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    Firewall has gone erratic, respecting the rule one second, stopping the next

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    • D Offline
      Dicmo
      last edited by

      It is indeed a problem with the gateway going down. After the gateway goes down, the firewall ignores the rules that have the gateway that went down. Hence why it seemed to randomly start ignoring some rules.

      Here is the details with the gateway logs at the end. It seems that the problem is that I am getting high latency and high packet loss from the VPN connection. I guess I will have to go and ask in the VPN section. Thanks everybody for the help.

      gatewaysstatus.jpg

      The interface of this gateway is up:
      vpn_wan_interface.jpg

      And the VPN connection seems fine:
      openvpnclient.jpg

      But to get it to work again I have to restart the VPN connection. Here is what it is happening:
      warninglatency.jpg

      And then after some time:
      packetloss.jpg

      I will open a doubt in the VPN section. But ideally someone would indicate me how can I losen the gateway so it accepts high packet loss until I can fix the issue with the vpn. I would prefer to have a bad connection than not connection at all.

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      • D Offline
        Dicmo @SteveITS
        last edited by

        @teamits said in Firewall has gone erratic, respecting the rule one second, stopping the next:

        @dicmo said in Firewall has gone erratic, respecting the rule one second, stopping the next:

        Is it possible that the firewall rule using the VPN_WAN_GW gets ignored because the gateway is not available

        That was a complaint in IPv6 No Gateway after 2.5 upgrade and the Redmine report but that's specifically related to IPv6.

        Well, I can tell you it is happening in 2.5 with IPv4, that is for sure.

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        • D Offline
          dma_pf @Dicmo
          last edited by

          @dicmo said in Firewall has gone erratic, respecting the rule one second, stopping the next:

          How do I go about debugging what might be happening with this gateway? The logs of OpenVPN, the vpn client I am using, show nothing like that, only show the initial connection and nothing more, and the VPN status says it has been connected without issues. I would appreciate any advice on how to look for the issue.

          You can test this by disabling the Gateway Monitor in System/Routing/Gateways for the VPN Gateway. If the IP address that the monitor is using does not respond to the monitoring service then the gateway will be marked as down even if the connection is stable.

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          • D Offline
            Dicmo @dma_pf
            last edited by Dicmo

            @dma_pf said in Firewall has gone erratic, respecting the rule one second, stopping the next:

            @dicmo said in Firewall has gone erratic, respecting the rule one second, stopping the next:

            How do I go about debugging what might be happening with this gateway? The logs of OpenVPN, the vpn client I am using, show nothing like that, only show the initial connection and nothing more, and the VPN status says it has been connected without issues. I would appreciate any advice on how to look for the issue.

            You can test this by disabling the Gateway Monitor in System/Routing/Gateways for the VPN Gateway. If the IP address that the monitor is using does not respond to the monitoring service then the gateway will be marked as down even if the connection is stable.

            Ok, it seems that fixed the issue of the Gateway going down all the time. I guess now I should go to the VPN section and find out why I have 20%+ packet loss, because I am guessing that is not normal. I am hoping it is a problem with the monitoring and not with the VPN itself.

            Again, thanks everybody for helping someone who is starting. I never though this would turned to be so involved.

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            • C Offline
              cool1two @dma_pf
              last edited by

              @dma_pf
              Here to help the cause. Below is a network diagram and screenshots of my rules. There is nothing here that is exotic. Random comments and suggestions welcome :)

              Network:
              ded3e599-e454-47af-935b-b006ab5c3a2a-image.png
              FW Floating:
              4d95cfea-c2ab-4cf5-97d8-feabb13ffabf-image.png
              FW WAN:
              14588206-a608-415d-9879-9d559f04454a-image.png
              FW LAN:
              23e61813-f9b6-4768-8947-f96a150d6612-image.png
              FW IOT:
              4057fb89-f422-45eb-b81f-6c38e0312d0c-image.png
              FW NGT - Test Network:
              00c440ad-89a7-41a4-8cb9-1c76ab155c04-image.png
              FW NAT:
              5b49c709-bdab-4fe8-a8c2-8a83eddcf607-image.png

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              • johnpozJ Online
                johnpoz LAYER 8 Global Moderator @cool1two
                last edited by johnpoz

                @cool1two said in Firewall has gone erratic, respecting the rule one second, stopping the next:

                Random comments and suggestions welcome

                You rules allowing dns to XYZ "net" don't make a lot of sense. You should use XYZ "address" here.. For example the iot network... Pfsense has no control over A talking to B in the iot net.. So saying your allowing to iot net doesn't make sense, what you can allow is dns to pfsense iot address..

                edit: Also not really understanding the point of the multicast and and broadcast traffic rules on your floating.. Other than not logging it.. What for example is pfsense going to do with LLMNR multicast traffic? Or the SSDP stuff? Other than not wanting that logged in the default block rule - Not sure what your expecting those rules to do?

