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    Cannot check for updates

    2.3.3 Development Snapshots
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    • A
      Andrew453
      last edited by

      Hi.  I've just updated to:

      2.3.3-DEVELOPMENT (amd64)
      built on Sat Jan 14 00:27:18 CST 2017

      and am getting the "Unable to check for updates" error on the main GUI status page and on the update page.

      When I check for package updates in System > Package Manager, instead of ticks I get exclamation marks which (when I hover over them) say "Package is configured but not installed".  The packages do appear to be installed though, and are running ok.

      I've tried the various fixes at https://forum.pfsense.org/index.php?topic=109690.0 such as

      pkg update -f
      pkg upgrade -f
      pfSense-upgrade -d
      checking the conf files are pointing at the right things etc

      but still no luck.  Does anyone have any suggestions please, or are there any known issues with this particular development snapshot please?

      Thanks

      Andrew

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      • A
        Andrew453
        last edited by

        .. I've now gone through each package in the package manager and clicked the reinstall button.  That has reinstalled each package, and I now have ticks rather than the exclamation marks.  Also getting the package information seems to work there (e.g. if I go into Available Packages).

        But the update for the main pfSense version on the main page and in the System > Update tab still isn't working.

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        • ?
          A Former User
          last edited by

          Does updating from the pfSense console work?

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          • A
            Andrew453
            last edited by

            The various update commands go through the motions (and no error is apparent), as does selecting the option from the SSH menu, but it doesn't resolve the problem with not being able to check for updates from the GUI.

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            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              Usually that means your system is missing some package record, like pfSense-base or a kernel package.

              Post the output of "pkg list" and we can look it over, or compare it with another similar box to see what's missing.

              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

              Need help fast? Netgate Global Support!

              Do not Chat/PM for help!

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              • A
                Andrew453
                last edited by

                Thanks jimp - much appreciated.

                pkg list just said unknown command (is that expected?)

                pkg info returns:

                GeoIP-1.6.9                    Find the country that any IP address or hostname originates from
                aggregate-1.6_1                Optimise a list of route prefixes to help make nice short filters
                barnyard2-1.13_1              Interpreter for Snort unified2 binary output files
                broccoli-1.97,1                Bro Client Communications Library
                ca_root_nss-3.28.1            Root certificate bundle from the Mozilla Project
                curl-7.52.1_1                  Non-interactive tool to get files from FTP, GOPHER, HTTP(S) servers
                daq-2.0.6_1                    Data Acquisition abstraction library for snort 2.9+
                expat-2.2.0_1                  XML 1.0 parser written in C
                fontconfig-2.12.1,1            XML-based font configuration API for X Windows
                freetype2-2.6.3                Free and portable TrueType font rendering engine
                gdbm-1.12                      GNU database manager
                gettext-runtime-0.19.8.1      GNU gettext runtime libraries and programs
                giflib-5.1.4                  Tools and library routines for working with GIF images
                glib-2.46.2                    Some useful routines of C programming (current stable version)
                graphviz-2.38.0_14            Graph Visualization Software from AT&T and Bell Labs
                grepcidr-2.0                  Filter IP addresses matching IPv4 CIDR/network specification
                igmpproxy-0.1_3,1              Multicast forwarding IGMP proxy
                indexinfo-0.2.6                Utility to regenerate the GNU info page index
                jbigkit-2.1_1                  Lossless compression for bi-level images such as scanned pages, faxes
                jpeg-turbo-1.5.1              SIMD-accelerated JPEG codec which replaces libjpeg
                json-c-0.12.1                  JSON (JavaScript Object Notation) implementation in C
                libdnet-1.12_1                Simple interface to low level networking routines
                libedit-3.1.20150325_2,1      Command line editor library
                libffi-3.2.1                  Foreign Function Interface
                libfontenc-1.1.3              The fontenc Library
                libgd-2.2.3_1,1                Graphics library for fast creation of images
                libiconv-1.14_9                Character set conversion library
                libltdl-2.4.6                  System independent dlopen wrapper
                libnghttp2-1.18.0              HTTP/2.0 C Library
                libpcap-1.8.1                  Ubiquitous network traffic capture library
                libsodium-1.0.11_1            Library to build higher-level cryptographic tools
                libxml2-2.9.4                  XML parser library for GNOME
                libzmq4-4.1.5                  ZeroMQ core library (Version 4)
                lighttpd-1.4.44                Secure, fast, compliant, and flexible Web Server
                luajit-2.0.4_1                Just-In-Time Compiler for Lua
                mkfontdir-1.0.7                Create an index of X font files in a directory
                mkfontscale-1.1.2              Creates an index of scalable font files for X
                mysql56-client-5.6.34          Multithreaded SQL database (client)
                ndpi-1.8.2016.07.13            NTOP-maintained superset of the popular OpenDPI library
                nmap-7.40                      Port scanning utility for large networks
                norm-1.5r6                    NACK-Oriented Reliable Multicast (NORM)
                ntopng-2.4.2016.10.14          Network monitoring tool with command line and web interfaces
                pcre-8.39                      Perl Compatible Regular Expressions library
                perl5-5.20.3_15                Practical Extraction and Report Language
                pfSense-base-2.3.3.a.20170114.0027 pfSense core files
                pfSense-pkg-Backup-0.4_2      pfSense package Backup
                pfSense-pkg-Cron-0.3.7        pfSense package Cron
                pfSense-pkg-RRD_Summary-1.3.2_2 pfSense package RRD_Summary
                pfSense-pkg-Shellcmd-1.0.2_2  pfSense package Shellcmd
                pfSense-pkg-System_Patches-1.1.5_1 pfSense package System_Patches
                pfSense-pkg-nmap-1.4.4_1      pfSense package nmap
                pfSense-pkg-ntopng-0.8.5      pfSense package ntopng
                pfSense-pkg-pfBlockerNG-2.1.1_5 pfSense package pfBlockerNG
                pfSense-pkg-snort-3.2.9.2_15  pfSense package snort
                pfSense-rc-2.3.3.a.20170114.0027 pfSense rc script
                pkg-1.9.4_1                    Package manager
                png-1.6.27                    Library for manipulating PNG images
                python27-2.7.13_1              Interpreted object-oriented programming language
                redis-3.2.6                    Persistent key-value database with built-in net interface
                rrdtool-1.6.0_1                Round Robin Database Tools
                snort-2.9.8.3                  Lightweight network intrusion detection system
                sqlite3-3.15.1_1              SQL database engine in a C library
                tiff-4.0.7_1                  Tools and library routines for working with TIFF images
                webfonts-0.30_13              TrueType core fonts for the Web
                webp-0.5.2                    Google WebP image format conversion tool
                whois-5.1.5_1                  Marco d'Itri whois client
                xproto-7.0.31                  X11 protocol headers

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  yeah "pkg info" was right, I was posting from my phone earlier so either it autocorrected on me or I mistyped it on the tiny screen :-)

                  Looks like you're missing several packages that should be there.

                  Try this:

                  pkg install pfSense pfSense-default-config pfSense-kernel-pfSense pfSense-repo pfSense-upgrade
                  

                  That is a assuming a full install with a standard kernel. If you're on NanoBSD or if you used a serial memstick you might have a different kernel.

                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                  Need help fast? Netgate Global Support!

                  Do not Chat/PM for help!

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                  • A
                    Andrew453
                    last edited by

                    Thank you - that sorted it.

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