2.4.0-BETA shutdown=ok, reboot=fail



  • Hi,

    I have been running the latest Beta's on some new modern hardware (a Z270 board & i3-7100 CPU).

    Whenever the system goes to reboot, it shows the uptime and says rebooting now - but it never does. It requires a hard power off/on. The reboot command fails every time.

    The shutdown command from the GUI menu does always work however.

    Any ideas?



  • I had something similar on different hardware back when I first set up 2.2, it was fixed by a bios update.



  • @spazicus:

    Hi,

    I have been running the latest Beta's on some new modern hardware (a Z270 board & i3-7100 CPU).

    Whenever the system goes to reboot, it shows the uptime and says rebooting now - but it never does. It requires a hard power off/on. The reboot command fails every time.

    The shutdown command from the GUI menu does always work however.

    Any ideas?

    Same issue for me on an i5-7200U.  I believe there is a problem in the way FreeBSD 11.0 handles the ACPI tables for the Kaby Lake chips.  This is fixed in 11.1 - once 2.4.1 is released we should be all set.  For now I am rebooting the box with 'shutdown -r now' which won't hang the machine on the uptime.  This doesn't appear to be an issue on FreeBSD 10.x / pfSense 2.3.x.



  • Thanks for the info  ;)



  • I'm having the same issue here - thanks for the tip re: Kaby Lake; I was ready to order a new mobo, but will instead work around the issue until 2.4.1 gets released.

    Marcello Marques
    Guarujá - SP - Brazil



  • It would be handy if the pfSense updater could issue the command 'shutdown -r now' instead of whatever it is using now.

    Then it would reboot correctly after installing updates with Kaby Lake.



  • I just posted a feature to include an alternative shutdown in the "buglist"

    'shutdown -r now' does indeed work, but I mainly reboot it when I update packages, so must physically reboot it anyway.



  • I have the same problem "Whenever the system goes to reboot, it shows the uptime and says rebooting now - but it never does"

    Gigabyte GA-H170N-WIFI
    Intel(R) Core(TM) i3-6100T,
    pfSense 2.4.0.r.20170910.2058



  • I should mention that I think this is actually a Kabylake PCH issue (200 series chipsets or "Union Point") I have a Skylake CPU in a B250 board and it still has this issue. Not sure if this is an issue with Kabylake CPUs on 100 series chipsets (Sunrise Point)



  • Now FIXED.

    2.4.1-DEVELOPMENT (amd64)
    built on Tue Sep 19 09:30:30 CDT 2017
    FreeBSD 11.1-RELEASE-p1

    [2.4.1-DEVELOPMENT][spazicus@pfsense.home]/root: uname -mrs
    FreeBSD 11.1-RELEASE-p1 amd64

    https://snapshots.pfsense.org/amd64/pfSense_master/installer/

    ;D



  • GM….

    Assuming you are suggesting updating to 2.4-1 Development...I gave it a shot...No dice...

    -Dell Optiplex 990 Tower 8gb Ram/2TB HD(I know Super excessive...too lazy to swap it out), 1 Intel EGPCI NIC 1 TP-Link Gb Pci Link...Worked fine with 2.34...

    Just a fyi...and thanks for the info. It was appreciated.  8)

    ![Picture 1.jpg](/public/imported_attachments/1/Picture 1.jpg)
    ![Picture 1.jpg_thumb](/public/imported_attachments/1/Picture 1.jpg_thumb)



  • Duh…Misread your note...

    I was up to date with all the revisions...Still no change...

    Thanks again



  • New 2.41 dev snapshot install dated 29-Sep-2017 on an APU2C4.  Same thing.  Reboot doesn't work.


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