Web GUI isn't accessible after upgrade

[qaiserajaz]

Hey guys,

Hope you all are good!

I've recently upgraded my Pfsense from 2.2.6 to 2.3.3 and noticed that I am not able to access my Web GUI. The login page shows up but when I put my credentials and hit login, it takes ages to load and ended up with an error "504 Gateway Time-out nginx". I did some quick search for troubleshooting this issue by restarting option 16) Restart PHP-FPM and 11) Restart webConfigurator but not luck.

I was not even able to login once after I upgraded to 2.3.3 and I don't have IPSec enabled or have this panel on the dashboard. Could anyone please help me out to fix this issue as I am not really expert in FreeBSD and not sure where to start looking to fix this issue.

Thanks

[qaiserajaz]

Is there no one who can help me out in this?

[w0w]

Did you try to reboot?

[qaiserajaz]

@w0w

Yes, I rebooted it twice, did everything that I could do, but couldn't make it work.

[regis_f]

Did you have a config backup of your system? I think the best solution is to make a clean instalation of pfsense…

[qaiserajaz]

@regis_f

Yes, I did have the backup and unfortunately, I had to revert back to the previous version 2.2.6 as the upgrade was a terrible experience for me. However, I didn't try with the fresh installation of 2.3.3 and restoring the backup config file into it. I will give it a try and let community know if it works fine.

[meruem]

im getting the same thing.. i did an upgrade on development branch last night. internet works, but i can not log into the webconfigurator

i power cycle the pfsense box

i load the login page

i enter credentials and hit login

browser spins, tried 2 browsers, spins for about 5 minutes or so then

<title>504 Gateway Time-out</title>

<center>

# 504 Gateway Time-out

</center>

* * *

<center>nginx</center>

i can never get the login page to load again, even on a different browser

have to power cycle

this is a repeating cycle.. i dont know what to do

*** Welcome to pfSense 2.3.4-DEVELOPMENT (amd64 full-install) on server ***

 WAN (wan)       -> igb0       -> v4/DHCP4: /23
                                  v6/6to4: ::/16
 LAN (lan)       -> igb1       -> v4: 192.168.1.1/24
 OPENVPN (opt1)  -> ovpns2     -> v4: 192.168.10.1/24
 OPT2 (opt2)     -> ovpns1     -> v4: 192.168.10.1/24

 0) Logout (SSH only)                  9) pfTop
 1) Assign Interfaces                 10) Filter Logs
 2) Set interface(s) IP address       11) Restart webConfigurator
 3) Reset webConfigurator password    12) PHP shell + pfSense tools
 4) Reset to factory defaults         13) Update from console
 5) Reboot system                     14) Disable Secure Shell (sshd)
 6) Halt system                       15) Restore recent configuration
 7) Ping host                         16) Restart PHP-FPM
 8) Shell

Enter an option:

[meruem]

Update:

i wouldnt recomend this but because it sounds like you'll lose everything, but I did option #4, (Reset to factory defaults), and then confirmed yes. The terminal stoped stdout and appeared frozen and then all of the sudden my spinning webconfigurator in my browser loaded. now im up and running , I lost nothing, all my config is still there. O_o . I even rebooted and im still good

[qaiserajaz]

@meruem:

Update:

i wouldnt recomend this but because it sounds like you'll lose everything, but I did option #4, (Reset to factory defaults), and then confirmed yes. The terminal stoped stdout and appeared frozen and then all of the sudden my spinning webconfigurator in my browser loaded. now im up and running , I lost nothing, all my config is still there. O_o . I even rebooted and im still good

I would give it a try and let you know whether it works fine for me or not. Well, I now have to install it on a spare machine and would do these experiments as I can't touch my Pfsense in our normal working hours. Glad to hear a response from you on this and thanks a million for your help :)