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Minecraft Education | Unable to join multiplayer game

Firewalling
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  • P
    posix
    last edited by Mar 25, 2021, 5:12 PM

    Hello Netgate Forum,

    This is what I need some assistance.

    Problem Description:
    Unable to join multiplayer game in Minecraft Education Edition.
    When attempting to join it fails with "Unable to Join World"

    Hardware:
    SG-5100 2.4.5-SP1

    Troubleshooting:
    Checked and noticed that while it failed-
    Status->System Logs->Firewall->Normal View

    WAN	PUBLIC_IP:19132	WAN_IP:54784	UDP
    

    And read manual
    https://education.minecraft.net/wp-content/uploads/Minecraft-Education-Edition-Multiplayer-Guide.pdf
    Page 2

    Port 19132 TCP AND UDP (this carries Minecraft multiplayer traffic)
    

    I created the following NAT rule: Under Firewall->NAT->Port Forward

    Interface WAN
    Protocol TCP/UDP
    Destination WAN Address
    Destination port range: 19132 (Alias MincraftPort)
    Redirect IP 192.168.40.99 ->DHCP static address 
    Redirect Target Port 19132 (Alias MincraftPort)
    

    I am not longer seeing any blocked messages related to port 19132 or target IP.

    On Firewall->NAT->Outbound I have following configured

    Manual Outbound Nat Rule Generation.

    I also created an outbound rule

    Interface WAN
    Address Family IPv4
    Protocol TCP/UDP
    Source Network 192.168.40.99/32
    Address Interface Address
    Port or Range - Blank - Static Range checked
    

    Its on a VLAN with no pfblocker or any other application. Internet works without issue.

    Took a packet capture and as far as I can see low number of re-transmits I can see the TCP flow and TLS handshake. RakNet is the protocol used.

    This is for my childs AGP class and all my childs class mates can join. I have spent two days troubleshooting on my own. Any suggetions?

    D 1 Reply Last reply Mar 25, 2021, 5:45 PM Reply Quote 0
    • D
      DaddyGo @posix
      last edited by Mar 25, 2021, 5:45 PM

      @posix said in Minecraft Education | Unable to join multiplayer game:

      This is what I need some assistance.

      Hi,

      Have you checked the host computer FW too?
      (AV software FW or Win FW)

      It is not enough to configure the hardware firewall (pfSense NGFW) ๐Ÿ˜‰

      Cats bury it so they can't see it!
      (You know what I mean if you have a cat)

      P 2 Replies Last reply Mar 25, 2021, 6:13 PM Reply Quote 0
      • P
        posix @DaddyGo
        last edited by Mar 25, 2021, 6:13 PM

        This post is deleted!
        1 Reply Last reply Reply Quote 0
        • P
          posix @DaddyGo
          last edited by Mar 25, 2021, 6:15 PM

          @daddygo

          Thanks for the response. Yes! bitdefender firewall on the PC has and was disabled.

          UPDATE: others can join when my child hosts the multiplayer game/world but they still cannot join their classmates/teachers worlds/multiplayer game.

          But the same players/teacher can join each otherโ€™s without issue.

          D 1 Reply Last reply Mar 25, 2021, 6:22 PM Reply Quote 0
          • D
            DaddyGo @posix
            last edited by DaddyGo Mar 25, 2021, 6:23 PM Mar 25, 2021, 6:22 PM

            @posix said in Minecraft Education | Unable to join multiplayer game:

            others can join when my child hosts the multiplayer game/world

            It sounds like multiplayer is working (port 19132), ergo this is not a pfSense or host FW issue

            -does Minecraft Edu. use UPnP or other ports?

            Cats bury it so they can't see it!
            (You know what I mean if you have a cat)

            P 1 Reply Last reply Mar 25, 2021, 9:12 PM Reply Quote 0
            • B
              bigchimpin Banned
              last edited by Mar 25, 2021, 7:18 PM

              Welcome to hell, my friend. We are approaching our four year anniversary of this issue, join me in celebrating the eternal life of Feature #7727: https://redmine.pfsense.org/issues/7727

              https://forum.netgate.com/topic/153478/pfsense-multiple-pcs-open-nat-a-solution-and-a-grievance

              P 1 Reply Last reply Mar 25, 2021, 9:22 PM Reply Quote 0
              • U
                Uglybrian
                last edited by Mar 25, 2021, 9:03 PM

                Hello, by any chance are you using a Apple device with private addresses enabled in the Wi-Fi?

                P 1 Reply Last reply Mar 25, 2021, 9:18 PM Reply Quote 0
                • P
                  posix @DaddyGo
                  last edited by Mar 25, 2021, 9:12 PM

                  @daddygo no mention of UPNP.

                  D 1 Reply Last reply Mar 26, 2021, 10:47 AM Reply Quote 0
                  • P
                    posix @Uglybrian
                    last edited by posix Mar 25, 2021, 9:19 PM Mar 25, 2021, 9:18 PM

                    @uglybrian no itโ€™s windows 10 dell inspiron laptop it uses private subnet 192.168.40.x they all do. Wi-Fi is provided by unifi AP.

