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    How to debug dropping OpenVPN connections

    Scheduled Pinned Locked Moved OpenVPN
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    • D
      discy @Gertjan
      last edited by discy

      @Gertjan Any suggestion for what would be appropriate? 11 floods the log.

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @discy
        last edited by

        @discy said in How to debug dropping OpenVPN connections:

        11 is floods the log.

        That's not a problem. That's where logs are for.
        Typically, very verbose is maintained up until you found out the what happens.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 1
        • D
          discy
          last edited by

          12:18:41 MONITOR: VPN is down
          12:18:57 MONITOR: VPN is available now

          Log.txt

          Can you make sense of it? 😕

          1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan
            last edited by

            You're using the OpenVPN client, right ?
            Connecting to what / who ?

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            1 Reply Last reply Reply Quote 0
            • D
              discy
              last edited by

              Yes client. To a consumer VPN service.

              GertjanG 1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan @discy
                last edited by Gertjan

                @discy said in How to debug dropping OpenVPN connections:

                To a consumer VPN service.

                That's a factor you can't control.

                You better check these two :

                c44a0647-825c-4eec-a6d5-3489d7ff24f3-image.png

                and hope for best.

                Commercial VPN's are not all equal these days. Many drive their services up to 1xy precent (more then 100). And guess what happens when you fall into that xy part ^^ ;)

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                D 1 Reply Last reply Reply Quote 0
                • D
                  discy @Gertjan
                  last edited by discy

                  Although I cannot control them.
                  Shouldn't the log provide information about what's actually happening to the connection?

                  1 Reply Last reply Reply Quote 0
                  • GertjanG
                    Gertjan
                    last edited by

                    Well, it says what happens : you see many tunnel errors (can not write to TUN ....) which means the underlying UDP (?) channel is 'broken'.
                    This could be :
                    Upstream traffic chapping (your ISP or above).
                    The end connection, your VPN supplier, didn't reply back,
                    Or even something in the middle that can't handle the load, so traffic start to drop,
                    etc.

                    Classic old school WAN connection works well ??
                    (anyway, change your VPN supplier and suddenly it start working well again .... so you know what actually happened )

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

                    D 1 Reply Last reply Reply Quote 0
                    • D
                      discy @Gertjan
                      last edited by discy

                      Thanks for helping me to understand what exactly are the errors in the log!

                      • Tried another VPN provider: same issue.
                      • WAN works very well
                      • TCP because I had issues with UDP

                      Probably something related to my setup (and/or both VPN providers). Will try to dig deeper.

                      1 Reply Last reply Reply Quote 0
                      • D
                        discy
                        last edited by discy

                        There are some spikes once in a while.
                        I was unable to find the root cause. You might be right in that it's caused by the provider itself.
                        To midigate I put the packet loss monitoring threshold at 50/90 and disabled latency monitoring.

                        If there is anything more to do/investigate, I'd be interested to know.

                        ab5ef44a-1fa5-4b5c-9bc1-474e93783842-image.png

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                        • D
                          discy
                          last edited by discy

                          This post is deleted!
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