Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Unable to browse the web

    Scheduled Pinned Locked Moved Firewalling
    30 Posts 5 Posters 2.4k Views 4 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T Offline
      Tom8888 @ptt
      last edited by

      @ptt
      Thanks for the link, i am following the instructions and i am trying all the tests in the diagnostic part of this document, they have been all succesfull apart from this one, so i am trying to fix it with the info provided.

      "Test NAT: Try to ping 8.8.8.8 (Diagnostics > Ping) using LAN as the Source Address

          If this fails but the other tests work, then the problem is likely Outbound NAT (See the WAN/LAN gateway checks above)"
      
      1 Reply Last reply Reply Quote 0
      • T Offline
        Tom8888
        last edited by

        So far, the problem seems to be with the "Outbound NAT".
        I believe that it might be the default gateway, but i am not able to understand this scheme:

        IPv4 Routes
        Destination Gateway Flags Use Mtu Netif Expire
        default 192.168.1.1 UGS 622 1500 re1
        1.1.1.1 192.168.1.1 UGHS 20 1500 re1
        8.8.8.8 192.168.1.1 UGHS 36 1500 re1
        127.0.0.1 link#4 UH 104 16384 lo0
        172.16.1.0/24 link#1 U 4 1500 re0
        172.16.1.254 link#1 UHS 0 16384 lo0
        192.168.1.0/24 link#2 U 16946 1500 re1
        192.168.1.254 link#2 UHS 0 16384 lo0

        1 Reply Last reply Reply Quote 0
        • pttP Offline
          ptt Rebel Alliance
          last edited by

          Your WAN IP address is ?

          Your LAN IP address is ?

          pfSense's "default" (out of the box) outbound NAT config should/must work

          T 1 Reply Last reply Reply Quote 0
          • T Offline
            Tom8888 @ptt
            last edited by

            @ptt
            WAN 192.168.1.254/24
            LAN 172.16.1.254/24
            Default Gateway 192.168.1.1

            1 Reply Last reply Reply Quote 0
            • chpalmerC Offline
              chpalmer
              last edited by

              Go to- Firewall / NAT / Outbound

              Click "save".. see if that makes things work.

              Triggering snowflakes one by one..
              Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

              T 1 Reply Last reply Reply Quote 0
              • NogBadTheBadN Offline
                NogBadTheBad
                last edited by

                Have you unticked Block private networks and loopback addresses on your WAN interface.

                Andy

                1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                T 1 Reply Last reply Reply Quote 0
                • johnpozJ Offline
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  block bogon and rfc1918 would have nothing to do with being behind a double nat. They only come into play when there are devices on your wan (the rfc1918 network) that would be wanting to access any port forwards you have setup.

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  1 Reply Last reply Reply Quote 1
                  • T Offline
                    Tom8888 @chpalmer
                    last edited by

                    @chpalmer said in Unable to browse the web:

                    Go to- Firewall / NAT / Outbound

                    Click "save".. see if that makes things work.

                    Everytime i do that, PFSense stop working (basically i can no longer see the interface and a white page saying the connection is taking too long is displaied), so i click 8 (Shell) directly inside the pc where PFSense is installed, the DOS looking one, then "pfctl -d" and it restart working.

                    NAT it's set on "automatic"

                    Automatic Rules:
                    Interface Source Source Port Destination Destination Port NAT Address NAT Port Static Port Description
                    WAN 127.0.0.0/8 ::1/128 172.16.1.0/24 * * 500 WAN address * Auto created rule for ISAKMP
                    WAN 127.0.0.0/8 ::1/128 172.16.1.0/24 * * * WAN address * Auto created rule

                    1 Reply Last reply Reply Quote 0
                    • T Offline
                      Tom8888 @NogBadTheBad
                      last edited by

                      @NogBadTheBad said in Unable to browse the web:

                      Have you unticked Block private networks and loopback addresses on your WAN interface.

                      Yes, all unticked as suggested on the "connectivity troubleshooting" guide

                      1 Reply Last reply Reply Quote 0
                      • johnpozJ Offline
                        johnpoz LAYER 8 Global Moderator
                        last edited by

                        can pfsense ping its gateway? Can pfsense do dns lookups?

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                        T 1 Reply Last reply Reply Quote 0
                        • T Offline
                          Tom8888 @johnpoz
                          last edited by

                          @johnpoz
                          Yes i did try all the troubleshooting tests suggested on the guide, they were all succesfull apart from this:

                          Test NAT: Try to ping 8.8.8.8 (Diagnostics > Ping) using LAN as the Source Address

                              If this fails but the other tests work, then the problem is likely Outbound NAT (See the WAN/LAN gateway checks above)
                          
                          johnpozJ 1 Reply Last reply Reply Quote 0
                          • johnpozJ Offline
                            johnpoz LAYER 8 Global Moderator @Tom8888
                            last edited by

                            well if you turned off NAT, then not sure how you think clients are going to be working.. Since your upstream is not going to nat those - unless you set it up too.

