Voucher is accept on Loginpage but it goes back to Loginpage



  • Hello guys,

    we have some trouble with our Captive Portal 2.2.4-RELEASE. We have a Landingpage where the user has to type the voucher for access. But after he or she got the ok from the CP for the vouchers it loops back to the landingpage again and they have to type the voucher again and again. There is no access to the internet. from 100 Users 5 wont work tried differrent vocuhers but none works for them.

    Oct 11 11:50:23 logportalauth[80535]: Zone: verdi - bghre&§skffch invalid: TYPO illegal character (h) found in bghre&§skffch !!
    Oct 11 11:50:23 logportalauth[80535]: Zone: verdi - FAILURE: bghre&§skffch, 0c:60:76:7f:0b:2a, 192.168.2.103
    Oct 11 11:53:30 logportalauth[68084]: Zone: verdi - CONCURRENT LOGIN - REUSING IP 192.168.2.103 WITH DIFFERENT MAC ADDRESS 74:81:14:78:49:9c: HGMJF5SGVKJCG, 74:81:14:78:49:9c, 192.168.2.103
    Oct 11 11:53:30 logportalauth[68084]: Zone: verdi - Voucher login good for 1440 min.: BGHRE63SKFFCH, 0c:60:76:7f:0b:2a, 192.168.2.103
    Oct 11 11:56:08 logportalauth[68084]: Zone: verdi - Voucher login good for 1437 min.: BGHRE63SKFFCH, 0c:60:76:7f:0b:2a, 192.168.2.103
    Oct 11 11:56:50 logportalauth[68084]: Zone: verdi - CONCURRENT LOGIN - REUSING IP 192.168.2.103 WITH DIFFERENT MAC ADDRESS 74:81:14:78:49:9c: HGMJF5SGVKJCG, 74:81:14:78:49:9c, 192.168.2.103
    Oct 11 11:56:50 logportalauth[68084]: Zone: verdi - Voucher login good for 1436 min.: BGHRE63SKFFCH, 0c:60:76:7f:0b:2a, 192.168.2.103
    Oct 11 12:01:48 logportalauth[68084]: Zone: verdi - CONCURRENT LOGIN - REUSING IP 192.168.2.103 WITH DIFFERENT MAC ADDRESS 74:81:14:78:49:9c: HGMJF5SGVKJCG, 74:81:14:78:49:9c, 192.168.2.103
    Oct 11 12:01:48 logportalauth[68084]: Zone: verdi - Voucher login good for 1431 min.: BGHRE63SKFFCH, 0c:60:76:7f:0b:2a, 192.168.2.103
    Oct 11 12:02:49 logportalauth[68084]: Zone: verdi - CONCURRENT LOGIN - REUSING IP 192.168.2.103 WITH DIFFERENT MAC ADDRESS 74:81:14:78:49:9c: HGMJF5SGVKJCG, 74:81:14:78:49:9c, 192.168.2.103
    Oct 11 12:02:49 logportalauth[68084]: Zone: verdi - Voucher login good for 1430 min.: BGHRE63SKFFCH, 0c:60:76:7f:0b:2a, 192.168.2.103

    this user example is the only one with concurrent login. They wont show in active vouchers BGHRE63SKFFCH 5 10/11/2016 11:53:30 1285 min 10/12/2016 11:53:30 but not in active users!

    Any help would be nice.

    Thanks alot in advance.



  • Hi,

    Without telling more about your setup ?
    Well …. euh ..... no.

    When a user logged in, check using this doc page : https://doc.pfsense.org/index.php/Captive_Portal_Troubleshooting and double check that you can find the user's IP and MAC in related tables.

    Is their a reason for the fact your are using an (very) old pfSense version ?? You shouldn't - and if you do, do not ask for help, people that know or knew 2.2.4 upgraded for very logic reasons. No one knows what issued 2.2.4 had back then ....


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