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    Pfsense, No internet when it is said "You are connected".

    Scheduled Pinned Locked Moved Captive Portal
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    • GertjanG
      Gertjan @dhmyess
      last edited by

      When you add the "$g, ", the logged-in user data base is destroyed - when pfSense reboots, it won't show show any logged in users - because the 'list' is deleted.

      Did you 'really' edited the file /etc/inc/system.inc ?
      (and before, apply the patch stated above ? )

      @dhmyess said in Pfsense, No internet when it is said "You are connected".:

      when i click disconnect all users interface that i selected on captive portal will be freeze and i must reboot the router to make it work again.

      Freeze ?
      Logs ?
      Other user ?
      ipfw table list ? (see https://docs.netgate.com/pfsense/en/latest/captiveportal/captive-portal-troubleshooting.html )
      Can you detail ?

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      D 1 Reply Last reply Reply Quote 0
      • D
        dhmyess @Gertjan
        last edited by

        @Gertjan Yes, I've ready apply this patch and then edited the file /etc/inc/system.inc but no changes.

        Am I use wrong patch??

        sorry for slow respon, I have to wait for users not using the network to work, I do not want to get complaints from them because of my trial.

        For freezing issues it's probably due to motherboard problems or bios bugs, because other machines aren't affected.

        1 Reply Last reply Reply Quote 0
        • GertjanG
          Gertjan
          last edited by

          First solve "motherboard problems or bios bugs" - then post back concerning portal problems.

          I'm using the patch sited above :

          364ef71e-7e8d-48cc-9ec9-11ffb125172a-image.png

          and also edited /etc/inc/system.inc - for the sole reason that when I restart pfSense the "connected user database" should be deleted.
          Note that I rarely reboot pfSense ... so that "^$g" patch is not very important.

          I even don't need the " https://github.com/pfsense/pfsense/compare/RELENG_2_4_4...Augustin-FL:fix-reconfig-for-2-4-4.diff " because I never edit portal settings ... why should I ? It up and running for years now.

          I do have an entire hotel - about 20 people are connected daily - and all works well.
          https://www.test-domaine.fr/munin/brit-hotel-fumel.net/pfsense.brit-hotel-fumel.net/portalusers.html

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          D 1 Reply Last reply Reply Quote 1
          • D
            dhmyess @Gertjan
            last edited by

            @Gertjan apparently I used the wrong patch, after i use patch
            https://github.com/pfsense/pfsense/compare/RELENG_2_4_4...Augustin-FL:fix-reconfig-for-2-4-4.diff
            it works!!!
            problem solved, I am very very grateful for your help

            1 Reply Last reply Reply Quote 0
            • M
              MacUsers
              last edited by MacUsers

              Hi there,
              First time Captive Portal user: following this video tutorial and the login page came up right away the moment I logged into GUEST network/WiFi and then straight way presented with "You are connected" but no Internet access, just like every one else reported here (hence, reading this page). Also updated this patch, as suggested but still no joy yet. I'm on the latest v2.4.4-RELEASE-p3 and using only the Voucher based access. Could any one help me out with any suggestions and stuff pls?

              -San

              1 Reply Last reply Reply Quote 0
              • M
                MacUsers
                last edited by MacUsers

                I figured out a different thing for me: It started working after I added this rule in Firewall/NAT/Outbound:

                140243f1-53e2-4cfd-8434-6907188d7b95-image.png

                (192.168.60.x is my GUEST network)
                It's working okay for me now. Probably the patch upgraded also contributed to the success??

                -S

                1 Reply Last reply Reply Quote 0
                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  Well if you had dicked with outbound nat and turned if off automatic, then yeah you going to have all kinds of problems!! With no outbound nat..

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    MacUsers @johnpoz
                    last edited by

                    @johnpoz said in Pfsense, No internet when it is said "You are connected".:

                    Well if you had dicked with outbound nat and turned if off automatic, then yeah you going to have all kinds of problems!! With no outbound nat..

                    Yeah, I had to switch to Manual Outbound NAT couple of yrs. ego, which I completely forgotten about it. Wanted to mentioned here just in case anyone else did the same mistake as me.

