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The firewall appears to be blocking outgoing text messages from my phone ...

Scheduled Pinned Locked Moved Firewalling
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  • J
    JKnott @lifespeed
    last edited by Mar 6, 2020, 11:49 AM

    @lifespeed

    I did a host lookup on the IP address my carrier uses and there was no associated host name.

    PfSense running on Qotom mini PC
    i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
    UniFi AC-Lite access point

    I haven't lost my mind. It's around here...somewhere...

    1 Reply Last reply Reply Quote 0
    • L
      lifespeed
      last edited by lifespeed Mar 22, 2020, 6:32 PM Mar 22, 2020, 6:32 PM

      Just a quick update, the final resolution for this ended up being to replace the Samsung 9plus with a Pixel 4XL. It has been working reliably for a week using wifi calling. Not every network problem is pfSense's fault.

      As an additional example of problem network clients, I use home automation software called Homeseer 3. The smartphone app can only access it from inside the network by IPv4 address, not from the WAN by domain and IPv6. But it can be accessed from the WAN by IPv4. It is not a problem with pfSense configuration either.

      While I have to keep my home automation software and hope they fix it, I can work around it. But the Samsung phone not receiving calls on wifi was impossible to work around. Sometimes you have to be willing to trash a problem client.

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      • N
        NineEyes
        last edited by Sep 11, 2020, 4:58 PM

        I swapped out a Fresh Tomato NAT box for an SG-3100 last weekend and now both my wife (Galaxy S4 on Verizon) and I (Galaxy S10 on Verizon) are having issues with SMS over Wifi. Although I have an IPv6 firewall rule (Pass/IPv6/Any) for the VLAN the phones connect to, the ISP does not yet support IPv6 so I wonder how the "disable IPv6" workaround I see here might work for me.

        I have a lot of experiments to run to try to resolve this issue for myself. I also have a second ISP that supports IPv6 so I can play with that too. In the mean time, I'm getting the wife a Pixel 4a to keep the peace. More later...

        L 1 Reply Last reply Sep 11, 2020, 5:17 PM Reply Quote 1
        • L
          lifespeed @NineEyes
          last edited by lifespeed Sep 11, 2020, 5:17 PM Sep 11, 2020, 5:17 PM

          @NineEyes Keep us posted if you find a solution. There have been many reports of problems with Samsung, but I'm not sure it has ever been tracked down to a specific issue, other than the availability of IPv6 makes it choke. For me, disabling IPv6 to workaround what a believe is a Samsung problem makes no sense.

          If it is a Samsung phone problem, then the solution is to ditch Samsung and keep using IPv6. Although I know getting rid of a new phone is painful.

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          • T
            tman222
            last edited by Sep 11, 2020, 5:24 PM

            @NineEyes - have you tried the suggestion here yet, i.e. changing the Firewall Optimization to conservative?

            https://forum.netgate.com/topic/155113/wifi-calling-issue

            A family member also has a Samsung Galaxy Android phone - this change seems to have resolved all issues (WiFi calling and SMS related) for us.

            Hope this helps.

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            • N
              NineEyes
              last edited by Sep 11, 2020, 5:56 PM

              @tman222 - Your link looks promising. Thank you! I will definitely try it and report back when I have some solid data.

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              • N
                NineEyes
                last edited by Oct 3, 2020, 11:40 PM

                After 22 days of solid SMS performance with my Galaxy S10, I'm ready to call changing "Firewall Optimization Options" to "Conservative" a roaring success. Thanks @tman222!

                I also like @MagneticMuffin 's explanation enough that I do not intend to research this further.

                Thanks all!

                G 1 Reply Last reply Oct 4, 2020, 2:57 AM Reply Quote 0
                • N
                  NineEyes
                  last edited by Oct 3, 2020, 11:42 PM

                  This post is deleted!
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                  • G
                    gweempose @NineEyes
                    last edited by Oct 4, 2020, 2:57 AM

                    @NineEyes

                    Wow! I started this thread over a year and a half ago, and it looks like we may finally have a definitive solution. Three of the four members of my family still use Samsung phones, so I'm excited to give this a shot.

                    Is there any downside to changing the firewall optimization to "Conservative"? What exactly does this setting do?

                    T 1 Reply Last reply Oct 4, 2020, 1:31 PM Reply Quote 0
                    • T
                      tman222 @gweempose
                      last edited by Oct 4, 2020, 1:31 PM

                      @gweempose said in The firewall appears to be blocking outgoing text messages from my phone ...:

                      @NineEyes

                      Wow! I started this thread over a year and a half ago, and it looks like we may finally have a definitive solution. Three of the four members of my family still use Samsung phones, so I'm excited to give this a shot.

                      Is there any downside to changing the firewall optimization to "Conservative"? What exactly does this setting do?

                      Hi @gweempose - please check out the link below for some more info - essentially the difference between the various optimization modes is how quickly the firewall expires entries in the state table (i.e. in conservative mode this would happen more slowly):

                      https://docs.netgate.com/pfsense/en/latest/config/advanced-firewall-nat.html#firewall-optimization-options

                      Hope this helps.

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                      • L
                        lifespeed
                        last edited by Oct 4, 2020, 7:35 PM

                        I am also able to confirm firewall optimization option set to conservative fixed the Samsung phone problem on my network as well.

                        Even though I have long since disposed of the only Samsung phone in our household as a workaround for this vexing problem, a relative has a Samsung phone. Previously it failed, now with the revised pfsense firewall configuration it works reliably.

                        I can't help but wonder if conservative is the more-appropriate default option for pfsense as installed.

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                        • G
                          gweempose
                          last edited by Oct 21, 2020, 2:42 PM

                          I have now been using the new "Coservative" firewall settings for over two weeks, and I can say with confidence that it 100% fixed the problem with my Samsung Galaxy S8+. No more issue with texts. No more issue with wi-fi calling. Everything works exactly as it should. 🙂

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                          • D
                            dasaqwer
                            last edited by dasaqwer Jan 26, 2022, 3:19 PM Jan 26, 2022, 3:19 PM

                            This post is deleted!
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