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    remote ftp ssl access failed

    Scheduled Pinned Locked Moved Firewalling
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    • johnpozJ
      johnpoz LAYER 8 Global Moderator @sasa1
      last edited by

      @sasa1 said in remote ftp ssl access failed:

      Errore: Errore GnuTLS -110: The TLS connection was non-properly terminated.

      What version of filezilla are you using? I am on 3.55.0 which is current.

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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      • S
        sasa1 @johnpoz
        last edited by sasa1

        @johnpoz the filezilla version is:
        3.54.1

        I have updated to version 3.55 but the result does not change

        thanks.

        johnpozJ 1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator @sasa1
          last edited by johnpoz

          @sasa1 I would update, and then turn on detailed logging..

          Right click in the log window area

          logview.jpg

          You might want to turn on debug as well

          debug.jpg

          Then your log will look like this

          Status:	Resolving address of test.rebex.net
          Status:	Connecting to 195.144.107.198:21...
          Status:	Connection established, waiting for welcome message...
          Trace:	CFtpControlSocket::OnReceive()
          Response:	220 Microsoft FTP Service
          Trace:	CFtpLogonOpData::ParseResponse() in state 1
          Trace:	CControlSocket::SendNextCommand()
          Trace:	CFtpLogonOpData::Send() in state 2
          Command:	AUTH TLS
          Trace:	CFtpControlSocket::OnReceive()
          Response:	234 AUTH command ok. Expecting TLS Negotiation.
          Trace:	CFtpLogonOpData::ParseResponse() in state 2
          Status:	Initializing TLS...
          Trace:	tls_layer_impl::client_handshake()
          Trace:	tls_layer_impl::continue_handshake()
          Trace:	TLS handshake: About to send CLIENT HELLO
          Trace:	TLS handshake: Sent CLIENT HELLO
          Trace:	tls_layer_impl::on_send()
          Trace:	tls_layer_impl::continue_handshake()
          Trace:	tls_layer_impl::on_read()
          Trace:	tls_layer_impl::continue_handshake()
          Trace:	tls_layer_impl::on_read()
          Trace:	tls_layer_impl::continue_handshake()
          Trace:	tls_layer_impl::on_read()
          Trace:	tls_layer_impl::continue_handshake()
          Trace:	tls_layer_impl::on_read()
          Trace:	tls_layer_impl::continue_handshake()
          Trace:	TLS handshake: Received SERVER HELLO
          Trace:	TLS handshake: Processed SERVER HELLO
          Trace:	TLS handshake: Received CERTIFICATE
          Trace:	TLS handshake: Processed CERTIFICATE
          Trace:	TLS handshake: Received CERTIFICATE STATUS
          Trace:	TLS handshake: Processed CERTIFICATE STATUS
          Trace:	TLS handshake: Received SERVER KEY EXCHANGE
          Trace:	TLS handshake: Processed SERVER KEY EXCHANGE
          Trace:	TLS handshake: Received SERVER HELLO DONE
          Trace:	TLS handshake: Processed SERVER HELLO DONE
          Trace:	TLS handshake: About to send CLIENT KEY EXCHANGE
          Trace:	TLS handshake: Sent CLIENT KEY EXCHANGE
          Trace:	TLS handshake: About to send FINISHED
          Trace:	TLS handshake: Sent FINISHED
          Trace:	tls_layer_impl::on_read()
          Trace:	tls_layer_impl::continue_handshake()
          Trace:	TLS handshake: Received FINISHED
          Trace:	TLS handshake: Processed FINISHED
          Trace:	TLS Handshake successful
          Trace:	Protocol: TLS1.2, Key exchange: ECDHE-SECP521R1-RSA-SHA1, Cipher: AES-256-CBC, MAC: SHA1
          Trace:	tls_layer_impl::verify_certificate()
          Status:	Verifying certificate...
          Trace:	CFtpControlSocket::SetAsyncRequestReply
          Status:	TLS connection established.
          Trace:	CControlSocket::SendNextCommand()
          Trace:	CFtpLogonOpData::Send() in state 6
          Command:	USER demo
          Trace:	CFtpControlSocket::OnReceive()
          Trace:	tls_layer_impl::on_read()
          Trace:	CFtpControlSocket::OnReceive()
          Response:	331 Password required for demo.
          Trace:	CFtpLogonOpData::ParseResponse() in state 6
          Trace:	CControlSocket::SendNextCommand()
          Trace:	CFtpLogonOpData::Send() in state 6
          Command:	PASS ********
          Trace:	tls_layer_impl::on_read()
          Trace:	CFtpControlSocket::OnReceive()
          Response:	230 User logged in.
          Trace:	CFtpLogonOpData::ParseResponse() in state 6
          Trace:	CControlSocket::SendNextCommand()
          Trace:	CFtpLogonOpData::Send() in state 10
          Command:	OPTS UTF8 ON
          Trace:	tls_layer_impl::on_read()
          Trace:	CFtpControlSocket::OnReceive()
          Response:	200 OPTS UTF8 command successful - UTF8 encoding now ON.
          Trace:	CFtpLogonOpData::ParseResponse() in state 10
          Trace:	CControlSocket::SendNextCommand()
