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SG-1100 Can’t access Web UI but can access serial inteface

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  • C
    curtisj
    last edited by Feb 27, 2021, 2:22 AM

    I've inherited an SG-1100 device. I'm unable to connect to the WEB UI.

    I've connected it to a router on the WAN port and a PC on the LAN port.

    The router shows the SG-1100 has been assigned IP address 192.168.1.30.
    The PC shows that it was assigned IP address 192.168.1.195

    I am able to connect the serial interface fine.

    I've reset the device to factory defaults and it has the same behavior. I've restarted the PHP-FPM and it has the same behavior.

    I've rebooted with the WAN port disconnected and it has the same behavior.

    What else can I try?

    1 Reply Last reply Reply Quote 0
    • C
      curtisj
      last edited by Feb 27, 2021, 3:00 AM

      For some reason, after enabling SSH, I am able to connect to the Web UI. 🤷

      J 1 Reply Last reply Feb 27, 2021, 3:07 AM Reply Quote 0
      • J
        johnpoz LAYER 8 Global Moderator @curtisj
        last edited by johnpoz Feb 27, 2021, 3:08 AM Feb 27, 2021, 3:07 AM

        Only thing that comes to mind - is maybe they had disabled the antilock out rule.. This rule allows for access from the lan to the gui webport, and the ssh port.

        Its possible when you enable ssh, it re-enabled that rule..

        login-to-view

        But if your saying you reset it to default - that should of put back the antilock rule as well.. Where exactly where you trying to access the gui from? A lan device to the lan IP of pfsense? When pfsense only has 1 interface, it allows for gui access form "wan".. Once it has 2 interface, wan would be blocked to accessing the gui, etc.

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

        C 1 Reply Last reply Feb 27, 2021, 3:10 AM Reply Quote 0
        • C
          curtisj @johnpoz
          last edited by Feb 27, 2021, 3:10 AM

          @johnpoz Thanks!
          Wouldn't the factory reset have disabled anti-lockout rule?

          J 1 Reply Last reply Feb 27, 2021, 3:11 AM Reply Quote 0
          • J
            johnpoz LAYER 8 Global Moderator @curtisj
            last edited by Feb 27, 2021, 3:11 AM

            Yeah see my edit ;) yeah factory reset should of put that rule back... My only other question might be where you were coming from, etc. also see my edit ;)

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

            C 1 Reply Last reply Feb 27, 2021, 3:14 AM Reply Quote 0
            • C
              curtisj @johnpoz
              last edited by curtisj Feb 27, 2021, 3:15 AM Feb 27, 2021, 3:14 AM

              @johnpoz I tried accessing web UI from the LAN device to IP 192.168.1.1
              I also had tried from a device on the WAN accessing the router assigned IP of 192.168.1.30.

              Neither worked.

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