Watchguard Firebox M400/M500

stephenw10

I'll just point out that selling that with pfSense pre-installed is against the license restrictions. Whoever sold that to you has broken the terms.

I would also recommend re-installing anyway it since you have no idea what might have been modified. You can't be sure it's still secure.

It looks like is has been flashed with one of the modified BIOSes since we can see that Speedstep is active. That also means powerd is enabled which isn't part of the default install.
Depending on which BIOS was used that fans may already be set slower or you can enter the BIOS setup and set them.

You need to use the 64bit version of WGXepc so WGXepc64. pfSense is 64bit only since 2.4.

You need to set the permissions but chmod 0755 should be sufficient for that.

Try running it without a switch. it should report the hardware type and program version.

[2.7.0-DEVELOPMENT][admin@m400-2.stevew.lan]/root: ls -ls WGX*
28 -rwxr-xr-x  1 root  wheel  27393 Nov 22  2020 WGXepc64
[2.7.0-DEVELOPMENT][admin@m400-2.stevew.lan]/root: ./WGXepc64
Found Firebox M400/500
WGXepc Version 1.6_1 22/11/2020 stephenw10
WGXepc can accept two arguments:
 -f (CPU fan) will return the current and minimum fan speed or if followed
    by a number in hex, 00-FF, will set it.
 -f2 (System fan) will return the current and minimum fan speed or if followed
    by a number in hex, 00-FF, will set it.
 -l (led) will set the arm/disarm led state to the second argument:
    red, green, red_flash, green_flash, red_flash_fast, green_flash_fast, off
 -b (backlight) will set the lcd backlight to the second argument:
    on or off. Do not use with LCD driver.
 -t (temperature) shows the current CPU temperature reported by the
    SuperIO chip. X-e box only.
Not all functions are supported by all models

Steve

aasimenator

@stephenw10

Thank you for that, I was able to run WGXepc64 in the /root folder
originally I had it in /conf folder based on the site hexhound information

I install a fresh version of pfsense on the device and configure it. I didn't know that it's not allowed to be sold, there are lots of these things being sold on eBay pre-installed with pfsense.

Can you help me understand the Hex number 00-FF that I need to set, can it be queried to get the current running hex number or rpm of the fan?

stephenw10

Yes, it is showing 0xa as the current speed there. Which is odd because that implies 0x0a which is lower than 0x8c, by a lot!

I am running:

[2.7.0-DEVELOPMENT][admin@m400-2.stevew.lan]/root: ./WGXepc64 -f
Found Firebox M400/500
Current fanspeed is 22, minimum fanspeed is 1e

Steve

aasimenator

@stephenw10

The below value was something i was playing around with and not something that it came with

after taking both screenshots above I change the Smart Fan Configuration to auto
now when I run ./WGXepc64 -f it is showing

stephenw10

Actually my last values were with my modified BIOS. Since you can access it you must have the Xanthos BIOS.

On an unmodified box I have used:

[2.7.0-DEVELOPMENT][admin@m400-2.stevew.lan]/root: ./WGXepc64 -f 16
Found Firebox M400/500
Minimum fanspeed set to 16 at 45°C or less

Steve

mithermo1

Can anyone offer some guidance on creating a freedos boot device as the images I've seen posted and linked to this thread I'm unable to create a bootable cf card with freedos on. The m400 just doesnt seem to want to boot freedos. Using the same cf card with pfsense image on it booted no problem and I was able to use that to install pfsense onto an ssd attached.

jutg987654321

@mithermo1 I had the same problems. The only combo I could get working was with the provided freedos image from this thread and the STOCK CF CARD that came with the watch guard.

I had multiple other brands/sizes of CF cards and none would boot on the M400 - but the stock card that was in it would (same image same write method same size card etc...)

Check out my post from awhile back in this thread it shows all the combos I tried to boot from.

Makes no sense why it did what it did - but I tested and retested (and verified all images worked on other hardware). I also ended up connecting VGA output straight to the motherboard at some point - that helped a bunch with troubleshooting.

MH 0

@mithermo1 I can't say specifically for the M400/M500 but I have had a similar issue with a M570, only pfsense would output to the console enabling me to do an install.

My way around this was to install my non-pfsense OS on another machine and config the bootloader to enable serial/tty0 output as well as screen/console output, I then moved the SSD from that machine into the M570 and was able to review the output screens, complete the install and modify IP addresses using the console.

I've had VMware ESXi v7 and ProxMox running on the M570 thanks to this method.

mithermo1

@jutg987654321 said in Watchguard Firebox M400/M500:

@mithermo1 I had the same problems. The only combo I could get working was with the provided freedos image from this thread and the STOCK CF CARD that came with the watch guard.

Looks like this was the same issue I had. Used the stock 4GB card that came with it, freedos booted and bios flashed. Thank you.

mithermo1

Is there a setting in the bios that will restore power to the M400 after a power outage? Unless it natively will do this (I am yet to just yank the power from it)

stephenw10

It comes up at the last power state in the default BIOS.

mithermo1

@stephenw10 Many thanks.

seacombe2379

After been sat on the sidelines and reading through this I'm swaying towards getting a m400, hopefully soon in my village I will have full fttp so 1gb up/down, but before I do is it worth it still today as the this thread has been around a while.

I have a pfsense build on a older gaming pc ( i7 3770k 32gd ram 256gb ssd) but it's in a tower case on top of my x3650 m3 which is impractical and power hungry.

Had pfsense running on a VM but the post time of a server to a bare metal machine is night and day in a family household.

Not shy in tinkering and messing with stuff spent a week trying to get pfsense to run on a meru wireless controller for lols only to find out its 32bit CPU and definitely not worth it .

Any advice or suggestions would be great and thanks in advance

stephenw10

It will pass 1Gbps easily enough if that's what you mean. You can replace the CPU with a variety of other 4th gen models for more throughput or less power consumption.

Steve

seacombe2379

@stephenw10

Hi Steve, thanks for your input much appreciated, is there any difference between the one with a screen on it or the one with the 2 sfp's?

Cheers Oliver

stephenw10

The m400/m500 has no LCD and has two 1G SFP ports. There are many other firebox models of varying age, you'll have to be more specific.

seacombe2379

Sorry should of been a bit more specific one has model number KL5AE8 which is the M400 afaik but then i seen NC2AE8 badged as a M400 aswell unless its an error in the listing?

stephenw10

NC2AE8 is the XTM5 which is much older device. It uses a Core2duo CPU for example.
The M400 is better in just about every way. Except maybe the lack of an LCD. And whether you consider a UEFI BIOS an advantage!

Steve

seacombe2379

@stephenw10 uefi bios has cause nothing but bother in my eyes where stuff would normally just boot you now have to dick around and change stupid settings just to get it boot from a usb

I'm trying to get a good deal on the M400 atm

What's the difference between the M400 to the M500?

Cheers Ollie

stephenw10

@seacombe2379 said in Watchguard Firebox M400/M500:

What's the difference between the M400 to the M500?

Different CPU. Double the RAM. Check the hardware guide.

Both of which you could swap in anyway.

Steve