                            pfctl -d

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

                            T 1 Reply Last reply Reply Quote 0
                            • chpalmerC Offline
                              chpalmer
                              last edited by

                              Tom:

                              Do a packet capture on your WAN using the diagnostic menu and then repeat the ping attempt from a LAN client.

                              Triggering snowflakes one by one..
                              Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                              T 2 Replies Last reply Reply Quote 0
                              • chpalmerC Offline
                                chpalmer
                                last edited by

                                @Tom8888 said in Unable to browse the web:

                                NAT it's set on "automatic"

                                Are you sure your upstream router is 192.168.1.1 ?

                                Triggering snowflakes one by one..
                                Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                                1 Reply Last reply Reply Quote 0
                                • T Offline
                                  Tom8888 @chpalmer
                                  last edited by

                                  @chpalmer
                                  I did try to post here the results, but i get an error message telling me that Akismet flagged my content as spam.

                                  Yes the default gateway is definetely 192.168.1.1, but if you look at this, for the LAN the default gateway is set as " link#1 "

                                  IPv4 Routes
                                  Destination Gateway Flags Use Mtu Netif Expire
                                  default 192.168.1.1 UGS 622 1500 re1
                                  1.1.1.1 192.168.1.1 UGHS 20 1500 re1
                                  8.8.8.8 192.168.1.1 UGHS 36 1500 re1
                                  127.0.0.1 link#4 UH 104 16384 lo0
                                  172.16.1.0/24 link#1 U 4 1500 re0
                                  172.16.1.254 link#1 UHS 0 16384 lo0
                                  192.168.1.0/24 link#2 U 16946 1500 re1
                                  192.168.1.254 link#2 UHS 0 16384 lo0

                                  1 Reply Last reply Reply Quote 0
                                  • T Offline
                                    Tom8888 @johnpoz
                                    last edited by

                                    @johnpoz said in Unable to browse the web:

                                    well if you turned off NAT, then not sure how you think clients are going to be working.. Since your upstream is not going to nat those - unless you set it up too.

                                    pfctl -d

                                    What should i do exactly? (sorry i am not an IT)

                                    1 Reply Last reply Reply Quote 0
                                    • johnpozJ Offline
                                      johnpoz LAYER 8 Global Moderator
                                      last edited by johnpoz

                                      you shouldn't be running that cmd, if you want pfsense to actually nat, that disable firewall and natting.

                                      That is not the default gateway for the lan, that is the interface in the lan address.. So yeah that is how it talks to that network.. You didn't set a gateway on the lan interface did you?

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                                      T 1 Reply Last reply Reply Quote 0
                                      • T Offline
                                        Tom8888 @chpalmer
                                        last edited by

                                        @chpalmer said in Unable to browse the web:

                                        Tom:

                                        Do a packet capture on your WAN using the diagnostic menu and then repeat the ping attempt from a LAN client.

                                        These are just a few lines taken out from the middle of the report, i hope is going to get posted and not flagged as a spam....

                                        16:04:53.151476 IP 192.168.1.1 > 192.168.1.254: ICMP echo reply, id 18172, seq 16249, length 8
                                        16:04:53.380004 IP 192.168.1.214.57189 > 192.168.1.254.80: tcp 1
                                        16:04:53.380038 IP 192.168.1.254.80 > 192.168.1.214.57189: tcp 0
                                        16:04:53.444004 ARP, Request who-has 192.168.1.254 tell 192.168.1.1, length 46
                                        16:04:53.444020 ARP, Reply 192.168.1.254 is-at 40:62:31:02:ac:c4, length 28
                                        16:04:53.682654 IP 192.168.1.254 > 192.168.1.1: ICMP echo request, id 18172, seq 16250, length 8
                                        16:04:53.683323 IP 192.168.1.1 > 192.168.1.254: ICMP echo reply, id 18172, seq 16250, length 8

                                        1 Reply Last reply Reply Quote 0
                                        • johnpozJ Offline
                                          johnpoz LAYER 8 Global Moderator
                                          last edited by

                                          yeah that pfsense pinging its gateway.

                                          Now do that sniff when you try and ping from the lan address to 8.8.8.8

                                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                                          If you get confused: Listen to the Music Play
                                          Please don't Chat/PM me for help, unless mod related
                                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                                          1 Reply Last reply Reply Quote 0
                                          • T Offline
                                            Tom8888 @johnpoz
                                            last edited by

                                            @johnpoz
                                            No i did not set a default gateway on the LAN, as the guide suggested not to do it as well

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.