          Trace:	CFtpLogonOpData::Send() in state 11
          Command:	PBSZ 0
          Trace:	tls_layer_impl::on_read()
          Trace:	CFtpControlSocket::OnReceive()
          Response:	200 PBSZ command successful.
          Trace:	CFtpLogonOpData::ParseResponse() in state 11
          Trace:	CControlSocket::SendNextCommand()
          Trace:	CFtpLogonOpData::Send() in state 12
          Command:	PROT P
          Trace:	tls_layer_impl::on_read()
          Trace:	CFtpControlSocket::OnReceive()
          Response:	200 PROT command successful.
          Trace:	CFtpLogonOpData::ParseResponse() in state 12
          Status:	Logged in
          Trace:	Measured latency of 128 ms
          Trace:	CFtpControlSocket::ResetOperation(0)
          Trace:	CControlSocket::ResetOperation(0)
          Trace:	CFtpLogonOpData::Reset(0) in state 15
          Trace:	CFileZillaEnginePrivate::ResetOperation(0)
          Trace:	CControlSocket::SendNextCommand()
          Trace:	CFtpListOpData::Send() in state 0
          Status:	Retrieving directory listing...
          Trace:	CFtpChangeDirOpData::Send() in state 0
          Trace:	CFtpChangeDirOpData::Send() in state 1
          Command:	PWD
          Trace:	tls_layer_impl::on_read()
          Trace:	CFtpControlSocket::OnReceive()
          Response:	257 "/" is current directory.
          Trace:	CFtpChangeDirOpData::ParseResponse() in state 1
          Trace:	CFtpControlSocket::ResetOperation(0)
          Trace:	CControlSocket::ResetOperation(0)
          Trace:	CFtpChangeDirOpData::Reset(0) in state 1
          Trace:	CFtpListOpData::SubcommandResult(0) in state 1
          Trace:	CControlSocket::SendNextCommand()
          Trace:	CFtpListOpData::Send() in state 2
          Trace:	CFtpRawTransferOpData::Send() in state 0
          Trace:	CFtpRawTransferOpData::Send() in state 1
          Command:	TYPE I
          Trace:	tls_layer_impl::on_read()
          Trace:	CFtpControlSocket::OnReceive()
          Response:	200 Type set to I.
          Trace:	CFtpRawTransferOpData::ParseResponse() in state 1
          Trace:	CControlSocket::SendNextCommand()
          Trace:	CFtpRawTransferOpData::Send() in state 2
          Command:	PASV
          Trace:	tls_layer_impl::on_read()
          Trace:	CFtpControlSocket::OnReceive()
          Response:	227 Entering Passive Mode (195,144,107,198,4,9).
          Trace:	CFtpRawTransferOpData::ParseResponse() in state 2
          Trace:	CControlSocket::SendNextCommand()
          Trace:	CFtpRawTransferOpData::Send() in state 4
          Trace:	Binding data connection source IP to control connection source IP 192.168.9.100
          Trace:	tls_layer_impl::client_handshake()
          Trace:	Trying to resume existing TLS session.
          Command:	LIST -a
          Trace:	tls_layer_impl::on_read()
          Trace:	CFtpControlSocket::OnReceive()
          Response:	150 Opening BINARY mode data connection.
          Trace:	CFtpRawTransferOpData::ParseResponse() in state 4
          Trace:	CControlSocket::SendNextCommand()
          Trace:	CFtpRawTransferOpData::Send() in state 5
          Trace:	tls_layer_impl::on_send()
          Trace:	tls_layer_impl::continue_handshake()
          Trace:	TLS handshake: About to send CLIENT HELLO
          Trace:	TLS handshake: Sent CLIENT HELLO
          Trace:	tls_layer_impl::on_read()
          Trace:	tls_layer_impl::continue_handshake()
          Trace:	TLS handshake: Received SERVER HELLO
          Trace:	TLS handshake: Processed SERVER HELLO
          Trace:	TLS handshake: Received FINISHED
          Trace:	TLS handshake: Processed FINISHED
          Trace:	TLS handshake: About to send FINISHED
          Trace:	TLS handshake: Sent FINISHED
          Trace:	TLS Handshake successful
          Trace:	TLS Session resumed
          Trace:	Protocol: TLS1.2, Key exchange: ECDHE-SECP521R1, Cipher: AES-256-CBC, MAC: SHA1
          Trace:	tls_layer_impl::verify_certificate()
          Trace:	CTransferSocket::OnConnect
          Trace:	CTransferSocket::OnReceive(), m_transferMode=0
          Trace:	tls_layer_impl::on_read()
          Trace:	CTransferSocket::OnReceive(), m_transferMode=0
          Trace:	CTransferSocket::TransferEnd(1)
          Trace:	tls_layer_impl::shutdown()
          Trace:	tls_layer_impl::continue_shutdown()
          Trace:	CFtpControlSocket::TransferEnd()
          Trace:	tls_layer_impl::on_read()
          Trace:	CFtpControlSocket::OnReceive()
          Response:	226 Transfer complete.
          Trace:	CFtpRawTransferOpData::ParseResponse() in state 7
          Trace:	CFtpControlSocket::ResetOperation(0)
          Trace:	CControlSocket::ResetOperation(0)
          Trace:	CFtpRawTransferOpData::Reset(0) in state 7
          Trace:	CFtpListOpData::SubcommandResult(0) in state 3
          Trace:	CFtpControlSocket::ResetOperation(0)
          Trace:	CControlSocket::ResetOperation(0)
          Trace:	CFtpListOpData::Reset(0) in state 3
          Status:	Directory listing of "/" successful
          Trace:	CFileZillaEnginePrivate::ResetOperation(0)
          

