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    Can't access NVR (public IP) when connected to access point!

    Scheduled Pinned Locked Moved Firewalling
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    • A
      Alphasteve
      last edited by

      Hi community,
      We have a minor issue with our pfSense setup. We use an app on our phones to access our security cameras and in that app we use our static IP provided by our ISP to connect to work when external. Accessing the cameras externally we have no issues at all. But accessing them while connected to our internal access point we get blocked. We can only connect if we change to the internal local address or if we deactivate the phone's wi-fi. So basically, cell phone connects when on LTE network but not Wi-Fi when at work!
      Just tested for fun remote desktop using the static IP from our ISP and it also blocks us but only internally, works when outside the network and no issues with internal addresses. So this eliminates our access point being blocked.

       What would be preventing this weird blockage?
      

      Our setup is;

      Modem (Static IP) - pfSense - Netgear switch - wired devices - access point (DHCP off) - wireless devices

      Thanks!

      GertjanG 1 Reply Last reply Reply Quote 0
      • V
        viragomann
        last edited by

        If you have forwarded the cam access by a NAT rule you may enable NAT reflection in the rule or globally in the System > Advanced settings and allow the access on the incoming interface.

        A 1 Reply Last reply Reply Quote 1
        • A
          Alphasteve
          last edited by

          Well that worked perfectly! Thank you!
          There aren't any big security risks doing it this way? This only affects the forwarded ports we added in NAT & Rules?

          1 Reply Last reply Reply Quote 0
          • A
            Alphasteve @viragomann
            last edited by

            @viragomann Well that worked perfectly! Thank you!
            There aren't any big security risks doing it this way? This only affects the forwarded ports we added in NAT & Rules?

            1 Reply Last reply Reply Quote 0
            • V
              viragomann
              last edited by

              As mentioned the access can be still controlled by firewall rules. You can allow here what you need.
              There is no more security risk than if the clients access from outside.

              1 Reply Last reply Reply Quote 1
              • GertjanG
                Gertjan @Alphasteve
                last edited by

                @Alphasteve said in Can't access NVR (public IP) when connected to access point!:

                We use an app on our phones

                Like, by any chance, IDMSS PLus ?

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                A 1 Reply Last reply Reply Quote 0
                • A
                  Alphasteve @Gertjan
                  last edited by

                  @Gertjan iVMS-4500 HD For Hickvision!

                  1 Reply Last reply Reply Quote 0
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