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    NordVPN status is "down" and/or "reconnecting-tls-error" after following online guide/chat tech support

    Scheduled Pinned Locked Moved OpenVPN
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    • RicoR
      Rico LAYER 8 Rebel Alliance
      last edited by

      BTW: Watching this great hangout done by jimp should be helpful for you: https://www.netgate.com/resources/videos/openvpn-as-a-wan-on-pfsense.html

      -Rico

      1 Reply Last reply Reply Quote 0
      • H
        HardRooster
        last edited by

        @johnpoz @NogBadTheBad @Rico

        74fa23c9-8707-4889-be55-eb3a5cbaa3b8-image.png

        OMG, why do they take something that simple and obfuscate it?

        And why can't the tech guy figure this out. I mean I shared with him all the same information I shared here, and he said "It's fine".

        Anyway, /RantOff

        Thank you so much for the help, you fixed in a few posts what I spent hours yesterday with tech support trying to do.

        NogBadTheBadN 1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by

          @HardRooster said in NordVPN status is "down" and/or "reconnecting-tls-error" after following online guide/chat tech support:

          you fixed in a few posts what I spent hours yesterday with tech support trying to do.

          I stick with my original comment ;)

          Why anyone gives them money I have no idea...

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

          H 1 Reply Last reply Reply Quote 0
          • NogBadTheBadN
            NogBadTheBad @HardRooster
            last edited by

            @HardRooster said in NordVPN status is "down" and/or "reconnecting-tls-error" after following online guide/chat tech support:

            @johnpoz @NogBadTheBad @Rico

            74fa23c9-8707-4889-be55-eb3a5cbaa3b8-image.png

            OMG, why do they take something that simple and obfuscate it?

            And why can't the tech guy figure this out. I mean I shared with him all the same information I shared here, and he said "It's fine".

            Anyway, /RantOff

            Thank you so much for the help, you fixed in a few posts what I spent hours yesterday with tech support trying to do.

            Not really sure why their Tech people couldn't sort it, it is documented:-

            https://support.nordvpn.com/1089079142

            Andy

            1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

            1 Reply Last reply Reply Quote 0
            • H
              HardRooster @johnpoz
              last edited by

              @johnpoz

              Who would you recommend for a VPN provider then?

              1 Reply Last reply Reply Quote 0
              • H
                HardRooster
                last edited by

                Update: NordVPN did finally get back to me with a support email. I tired out their solution, and it worked as well as the solution posted here.

                So, in all better than ExpressVPN, as at least they know what pfsense is and how to support it, even if their chat helper wasn't that helpful, someone there at least knew how to fix my problem, even if it took 24 hours or so.

                1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  @HardRooster said in NordVPN status is "down" and/or "reconnecting-tls-error" after following online guide/chat tech support:

                  and it worked as well as the solution posted here.

                  And what was their solution?

                  I wouldn't recommend a "vpn"... Its just snake oil you sell to the suckers... If you want to circumvent some geo restriction thats your own business... That is not security.. And its not privacy... If you you believe your isp is spying on you, or manipulating your traffic - 1st thing would be to change isp... But you could always just fire up a vps somewhere for a fraction of the cost of these vpn services and tunnel your traffic there, etc. etc.

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  H 1 Reply Last reply Reply Quote 0
                  • H
                    HardRooster @johnpoz
                    last edited by

                    @johnpoz

                    Thank you for contacting us via live chat.

                    Based on the screenshot, it seems that the CA certificate you used is incorrect/outdated. We started to use the same TLS key and CA cert for all of our servers as opposed to using different ones for each server. Perhaps our tutorial needs to be updated as well.

                    Please go to the System / Certificate Manager / CAs and press Edit on the certificate you imported.

                    Change the Certificate data field with this certificate instead:

                    -----BEGIN CERTIFICATE-----

                    Lots of certificate numbers in here, deleted so as not to spam the crap out of this reply.

                    -----END CERTIFICATE-----

                    After that, save and apply the settings and check if the issue persists.

