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    Traffic shaping wizard not working

    Scheduled Pinned Locked Moved Traffic Shaping
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    • C
      clifford64
      last edited by

      I have PFSense 2.4.3 x64 running in a VM on a server running ESXi 6.0. I just recently updated PFSense through the gui to 2.4.3. I had a traffic shaper policy applied via the traffic shaper wizard. I removed it because I wanted to make some adjustments, however I could not run the wizard once I removed the shaper. I kept getting this error "This firewall does not have any LAN-type interfaces assigned that are capable of using ALTQ traffic shaping." And "The specified number of connections is greater than the number of ALTQ-capable assigned interfaces!" I am not sure what ALTQ is and I haven't used it. I have been using HFSC. But I cannot continue with the wizard because it keeps giving me this error. I did not have any problems before this. Has anyone run into this problem before or have any suggestions for me?

      I have tried restarting the main esxi host as well as the VM and neither has worked.

      I have 1 WAN interface and 3 LAN interfaces that are VLANS.

      I also have intel E1000 emulated NICs which are supposed to support ALTQ shaping.

      Thanks

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      • C
        clifford64
        last edited by

        I also switched to VMXNET3 adapters and it still gives me an error of no adapters found that could support ALTQ shaping.

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        • 0
          0t73r
          last edited by

          I am using esxi 6, no problem with the wizard, although I upgraded it to 2.4.3-RELEASE, not fresh install. Can you show the interface assignment?

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          • C
            clifford64
            last edited by

            I will get a capture of the interface assignments. I originally clean installed it with 2.4.2 and then applied a shaping policy through the wizard. I upgraded to 2.4.3 and then removed the policy to adjust it. When I went back to apply a policy through the wizard, that is the error I get.

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            • C
              clifford64
              last edited by

              Attached is the interfaces section

              interfaces.png
              interfaces.png_thumb

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              • 0
                0t73r
                last edited by

                Quite different from my setup it seem, I am using VMware networking to manage my VLAN thus all my ethernet interface have MAC addresses on the interface assignments of pfsense. I am not sure exactly why yours is not working maybe because no MAC address on your interface?

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                • C
                  clifford64
                  last edited by

                  It should still work though because the actual interfaces being USD have MAC Addresses. The VMX0 and VMX1 should have Mac addresses. Anything sent to any of my VLANs that are destined to the router will always use the destination MAC of VMX1, but to specify the VLAN, it uses the 802.1Q standard and applies a frame VLAN tag to separate the traffic and have it be on a separate network.

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                  • GrimsonG
                    Grimson Banned
                    last edited by

                    Go to Firewall -> Traffic Shaper and make sure all shapers are removed. Did you define a gateway on your LAN interfaces, if yes pfSense will treat them as WAN interfaces and the wizard will not accept them as a LAN.

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                    • C
                      clifford64
                      last edited by

                      I went to firewall -> traffic shaping and clicked "remove shaper" but this did not fix the problem. I also went to every interface and clicked "disable shaper" but it still didn't work. I also do not have any upstream gateways assigned to any interface and my WAN interface is using DHCP.

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                      • GrimsonG
                        Grimson Banned
                        last edited by

                        @clifford64:

                        I also went to every interface and clicked "disable shaper" but it still didn't work.

                        You need to remove/delete them, not disable them.

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                        • C
                          clifford64
                          last edited by

                          There doesn't seem to be a remove option when looking at them. Attached is what I see. The interfaces are all the same so I only posted one.

                          ![pfsense_traffic shapping interface.PNG](/public/imported_attachments/1/pfsense_traffic shapping interface.PNG)
                          ![pfsense_traffic shapping interface.PNG_thumb](/public/imported_attachments/1/pfsense_traffic shapping interface.PNG_thumb)
                          ![pfsense_traffic shapping.PNG](/public/imported_attachments/1/pfsense_traffic shapping.PNG)
                          ![pfsense_traffic shapping.PNG_thumb](/public/imported_attachments/1/pfsense_traffic shapping.PNG_thumb)

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                          • 0
                            0t73r
                            last edited by

                            @clifford64:

                            Attached is the interfaces section

                            Can you try to assign the unused interface too and retry the wizard.

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                            • C
                              clifford64
                              last edited by

                              Like assign the VMX1 interface to a network? Or something else?

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                              • 0
                                0t73r
                                last edited by

                                Just use the green button +add, see what happens.

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                                • C
                                  clifford64
                                  last edited by

                                  @0t73r:

                                  Just use the green button +add, see what happens.

                                  I added VMX1 by clicking the "add+" button in my interfaces, and now it is a new interface on opt4. Running the traffic shaping wizard still doesn't work. I tried changing it to 1 lan and wan and it still didn't work.

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                                  • P
                                    phming
                                    last edited by

                                    I am having exactly the same problem with a physical machine on 2.4.3.
                                    I needed to disable traffic shaping because of a configuration change.
                                    I removed the <ezshaper>section of the configuration backup and restored the configuration, to no avail sadly.</ezshaper>

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                                    • C
                                      clifford64
                                      last edited by

                                      Bump, anyone got any ideas? Is the next preview build stable enough? This is currently a home environment.

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                                      • P
                                        phming
                                        last edited by

                                        @clifford64:

                                        Bump, anyone got any ideas? Is the next preview build stable enough? This is currently a home environment.

                                        When I was using 2.3.x, the development branch was fairly stable. I am using the stable branch now though.
                                        Currently, there is no indication that this is officially a bug @ https://redmine.pfsense.org/projects/pfsense/roadmap. So I doubt it would make any difference to use the development branch.
                                        However, I think the error occurs because the traffic shaper did not get deleted correctly in both our cases.
                                        I think we both would have to set up everything from scratch, because trying to delete a traffic shaper actually seems to cause one not to be able to set up a new one…
                                        Too bad I don't have time to test this at the moment.

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                                        • C
                                          clifford64
                                          last edited by

                                          @phming:

                                          @clifford64:

                                          Bump, anyone got any ideas? Is the next preview build stable enough? This is currently a home environment.

                                          When I was using 2.3.x, the development branch was fairly stable. I am using the stable branch now though.
                                          Currently, there is no indication that this is officially a bug @ https://redmine.pfsense.org/projects/pfsense/roadmap. So I doubt it would make any difference to use the development branch.
                                          However, I think the error occurs because the traffic shaper did not get deleted correctly in both our cases.
                                          I think we both would have to set up everything from scratch, because trying to delete a traffic shaper actually seems to cause one not to be able to set up a new one…
                                          Too bad I don't have time to test this at the moment.

                                          Do you have any documentation on where I might find the commands to configure and delete traffic shapers?

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                                          • P
                                            phming
                                            last edited by

                                            @clifford64:

                                            @phming:

                                            @clifford64:

                                            Bump, anyone got any ideas? Is the next preview build stable enough? This is currently a home environment.

                                            When I was using 2.3.x, the development branch was fairly stable. I am using the stable branch now though.
                                            Currently, there is no indication that this is officially a bug @ https://redmine.pfsense.org/projects/pfsense/roadmap. So I doubt it would make any difference to use the development branch.
                                            However, I think the error occurs because the traffic shaper did not get deleted correctly in both our cases.
                                            I think we both would have to set up everything from scratch, because trying to delete a traffic shaper actually seems to cause one not to be able to set up a new one…
                                            Too bad I don't have time to test this at the moment.

                                            Do you have any documentation on where I might find the commands to configure and delete traffic shapers?

                                            That, or any relevant configuration files is what I've been searching for the last few days. I'm afraid I have no answer to this (yet).
                                            Of course it would be nice if a developer could provide some insights on this.

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