                    -S

                    1 Reply Last reply Reply Quote 0
                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by

                      @MacUsers said in Pfsense, No internet when it is said "You are connected".:

                      Yeah, I had to switch to Manual Outbound NAT couple of yrs. ego

                      Highly unlikely to be honest... Why did you have to switch to manual exactly? Because some vpn service guide said to? You were routing some network behind pfsense that didn't need nat at all?

                      Hybrid is normally better choice when you need to do something out of norm with outbound nat for some vpn client connection your routing traffic through.

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        MacUsers @johnpoz
                        last edited by

                        @johnpoz, I'm actually now trying to think why did I do that. I don't use any external VPN service but that time I was new to pfSense and probably was following some of the guides.
                        Actually trying to clean up the collected junks from my config. So you saying just simply switch to Hybrid and remove all of the manually added rules?

                        -S

                        1 Reply Last reply Reply Quote 0
                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by johnpoz

                          You should be able to switch to just full auto.. If your not using a vpn connection to some vpn service - I to be honest off the top of my head can not think of why you would not just be full auto for outbound nat..

                          Do you have more than 1 wan connection, where you would want to determine which clients get natted to which wan?

                          Really if you are just plain jane out of the box type of setup, wan and lan(s) on your pfsense then yeah auto is all that would be needed, and is default out of the box.

                          Even if you were doing downstream router with transit to pfsense, etc. auto works there too, etc. It really should be rare that you need to switch from auto to hybrid, or even rarer manual.. There would have to be something unique to your network.

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Yeah if you need to add custom rules switching to hybrid is generally better as you still auto rules to avoid exactly this sort of thing.
                            If it was a long while back there may not have been the hybrid mode option. At one time there was just auto or manual.

                            Steve

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                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator
                              last edited by

                              @stephenw10 said in Pfsense, No internet when it is said "You are connected".:

                              At one time there was just auto or manual.

                              And what version was that, 1, 2.0 ?? I do not recall that at all.

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

                              1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                It was added in 2.2 so it would have to be pretty old install. But possible! 😉

                                1 Reply Last reply Reply Quote 0
                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator
                                  last edited by

                                  Yeah would of been over 5 years ago to be pre 2.2..

                                  That there are still copies out there running such old versions is on one a good testimony to pfsense... On the other hand - WTF people!!! And we wonder why people have issues when they don't update their security software in over 5 years ;)

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                                  1 Reply Last reply Reply Quote 0
                                  • M
                                    MacUsers
                                    last edited by

                                    I think I started using pfSence on WatchGuard around 2014 and I do recall there was no hybrid option during that time; probably that config is hanging around since then. The thing I can remember, all of my devices (TV, AV receivers etc.) in a separate VLAN and I didn't want outbound connections for those devices - I think that was main reason ☺
                                    -S

                                    1 Reply Last reply Reply Quote 0
                                    • M
                                      MacUsers
                                      last edited by MacUsers

                                      anyway, going back to captive-portal thing again, is there a way to allow fonts.googleapis.com from the portal, before logging in? I'm working on a custom login page and wish to use some fonts from there in the CSS (i.e. @import url(//fonts.googleapis.com/css?family=Open+Sans);). So I allowed fonts.googleapis.com in the Allowed Hostnames but it's not being imported. Anything else I need to do to make it working? Or is it possible at all?
                                      -S

                                      F 1 Reply Last reply Reply Quote 0
                                      • F
                                        free4 Rebel Alliance @MacUsers
                                        last edited by

                                        @MacUsers font.googleapis.com itself is calling other domains

                                        0a73f3c0-3ec2-4df7-85a7-70da6e54e7c7-image.png

                                        M 1 Reply Last reply Reply Quote 1
                                        • M
                                          MacUsers @free4
                                          last edited by MacUsers

                                          @free4 said in Pfsense, No internet when it is said "You are connected".:

                                          @MacUsers font.googleapis.com itself is calling other domains

                                          Interesting!! Haven't noticed that at all.
                                          It started working straight away the moment I also allowed fonts.gstatic.com. Thanks a lot for pointing out!!
                                          -S

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by stephenw10

                                            Yes you should be able to define hosts that are allowed before logging in there.

                                            Can you reach https://fonts.googleapis.com/css?family=Open+Sans directly from a client before logging in?

                                            Edit: Missed replies on next page. 🙄

                                            Steve

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