User won't show up in Status -> Captive Portal



  • Captive portal runs just simple disclaimer message with Proceed button (that means no authentication).
    A user has problem:

    • he can seen CP page
    • after pressing Proceed, requested HTTP (not HTTPS) page won't load up (timeout) => he cannot browse internet
    • other users have no problem
    • captive portal has no MAC filtering configured

    According to /var/log/portalauth.log he has been accepted many times during the day:
    Oct 18 13:41:50 gw logportalauth[75440]: Zone: BUILD_F3 - ACCEPT: unauthenticated, 21:41:ad:ac:4f:11, 192.168.34.19
    But his MAC address is not shown in Status -> Captive Portal under BUILD_F3.

    How is that possible?

    pfSense 2.3.4-RELEASE-p1



  • Hi, mdes

    If, as you wrote, other users have no problem, I think that the problem comes from that user's equipment, and not from your configuration.  :D



  • @mdes:

    Oct 18 13:41:50 gw logportalauth[75440]: Zone: BUILD_F3 - ACCEPT: unauthenticated, 21:41:ad:ac:4f:11, 192.168.34.19

    Good news.
    YOU are the chief of your firewall.
    I you have any doubt, ask the firewall yourself directly.
    "Skip the GUI - list what is in the firewall" : https://doc.pfsense.org/index.php/Captive_Portal_Troubleshooting
    Check the tables :the IP and MAC are listed ? (thus : they pass…)


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