                    Let us know how it goes.

                    1 Reply Last reply Reply Quote 0
                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by johnpoz

                      So he made no mention of the client cert? The CA cert is given right on that page, along with the tls.

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                      1 Reply Last reply Reply Quote 0
                      • NogBadTheBadN
                        NogBadTheBad
                        last edited by NogBadTheBad

                        Looks like they have updated the OpenVPN files to use the same certs but not the pfsense documentation:-

                        https://nordvpn.com/ovpn/

                        Andy

                        1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                        1 Reply Last reply Reply Quote 0
                        • NogBadTheBadN
                          NogBadTheBad
                          last edited by NogBadTheBad

                          @NogBadTheBad said in NordVPN status is "down" and/or "reconnecting-tls-error" after following online guide/chat tech support:

                          Think the following needs to be used:-

                          -----BEGIN CERTIFICATE-----
                          MIIFCjCCAvKgAwIBAgIBATANBgkqhkiG9w0BAQ0FADA5MQswCQYDVQQGEwJQQTEQ
                          MA4GA1UEChMHTm9yZFZQTjEYMBYGA1UEAxMPTm9yZFZQTiBSb290IENBMB4XDTE2
                          MDEwMTAwMDAwMFoXDTM1MTIzMTIzNTk1OVowOTELMAkGA1UEBhMCUEExEDAOBgNV
                          BAoTB05vcmRWUE4xGDAWBgNVBAMTD05vcmRWUE4gUm9vdCBDQTCCAiIwDQYJKoZI
                          hvcNAQEBBQADggIPADCCAgoCggIBAMkr/BYhyo0F2upsIMXwC6QvkZps3NN2/eQF
                          kfQIS1gql0aejsKsEnmY0Kaon8uZCTXPsRH1gQNgg5D2gixdd1mJUvV3dE3y9FJr
                          XMoDkXdCGBodvKJyU6lcfEVF6/UxHcbBguZK9UtRHS9eJYm3rpL/5huQMCppX7kU
                          eQ8dpCwd3iKITqwd1ZudDqsWaU0vqzC2H55IyaZ/5/TnCk31Q1UP6BksbbuRcwOV
                          skEDsm6YoWDnn/IIzGOYnFJRzQH5jTz3j1QBvRIuQuBuvUkfhx1FEwhwZigrcxXu
                          MP+QgM54kezgziJUaZcOM2zF3lvrwMvXDMfNeIoJABv9ljw969xQ8czQCU5lMVmA
                          37ltv5Ec9U5hZuwk/9QO1Z+d/r6Jx0mlurS8gnCAKJgwa3kyZw6e4FZ8mYL4vpRR
                          hPdvRTWCMJkeB4yBHyhxUmTRgJHm6YR3D6hcFAc9cQcTEl/I60tMdz33G6m0O42s
                          Qt/+AR3YCY/RusWVBJB/qNS94EtNtj8iaebCQW1jHAhvGmFILVR9lzD0EzWKHkvy
                          WEjmUVRgCDd6Ne3eFRNS73gdv/C3l5boYySeu4exkEYVxVRn8DhCxs0MnkMHWFK6
                          MyzXCCn+JnWFDYPfDKHvpff/kLDobtPBf+Lbch5wQy9quY27xaj0XwLyjOltpiST
                          LWae/Q4vAgMBAAGjHTAbMAwGA1UdEwQFMAMBAf8wCwYDVR0PBAQDAgEGMA0GCSqG
                          SIb3DQEBDQUAA4ICAQC9fUL2sZPxIN2mD32VeNySTgZlCEdVmlq471o/bDMP4B8g
                          nQesFRtXY2ZCjs50Jm73B2LViL9qlREmI6vE5IC8IsRBJSV4ce1WYxyXro5rmVg/
                          k6a10rlsbK/eg//GHoJxDdXDOokLUSnxt7gk3QKpX6eCdh67p0PuWm/7WUJQxH2S
                          DxsT9vB/iZriTIEe/ILoOQF0Aqp7AgNCcLcLAmbxXQkXYCCSB35Vp06u+eTWjG0/
                          pyS5V14stGtw+fA0DJp5ZJV4eqJ5LqxMlYvEZ/qKTEdoCeaXv2QEmN6dVqjDoTAo
                          k0t5u4YRXzEVCfXAC3ocplNdtCA72wjFJcSbfif4BSC8bDACTXtnPC7nD0VndZLp
                          +RiNLeiENhk0oTC+UVdSc+n2nJOzkCK0vYu0Ads4JGIB7g8IB3z2t9ICmsWrgnhd
                          NdcOe15BincrGA8avQ1cWXsfIKEjbrnEuEk9b5jel6NfHtPKoHc9mDpRdNPISeVa
                          wDBM1mJChneHt59Nh8Gah74+TM1jBsw4fhJPvoc7Atcg740JErb904mZfkIEmojC
                          VPhBHVQ9LHBAdM8qFI2kRK0IynOmAZhexlP/aT/kpEsEPyaZQlnBn3An1CRz8h0S
                          PApL8PytggYKeQmRhl499+6jLxcZ2IegLfqq41dzIjwHwTMplg+1pKIOVojpWA==
                          -----END CERTIFICATE-----
                          
