SHA256
                    compress: NONE
                    peer ID: 0

                    2019-11-15 20:11:17 EVENT: ASSIGN_IP

                    2019-11-15 20:11:17 NIP: preparing TUN network settings

                    2019-11-15 20:11:17 NIP: init TUN network settings with endpoint: 75.76.77.78

                    2019-11-15 20:11:17 NIP: adding IPv4 address to network settings 192.168.2.2/255.255.255.0

                    2019-11-15 20:11:17 NIP: adding (included) IPv4 route 192.168.2.0/24

                    2019-11-15 20:11:17 NIP: redirecting all IPv4 traffic to TUN interface

                    2019-11-15 20:11:17 NIP: adding match domain localdomain

                    2019-11-15 20:11:17 NIP: adding DNS 192.168.1.1

                    2019-11-15 20:11:17 Connected via NetworkExtensionTUN

                    2019-11-15 20:11:17 EVENT: CONNECTED dajo@75.76.77.78:1194 (75.76.77.78) via /UDPv4 on NetworkExtensionTUN/192.168.2.2/ gw=[/]

                    1 Reply Last reply Reply Quote 0
                    • GertjanG
                      Gertjan
                      last edited by Gertjan

                      I compared your settings with mine.

                      85c9dde6-9252-4d18-a2c9-ce38a9289b07-image.png

                      I have 192.168.2.1 as a DNS for VPN clients - not the LAN based DNS.

                      Your LAN rules : remove (temporality) the source "LAN Net" here.

                      51369577-58d3-4d29-baec-a6e660e95285-image.png

                      You're not using IPv6 so "IPv4 only" seems more logic to me.

                      e5a36a8d-e7d5-4f90-b692-2da117fe5c53-image.png

                      When you are connected, can you ping 192.168.1.1 ?
                      Can you ping a device on LAN, like your plesk server ?
                      Does DNS work ?
                      Test with Resolver in pure Resolver mode (1.1.1.1 and 1.0.0.1 aren't needed anyway).

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

                      1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by johnpoz

                        No internet - could just be that you can not resolve.. Did you set the resolver ACLs correctly? Out of the box it will auto allow your local networks, but not a tunnel network.

                        As to getting lan clients - do their firewalls allow access from your tunnel network?

                        No need to remove lan net as source - that has NOTHING to do with traffic from your vpn tunnel.. And is correct..

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                        1 Reply Last reply Reply Quote 0
                        • D
                          dajokahn
                          last edited by

                          when connected to OpenVPN tunnel from a cellular network through iOS, yes I can actually use safari to log into pfSense firewall at 192.168.1.1.

                          as far as clients firewalls allowing access from tunnel network, I don't know. Using my previous firewall solution as soon as I connected to OpenVPN, I could access my plex server no problem. How can I allow access from "tunnel" network?

                          As far as setting resolver ACLs correctly, I have to learn how to do that.

                          Also, the routes that I see in johnpoz OpenVPN client logs: I don't see routing on mine...

                          1 Reply Last reply Reply Quote 0
                          • D
                            dajokahn
                            last edited by dajokahn

                            resolver_acl.PNG
                            I assume this is the setting you're talking about, johnpoz... nothing there...

                            1 Reply Last reply Reply Quote 0
                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator
                              last edited by johnpoz

                              So your using the automatic ALCs, which I do not believe adds your tunnel network.. So no you wouldn't be able to resolve anything. if your asking unbound on pfsense.

                              As to routing, if your using the default all through vpn your fine. But if you can not resolve this would explain no internet, and might also explain no plex access if your trying to resolve it vs access it by IP.

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

                              1 Reply Last reply Reply Quote 0
                              • D
                                dajokahn
                                last edited by

                                acl.PNG
                                i understand now. Undernetworks in the above screenshot, should I add 192.168.2.0?

                                1 Reply Last reply Reply Quote 0
                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator
                                  last edited by johnpoz

                                  Yes you should add your tunnel network and the correct mask for your tunnel network ie using /24 I do believe.

                                  I disable the auto acls - so I manually add them
                                  autoacl.png

                                  But default is enabled, so as you see only internal networks are allowed - not tunnel networks.

                                  Should prob check any docs about setting up openvpn and make sure this mentioned, or make sure the tunnel networks are auto added, which I do not believe they are - but would have to double check that... The quick way to test is just do a simple query to your unbound running on pfsense from your vpn client. To validate if you can resolve or not.

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                  • D
                                    dajokahn
                                    last edited by

                                    thank you! adding the resolver settings for tunnel network fixed it.
                                    I appreciate all of your help very much!

                                    1 Reply Last reply Reply Quote 0
                                    • GertjanG
                                      Gertjan
                                      last edited by

                                      I have this

                                      5f462a88-4cb3-4f49-a208-c90d62b73b30-image.png

                                      Isn't that default : non-checked ?
                                      My Resolver ACL list is totally empty.
                                      I can reach all my LAN's just fine from using the OpenVPN.

                                      A not working DNS should not impact a ping to a LAN IP, the Plesk device.

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      1 Reply Last reply Reply Quote 0
                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator
                                        last edited by

                                        Non working dns doesn't stop a ping via IP, but stuff doesn't work if your trying to use fqdn to ping ;)

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                                        1 Reply Last reply Reply Quote 0
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