Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Simple Captive Portal Config not Loading Login Page

    Scheduled Pinned Locked Moved Captive Portal
    10 Posts 4 Posters 3.7k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ?
      A Former User
      last edited by

      I've had a captive portal working for a few years for guest access but it has suddenly broken.  My access points are using a second SSID on vlan 1003. I have a Guest interface set up at 192.168.4.1.  My LAN is at 192.168.2.1.  If I disable the captive portal, connections to my guest network are allowed internet access.  I believe the only change I've made since this last worked was to upgrade to 2.3, then the maintenance upgrades after that.

      I believe the issue lies with serving up the page or accessing port 8002.  The clients get IP addresses on the 192.168.4.x network.  Using the utility in pfSense I can ping Google and Yahoo from the Guest network as well so I don't believe it is a DNS issue.  When a guest connects, it appears the redirect works but the captive portal login page never loads.  Manually typing in the captive portal address  of 192.168.4.1:8002 doesn't load.  If I'm on the LAN network, I can manually enter 192.168.2.1:8002 and see the login page.  I do have firewall rules blocking the guest clients from access to the web gui, but specifically on ports 80 and 443.  I tried disabling these just in case with no luck.

      The only packages I have installed are mailreport, OpenVPN Client Export, and RRD Summary.

      I attached my current captive portal config and guest network firewall rules.  There's nothing set on any of the other tabs in the CP config.  Normally I severely limit the guest bandwidth and use a custom login page.  I actually deleted my old CP config and started over just in case.

      I appreciate any pointers.  Not sure where else to look.

      2016-06-04_10-57-49.jpg
      2016-06-04_10-57-49.jpg_thumb
      2016-06-04_11-03-10.jpg
      2016-06-04_11-03-10.jpg_thumb

      1 Reply Last reply Reply Quote 0
      • DerelictD
        Derelict LAYER 8 Netgate
        last edited by

        Yeah that looks like it should be working.  What did you upgrade from?

        Chattanooga, Tennessee, USA
        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
        Do Not Chat For Help! NO_WAN_EGRESS(TM)

        1 Reply Last reply Reply Quote 0
        • K
          kiartp
          last edited by

          I have the same problem after update to 2.3 the captive portal not redirect to login page.

          @matt_m:

          I've had a captive portal working for a few years for guest access but it has suddenly broken.  My access points are using a second SSID on vlan 1003. I have a Guest interface set up at 192.168.4.1.  My LAN is at 192.168.2.1.  If I disable the captive portal, connections to my guest network are allowed internet access.  I believe the only change I've made since this last worked was to upgrade to 2.3, then the maintenance upgrades after that.

          I believe the issue lies with serving up the page or accessing port 8002.  The clients get IP addresses on the 192.168.4.x network.  Using the utility in pfSense I can ping Google and Yahoo from the Guest network as well so I don't believe it is a DNS issue.  When a guest connects, it appears the redirect works but the captive portal login page never loads.  Manually typing in the captive portal address  of 192.168.4.1:8002 doesn't load.  If I'm on the LAN network, I can manually enter 192.168.2.1:8002 and see the login page.  I do have firewall rules blocking the guest clients from access to the web gui, but specifically on ports 80 and 443.  I tried disabling these just in case with no luck.

          1 Reply Last reply Reply Quote 0
          • ?
            A Former User
            last edited by

            I forget what the last version I had was before 2.3 but it wouldn't have been more than 1-2 releases old as I generally stay pretty current.  I am current right now.

            1 Reply Last reply Reply Quote 0
            • K
              kiartp
              last edited by

              Hi Matt

              For me, I'm updated from 2.2.6 to 2.3.1 then captive portal was failed.
              I try install a fresh 2.3.1 on other machine and re-config captive portal it working, but I still waiting for the solution :'( :'(

              1 Reply Last reply Reply Quote 0
              • DerelictD
                Derelict LAYER 8 Netgate
                last edited by

                No known issues here. Works fine. I guess the next thing to do would be a packet capture on the GUEST interface then attempt a CP load. Not sure what else to suggest.

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

                1 Reply Last reply Reply Quote 0
                • ?
                  A Former User
                  last edited by

                  Well call me dumb.    Didn't think about the fact that I recently replaced my old Apple Airport Extreme's with Ubiquiti AC Lites.    Even though I didn't configure any guest restrictions or the captive portal there, I had marked the guest WLAN as a guest network.  Somehow the two are trampling each other.  I reconfigured the guest WLAN as a normal WLAN in the Unifi controller and now everything is fine.  I think it was working when I installed the Ubiquiti gear and broke when I upgraded to 2.3, because I'm pretty sure I tested the guest network then.

                  My teenage daughter's friends will be happy to have internet again even if it is only 5x1  8)

                  1 Reply Last reply Reply Quote 0
                  • K
                    kiartp
                    last edited by

                    For Me, I just fixed by changing the DNS from 8.8.8.8 to ISP's DNS.

                    1 Reply Last reply Reply Quote 0
                    • GertjanG
                      Gertjan
                      last edited by

                      @Mr.Hitman:

                      For Me, I just fixed by changing the DNS from 8.8.8.8 to ISP's DNS.

                      Something (your ISP ?) is blocking Google's DNS ;)

                      No "help me" PM's please. Use the forum, the community will thank you.
                      Edit : and where are the logs ??

                      1 Reply Last reply Reply Quote 0
                      • DerelictD
                        Derelict LAYER 8 Netgate
                        last edited by

                        Or 8.8.8.8 not being passed by the captive portal config.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post
                        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.