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                • D Offline
                  dma_pf @Dicmo
                  last edited by

                  @dicmo said in Firewall has gone erratic, respecting the rule one second, stopping the next:

                  Ok, it seems that fixed the issue of the Gateway going down all the time. I guess now I should go to the VPN section and find out why I have 20%+ packet loss, because I am guessing that is not normal. I am hoping it is a problem with the monitoring and not with the VPN itself.

                  I had a similar situation with a VPN provider. I got in touch with them and they suggested using the WAN IP address of their server as the monitor IP. That didn't work. They suggested using the IP address of their DNS servers. That didn't work either. Nonetheless running a continuous ping test through their VPN servers out to the internet to various servers all showed acceptable latency and packet loss. It was clearly an issue in ping responses times to their servers which was causing the issue, but it had nothing to do with the quality of their vpn services.

                  My "fix" was to create 2 other simultaneous connections to servers offered by my VPN provider. (Just duplicate the interfaces, gateways, NAT, firewall, etc. of the existing VPN but point them to different servers.). I disabled the gateway monitoring on each of the gateways and then bound the 3 interfaces as an interface group. You can then use the interface group for policy routing in your firewall rules. Since then, I've never seen a gateway marked as down, and if one of the VPN servers was to go down then traffic would still be able to get routed out the other 2 servers. I've never been in a position to where I've not been able to route traffic through the VPN provider.

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                  • C Offline
                    cool1two @johnpoz
                    last edited by

                    @johnpoz
                    Rules 1 and 2 in the VLAN in effect say, if you are using the VLAN gateway as your DNS provider then you can pass, otherwise you will be blocked.

                    This prevents IOT systems with pre-programmed DNS servers, such as Google Mini, from using an unauthorized DNS server.

                    As far as the IGMP floating rules. All of the switches participate in IGMP Snooping Query election for the network. Additionally, all of the switches are doing LLDP discovery. The Netgate PFsense router was blocking this traffic for all VLANs and for any device on those VLANs. This caused several issues, including all of the switches believing they had been elected as the IGMP Snooping Querier. With these rules in place all of the switches, including the UNIFI now agree on who is doing what.

                    .25 switch
                    31b56b18-468d-43c8-9898-b94cb17c6177-image.png

                    .26 switch
                    92457a73-06ae-40ad-bb24-ec334ef034c3-image.png

                    .27 switch
                    67d95ce9-da8e-4783-8750-419e20f601b0-image.png

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                    • C Offline
                      cool1two @johnpoz
                      last edited by

                      @johnpoz
                      I did take your advice and switch the VLAN rules to IOT and NGT address instead of Net. Thank you for the suggestion.

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                      • johnpozJ Online
                        johnpoz LAYER 8 Global Moderator @cool1two
                        last edited by johnpoz

                        I am quite sure I understand what the rules say and do ;)

                        IGMP doesn't pass the router.. So those are pointless - other than having them prevents them from being logged.

                        None of those floating rules make any sense at all - broadcast and multicast is not going to pass the router.. And pfsense sure isn't needing to actually see that traffic..

                        The Netgate PFsense router was blocking this traffic for all VLANs and for any device on those VLANs.

                        No it wasn't - can promise you that.. Pfsense is a L3 router, it doesn't care or do anything with traffic on the L2 its attached to - it couldn't even if it wanted to.

                        You seeing it block it to its interfaces, has zero to do with other devices on that L2 from seeing that traffic.

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 25.07 | Lab VMs 2.8, 25.07

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                        • C Offline
                          cool1two @johnpoz
                          last edited by

                          @johnpoz

                          I did take two actions based on your response. The first was to disable all of the floating rules. The second was to update the IGMP poller "IPs" in my switches to "IPs" in the subnet range for those VLAN. According the Netgear's documentation, these are not actually "IPs". They are simply used for the election process, and indeed I cannot ping them and they have no ARP entry. However, this did resolve the issue for the IPV4 floating rules. I still get warnings for the related IPV6 rules, but I do not use IPV6 so I do not worry.

                          Thank you for your feedback. It was very valuable.

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