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    Windows clients always have to reinstall the Client GUI

    Scheduled Pinned Locked Moved OpenVPN
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    • johnpozJ Online
      johnpoz LAYER 8 Global Moderator
      last edited by johnpoz

      What version of the tap driver exactly.. I would be curious if related to the conditional running of the installer, and not updating the tap driver..

      But your saying this happens again, after they reboot - they once again have to install twice?

      Is the tap driver the new 9.24.2? That came out with 2.4.8... I just looked on mine and running 9.24.2.601

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 25.07.1 | Lab VMs 2.8, 25.07.1

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      • B Offline
        bazzacad
        last edited by

        Thanks for the relays. Yes they're on the latest 9.24.2 TAP driver.
        efc49633-c099-4101-92a2-096b029312cf-image.png

        Most of the ones with the issue where never on the old version. They've always had OpenVPN 2.4.8 & TAP 9.24.2, so I don't think it's an upgrade issue. But I'll try the stock installer on one of them anyways.

        @johnpoz said in Windows clients always have to reinstall the Client GUI:

        But your saying this happens again, after they reboot - they once again have to install twice?

        Actually they don't have to reboot for it to happen. They will be connected, then disconnect, then try to reconnect & it won't. Then we do an uninstall & reinstall of OpenVPN (from the export tool) & then it connects fine. So It's not really twice once after another, but twice since it was already previously installed.

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        • johnpozJ Online
          johnpoz LAYER 8 Global Moderator
          last edited by johnpoz

          these users don't have admin rights? An admin should be installing, or the user needs to be able to elevate the install as admin..

          Been using openvpn on windows for a very long time - have never seen such an issue to be honest.. .Don't have a huge sample of machines, etc. But can't say I have seen anything like this..

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 25.07.1 | Lab VMs 2.8, 25.07.1

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          • B Offline
            bazzacad
            last edited by

            Ya I know it's kind of a weird one...
            I have added the users to the local "Administrators" group to insure that wasn't an issue.

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            • johnpozJ Online
              johnpoz LAYER 8 Global Moderator
              last edited by

              Sure not related to your endpoint protection?

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 25.07.1 | Lab VMs 2.8, 25.07.1

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              • B Offline
                bazzacad
                last edited by

                That did cross my mind, but I ruled it out, since all the users have the same protraction, but only a few have the VPN connection issue. I'll disable it just to be sure.

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                • B Offline
                  bazzacad
                  last edited by

                  Grrrr, still no luck. I disabled Anti-virus, still didn't work. I installed from the stock installer, still didn't work.
                  I collected these screen shots of ipconfig of the TAP adapter when it works & when it doesn't.
                  Why would it Auto configure the IP address & why isn't it receiving the correct DNS server?

                  f57e560d-e910-4163-ad00-af029929edb8-image.png

                  41ff63cc-0421-4b43-b659-16f2a8badfe5-image.png

                  And here are the logs when it works & when it doesn't compared side-by-side.
                  c5d1d51e-85f4-4411-8e63-be68a0464547-image.png

                  And here are the full log files....
                  pfSense-UDP4-1194-pintar-config_good.txt
                  pfSense-UDP4-1194-pintar-config_bad.txt

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                  • jimpJ Offline
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    Check in the Services control panel on Windows and see the the OpenVPN services which are running are the same when it's in both states. Maybe something is killing its service.

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                    • johnpozJ Online
                      johnpoz LAYER 8 Global Moderator
                      last edited by

                      This seems to be related.. You could try the suggestions in there
                      https://community.openvpn.net/openvpn/ticket/665

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 25.07.1 | Lab VMs 2.8, 25.07.1

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                      • GertjanG Offline
                        Gertjan
                        last edited by Gertjan

                        Just a wild guess :
                        I had an issue very comparable with the PC of a fellow home worker.

                        Someone or something swapped the TAP driver out ....

                        It was one of the 2 (!) client apps installed for his private VPNxxxxx and VNbbbb access. These often use their own versions.

                        @bazzacad : check your Network card's list : how many TAP-virtual-NIC drivers are listed there ?
                        You named one of them to "tipping.lan", but not the other. Up to you to discover where the other came from. There is probably even a program running that 'repairs' it's settings and files after you installed the OpenVPN-client-from-pfSense.

                        edit : or even multiple OpenVPN instances running with their own TAP versions ...

                        edit2 : jimp said the same thing. Look and check also all the tasks at services.msc

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

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                        • S Offline
                          SteveITS Rebel Alliance @johnpoz
                          last edited by

                          @johnpoz said in Windows clients always have to reinstall the Client GUI:

                          An admin should be installing, or the user needs to be able to elevate the install as admin

                          In addition when running the OpenVPN GUI it needs to be run as admin so it can modify the routes in Windows. (I am a standard user on my PC). Could it still be running as an admin when launching from the install? It's been a long time since I installed...

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                          • johnpozJ Online
                            johnpoz LAYER 8 Global Moderator
                            last edited by

                            The current version has a service that will do the admin stuff.. So no the user doesn't have to be admin.

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 25.07.1 | Lab VMs 2.8, 25.07.1

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                            • B Offline
                              bazzacad
                              last edited by

                              This link: https://community.openvpn.net/openvpn/ticket/665 from @johnpoz look promising, so I'll try those solutions.
                              The users have full admin rights when installing & running the GUI.

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                              • B Offline
                                bazzacad
                                last edited by

                                OK, I'm pretty sure I've got it fixed now. Per the bug report link above, all I had to do was add dhcp-renew to the client config file.

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                                • johnpozJ Online
                                  johnpoz LAYER 8 Global Moderator
                                  last edited by

                                  Your posting of the log showing the route waiting for interface to come up was key in finding that info...

                                  So glad you got it sorted!

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 25.07.1 | Lab VMs 2.8, 25.07.1

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