          Which will show us more info about the TLS exchange..

          You could also try clearing your cached certs? If your on windows that would be here "%APPDATA%\FileZilla"

          There is a trustedcerts.xml file.

          Once you have cleared the certs - you should see popup like I showed in my connections with details of the cert they are presenting you.

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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            sasa1 @johnpoz
            last edited by

            @johnpoz I deleted the trustedcerts.xml file, enabled verbose logging and debugging.
            I attach files with the errors received.
            Thanks.
            debug 4.txt

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator @sasa1
              last edited by johnpoz

              @sasa1

              Looks like you never got the hello back..

              Traccia:	tls_layer_impl::client_handshake()
              Traccia:	tls_layer_impl::continue_handshake()
              Traccia:	TLS handshake: About to send CLIENT HELLO
              Traccia:	TLS handshake: Sent CLIENT HELLO
              Traccia:	tls_layer_impl::on_send()
              Traccia:	tls_layer_impl::continue_handshake()
              Traccia:	tls_layer_impl::on_read()
              Traccia:	tls_layer_impl::continue_handshake()
              Traccia:	tls_layer_impl::on_read()
              Traccia:	tls_layer_impl::continue_handshake()
              Traccia:	tls_layer_impl::failure(-110)
              

              Maybe you could update your timeout? I believe it defaults to 60 seconds.. Maybe yours is lower, or you could say up it to 120 seconds? The way I read that is you never got the answer back from the client hello - server hello..

              For sanity shake you could sniff on pfsense wan when you try it.. You should be able to see what is sent and gotten back.. But yeah never going to get far if you never get the server hello back to work out the handshake..

              Are you doing any sort of vpn on pfsense, do you have multiple wan connections? Anything like that?