                          -----BEGIN OpenVPN Static key V1-----
                          e685bdaf659a25a200e2b9e39e51ff03
                          0fc72cf1ce07232bd8b2be5e6c670143
                          f51e937e670eee09d4f2ea5a6e4e6996
                          5db852c275351b86fc4ca892d78ae002
                          d6f70d029bd79c4d1c26cf14e9588033
                          cf639f8a74809f29f72b9d58f9b8f5fe
                          fc7938eade40e9fed6cb92184abb2cc1
                          0eb1a296df243b251df0643d53724cdb
                          5a92a1d6cb817804c4a9319b57d53be5
                          80815bcfcb2df55018cc83fc43bc7ff8
                          2d51f9b88364776ee9d12fc85cc7ea5b
                          9741c4f598c485316db066d52db4540e
                          212e1518a9bd4828219e24b20d88f598
                          a196c9de96012090e333519ae18d3509
                          9427e7b372d348d352dc4c85e18cd4b9
                          3f8a56ddb2e64eb67adfc9b337157ff4
                          -----END OpenVPN Static key V1-----
                          

                          Andy

                          1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                          NogBadTheBadN 1 Reply Last reply Reply Quote 0
                          • NogBadTheBadN
                            NogBadTheBad @NogBadTheBad
                            last edited by

                            Yup the above is correct, I now have 1 CA and 3 different OpenVPN connections.

                            Screenshot 2019-06-05 at 22.14.00.png

                            Screenshot 2019-06-05 at 22.13.27.png

                            Andy

                            1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                            1 Reply Last reply Reply Quote 0
                            • H
                              HardRooster
                              last edited by

                              Ok, so I may be straying now into "start a new topic" territory, but I can't see any of the other computers on my network. Is this something to do with routing, and I just need to read more of the manual and figure out how to configure pfsense to do what I want?

                              I have a server, my workstation (over ethernet) and my laptop via wifi that I'd like to communicate with each-other. Mainly I want to file share off the server, so I can just quickly jump from working on my workstation to my laptop seamlessly, while keeping files stored in RAID on the server.

                              NogBadTheBadN 1 Reply Last reply Reply Quote 0
                              • NogBadTheBadN
                                NogBadTheBad @HardRooster
                                last edited by NogBadTheBad

                                @HardRooster

                                Don't pull routes.

                                Screenshot 2019-06-05 at 22.34.22.png

                                Andy

                                1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                                H 1 Reply Last reply Reply Quote 1
                                • H
                                  HardRooster @NogBadTheBad
                                  last edited by

                                  @NogBadTheBad

                                  Excellent! That did it, thank you.

                                  1 Reply Last reply Reply Quote 0
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