                    1 Reply Last reply Reply Quote 0
                    • P
                      posix @bigchimpin
                      last edited by Mar 25, 2021, 9:22 PM

                      @bigchimpin hey I remember seeing this bug!
                      Lol itโ€™s been hell last two days. Was considering shelling $799 to netgate support....

                      1 Reply Last reply Reply Quote 0
                      • D
                        DaddyGo @posix
                        last edited by Mar 26, 2021, 10:47 AM

                        @posix said in Minecraft Education | Unable to join multiplayer game:

                        no mention of UPNP.

                        as the colleague @bigchimpin mentions, we have already discussed it here:
                        (wait - wait and end up waiting) ๐Ÿ˜Š

                        https://forum.netgate.com/topic/153514/nat-issues-when-playing-games-on-two-computers/12?_=1599056109642

                        BTW:
                        so I asked about UPnP ๐Ÿ˜‰

                        Cats bury it so they can't see it!
                        (You know what I mean if you have a cat)

                        P 1 Reply Last reply Mar 27, 2021, 5:12 PM Reply Quote 0
                        • P
                          posix @DaddyGo
                          last edited by Mar 27, 2021, 5:12 PM

                          @daddygo

                          Ok thanks, so another update I was researching on UPnP and forgot to add the following configuration. (I did this for another gaming PC to get from strict NAT to moderate NAT and I did see better behavior).

                          Services -> UPnP & NAT-PMP (check)
                          Enable UPnP & NAT-PMP (check)
                          UPnP Port Mapping Allow UPnP Port Mapping (check)
                          External Interface WAN
                          Interface SPECIFIC VLAN interface
                          
                          

                          Then under

                          
                          UPnP Access Control Lists
                          allow 53-65535 192.168.40.99 53-65535
                          

                          Unfortunately still not able to join games. Looking at the packet capture I took using (Full) Level detail. I saw many retransmits in TCP. They would come in batches in the flow then everything would return to normal. I googled upnp wire shark capture and it seems all are UDP port 1900 and SSDP.

                          @bigchimpin @DaddyGo I want to thoroughly exhaust my options and go through the steps before calling it.I dont doubt your analysis. Mainly documentation. Perhaps might help others get a workaround in place as I did.

                          D 1 Reply Last reply Mar 28, 2021, 3:22 PM Reply Quote 0
                          • D
                            DaddyGo @posix
                            last edited by Mar 28, 2021, 3:22 PM

                            @posix said in Minecraft Education | Unable to join multiplayer game:

                            I want to thoroughly exhaust my options

                            This will not be resolved today, maybe tomorrow ๐Ÿ˜‰

                            Cats bury it so they can't see it!
                            (You know what I mean if you have a cat)

                            1 Reply Last reply Reply Quote 0
                            • P
                              posix
                              last edited by Mar 30, 2021, 8:32 PM

                              UPDATE:

                              My child confirmed today that they are able to join other players world.

                              I can confirm no change in configuration other the last update I provided on
                              making changes Services UPnP & NAT-PMP.

                              Will monitor some more.

                              D 1 Reply Last reply Mar 31, 2021, 10:13 AM Reply Quote 0
                              • D
                                DaddyGo @posix
                                last edited by Mar 31, 2021, 10:13 AM

                                @posix said in Minecraft Education | Unable to join multiplayer game:

                                making changes Services UPnP & NAT-PMP.

                                Which I would like to add, with things like UPnP & NAT-PMP be careful on your firewall.
                                Always run on a separate interface
                                (I see you have a VLAN for this purpose)

                                Cats bury it so they can't see it!
                                (You know what I mean if you have a cat)

                                1 Reply Last reply Reply Quote 0
                                • T
                                  tyluerdisy Banned
                                  last edited by May 12, 2021, 5:40 AM

                                  This post is deleted!
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                                  • dmp1ceD
                                    dmp1ce
                                    last edited by dmp1ce Oct 15, 2021, 2:35 PM Oct 15, 2021, 2:34 PM

                                    Did anyone try just port forwarding the recommended ports on the https://portforward.com/minecraft/ page? I'm going to give that a try because I don't really want to turn UPnP on.

                                    Some additional ports to forward would be 19133 and 25565 which I didn't see mentioned in this thread.

                                    dmp1ceD 1 Reply Last reply Oct 15, 2021, 10:49 PM Reply Quote 0
                                    • dmp1ceD
                                      dmp1ce @dmp1ce
                                      last edited by Oct 15, 2021, 10:49 PM

                                      Nevermind, I guess 19133 is for IPv6 and 25565 is for Java Edition. So, opening 19132 should do it for my setup, but I cannot join only host. Minecraft Education gets the wrong IP though.

                                      1 Reply Last reply Reply Quote 0
                                      • K
                                        kasatka Banned
                                        last edited by kasatka Apr 20, 2022, 7:45 AM Apr 20, 2022, 7:45 AM

                                        This post is deleted!
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                                        • G
                                          GeorgiaClark Banned
                                          last edited by May 25, 2022, 8:35 AM

                                          This post is deleted!
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