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                sasa1 @johnpoz
                last edited by sasa1

                @johnpoz I took the timed-out to 120 seconds but to no avail.
                yes there is an active vpn with openswan.

                I disabled the vpn but unfortunately the result does not change

                Thanks.

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                • johnpozJ
                  johnpoz LAYER 8 Global Moderator @sasa1
                  last edited by

                  Could you route your connection to this ftps server around that vpn..

                  If you capture your traffic and disable the ftp decode wireshark will do on it - you can then view the tls info.. So example here sniff via a connection... You can see my client hello and then the server hello..

                  wireshark.jpg

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                    sasa1 @johnpoz
                    last edited by

                    @johnpoz I disabled the vpn connection and removed the rules related to the vpn but unfortunately the problem remains the same.
                    Thanks.

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                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator @sasa1
                      last edited by

                      Well if they don't send you a server hello - then no you would not be able to connect.

                      A sniff will show you what pfsense sees on its wan in return.. There would be no reason pfsense would not send this traffic to your client if it actually got it..

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                        sasa1 @johnpoz
                        last edited by

                        @johnpoz do i have to use wireshark or can i use logs generated by pfsense?
                        thanks.

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                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator @sasa1
                          last edited by johnpoz

                          No you sniff with pfsense (diagnostic packet capture) - its just the log they show in that output even with full info set is going to be hard to read.. Just do the sniff and then download it and open it with wireshark.. Makes it much easier to view/read/understand, etc.

                          You can set it to only capture the IP of the ftps server.. 195.144.107.198 so its not all that big.. And has only the data your interested in vs all the other traffic that flowing.

                          You will have to tell wireshark not to decode it as ftp - which is what it will most likely auto do.. Then it would look like this..

                          ftp.jpg

                          What your interested in is the tls stuff - so telling wireshark not to decode as ftp will make it easier to see the tls stuff..

                          disable.jpg

                          The view the package capture ok depending on what specific your looking for - but for something like this download the capture and use your fav network analyzer.. Unless you think you could make heads or talls of this ;)

                          hardtofollow.jpg

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
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                            sasa1 @johnpoz
                            last edited by

                            This post is deleted!
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                              sasa1 @johnpoz
                              last edited by

                              @johnpoz said in remote ftp ssl access failed:

                              195.144.107.198

                              ftp tls.PNG

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                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator @sasa1
                                last edited by johnpoz

                                That is not the wan.. Do the packet capture on pfsense.. Just download it to view in wireshark..

                                And I showed you exactly how to disable the ftp decode wireshark is doing..

                                But even that can see 195.x sending you a FIN... Closing the session..

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                                  sasa1 @johnpoz
                                  last edited by

                                  @johnpoz I have installed wireshark on the server where I use Filezilla, from this server can I connect wireshark to control the pfsense WAN traffic or do I have to install wireshark on pfsense?
                                  Thanks.

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                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator @sasa1
                                    last edited by johnpoz

                                    Dude look at the picture I posted... You can do the packet capture right on pfsense... Then just download the pcap and open it with wireshark on any machine you want..

                                    see the post from above

                                    download.jpg

                                    in pfsense here

                                    packetcapture.jpg

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                                      sasa1 @johnpoz
                                      last edited by

                                      @johnpoz now I followed your instructions, in pfsense I captured the packages, I downloaded the file which I then opened in whireshark, I attach the result.
                                      Thanks.
                                      cap.PNG

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                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator @sasa1
                                        last edited by

                                        I don't see you sending client hello there, your sending fin,ack - means done with this conversation.

                                        yoursendingfin.jpg

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                                          sasa1 @johnpoz
                                          last edited by

                                          @johnpoz in Filezilla I try the ftp connection and the exchanged packets are the ones I sent you, I also tried from another PC and the result is the same.
                                          What can I try?
                                          thank you

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                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator @sasa1
                                            last edited by

                                            Well if your client is not sending hello, and just closing the connection.. That is on the client.

                                            Can you post up packet capture from your test machine.. This will only have your local IP and the servers IP in, so I can take a look and compare to mine.. As you saw in my sniff client hello is sent.. Your log shows sent, but its not what the sniff shows.

                                            You should be able to attach your sniff, or post it else where and let me know the link, etc.

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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