Cannot login to ntopng.

victorhooi

I have the same issue on my SG-3100 with ntopNG - and the workaround from damien_vancouver works for me.

Any idea what the underlying issue is?

It seems like the set password form in pfSense for ntopNG is broken somehow?

uh2

I have the exact same issue on 2.4.4-RELEASE and workaround from damien_vancouver is the only thing that works for me.

leforban

Hi ! Thanks for the workaround unfortunately the password is changed back after a reboot. Does anybody have a more permanent solution ?

Thanks

[Edit]Nevermind, I uninstalled the package, reinstalled it and set up the password using Edge. Now I can login (even in chrome)[/Edit]

Jim Coogan

Also had to use damien_vancouver workaround. Thanks damien_vancouver

bluedog

This worked for me without having to use command line.
First - do not change PW from pfsense. Turn on ntopng , save and got to web page
Use default user/password: admin/admin. It should aks you to change from default password.
Once submitted should go to dashboard page.

If you already changed PW from FW, then uninstall (remember to unmark box to retain data and reinstall.

fbsd44

@damien_vancouver This solved the problem for me.
Thanks!

pufferfirewall

The solution from @damien_vancouver also worked for me. I had the same problem described in this thread. In PFSense GUI, under ntopng settings....clear all files, data, graphs. Unchecked the box at the top of the page for "retain data, files".

buggz

And it still continues today.
2.4.5-RELEASE-p1 (amd64)
built on Tue Jun 02 17:51:17 EDT 2020
FreeBSD 11.3-STABLE

The system is on the latest version.
Version information updated at Thu Aug 27 15:50:31 EDT 2020

I will try the @damien_vancouver workaround and report back...

buggz

the @damien_vancouver workaround works again, thanks!

slm

@bluedog said in Cannot login to ntopng.:

This worked for me without having to use command line.
First - do not change PW from pfsense. Turn on ntopng , save and got to web page
Use default user/password: admin/admin. It should aks you to change from default password.
Once submitted should go to dashboard page.
If you already changed PW from FW, then uninstall (remember to unmark box to retain data and reinstall.

One modification, when setting up ntopng on the setting page to get past that form set the password as "admin" which is the default for ntopng when you go to login to it for the 1st time.

pdwalker

@damien_vancouver's fix also worked for me.