Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Service not running or connecting...

    Scheduled Pinned Locked Moved OpenVPN
    5 Posts 3 Posters 528 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • P
      profIT
      last edited by

      After setting up OpenVPN for the first time, it seems as if the service isn't running:

      ca1292b6-2aa7-4c87-b955-c6d8bc529ef2-image.png

      When trying to connect, I get the following logs as well:

      Tue Feb 16 14:04:02 2021 OpenVPN 2.4.9 x86_64-w64-mingw32 [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [AEAD] built on Apr 16 2020
      Tue Feb 16 14:04:02 2021 Windows version 6.2 (Windows 8 or greater) 64bit
      Tue Feb 16 14:04:02 2021 library versions: OpenSSL 1.1.1f  31 Mar 2020, LZO 2.10
      Tue Feb 16 14:04:07 2021 TCP/UDP: Preserving recently used remote address: [AF_INET]xxx.xxx.xxx.xxx:1194
      Tue Feb 16 14:04:07 2021 UDP link local (bound): [AF_INET][undef]:1194
      Tue Feb 16 14:04:07 2021 UDP link remote: [AF_INET]xxx.xxx.xxx.xxx:1194
      Tue Feb 16 14:05:07 2021 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
      Tue Feb 16 14:05:07 2021 TLS Error: TLS handshake failed
      Tue Feb 16 14:05:07 2021 SIGUSR1[soft,tls-error] received, process restarting
      

      Any direction would be much appreciated.

      V 1 Reply Last reply Reply Quote 0
      • V
        viragomann @profIT
        last edited by

        @profit
        Obviously the server is not reachable from the client.
        So check the path between. Do you control both, client and server? Is there a firewall in front of the server?
        Some more details will be needed.

        P 2 Replies Last reply Reply Quote 0
        • P
          profIT @viragomann
          last edited by

          @viragomann Yes I control both. All firewall rules are set up by the wizard. I don't have a single idea what could be wrong at this point

          1 Reply Last reply Reply Quote 0
          • P
            profIT @viragomann
            last edited by

            @viragomann 580e0dbc-4d1d-4584-9e46-a68ea00143d3-image.png

            It is off and won't turn on. No matter if I create a new server...

            GertjanG 1 Reply Last reply Reply Quote 0
            • GertjanG
              Gertjan @profIT
              last edited by Gertjan

              @profit

              As long as this

              ed41177d-9e73-42f7-b072-cd834e561321-image.png

              isn't running, its normal the OpenVPN client won't be able to connect.

              So, first things first :
              Start the OpenVPN Server "New_VPN" and look at the log :

              05ba0ecd-f85f-4f39-bc4b-2d25d67a3324-image.png

              if it stops executing, it should log the reason.

              @profit said in Service not running or connecting...:

              No matter if I create a new server...

              Somewhat normal, if you use the same 'wrong' settings.
              What settings ?

              These settings : https://www.youtube.com/watch?v=jQHqPq7ftz4 are known to work.

              No "help me" PM's please. Use the forum, the community will thank you.
              Edit : and where are the logs ??

              1 Reply Last reply Reply Quote 1
              • First post
                Last post
              Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.