Navigation

    Netgate Discussion Forum
    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search

    Captive Portal, please help, blank page

    Captive Portal
    2
    2
    1058
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M
      MrNoisy last edited by

      Hello

      I have inherited a pfSense system and need some help getting the guest network running

      We have the Captive Portal enabled and running on the Guest Wifi (has its own interface)

      I can connect to the Guest Wifi, I get an IP, I can ping the pfsense box ip on the guest wifi side

      I can log in to the pfsense box if I types its guest ip in

      But, if I try to go to ip:8002 I get a blank white page with no logon options

      If I try to go to a web address I get page cannot be displayed

      I cant ping 8.8.8.8

      DNS forwarder is enabled

      Any help is much appreciated

      Thanks

      1 Reply Last reply Reply Quote 0
      • Gertjan
        Gertjan last edited by

        @MrNoisy:

        I have inherited a pfSense system and need some help getting the guest network running

        Make a config backup first (takes 30 sec).
        Re install …. (takes several minutes).
        Eventually : import config (but : this means that you import all these settings "that you don't know about")

        @MrNoisy:

        We have the Captive Portal enabled and running on the Guest Wifi (has its own interface)
        I can connect to the Guest Wifi, I get an IP, I can ping the pfsense box ip on the guest wifi side

        @MrNoisy:

        I can log in to the pfsense box if I types its guest ip in

        Well .. normal on a no trusted network, also called Guest netwok, visitors shouldn't be able to acces the pfSense web GUI …..
        A fire wall rule is missing on the Guest network Interface  ;).

        @MrNoisy:

        But, if I try to go to ip:8002 I get a blank white page with no logon options

        How do you know that you should use port 8002 ??
        Using the pfSense captive portal for 10 yeras no, never used a port number.

        @MrNoisy:

        If I try to go to a web address I get page cannot be displayed

        Well, normal, right ?!
        When authenticated, it will work ^^

        @MrNoisy:

        I cant ping 8.8.8.8

        As before : that's ok - normal - if no rule is present to permit that, it will work after the authentication phase.

        (but : DNS should work before authentication …. if not captive portal breaks  ;))

        @MrNoisy:

        DNS forwarder is enabled

        Don't. This is the moment where most start to post here that captive portal doesn't work.
        Use the default resolver first.
        Because : first help lines from here apply : https://doc.pfsense.org/index.php/Captive_Portal_Troubleshooting (people use stuff like the forwarder without really know what they are doing == now what DNS is all bout and then critical stuff like a captive portal "breaks").

        Like what do client use a an DNS ? Was it DHCP assigned ? (some nut cases have their DNS set static => they will be out of business fast)
        The Guest portal IP from pfSense ? Another IP like 8.8.8.8 ? (and in that case, a firewall rule should be put into the GUI for that interface - allow TCP/UDP dest. port 53 IP 8.8.8.8)

        No "help me" PM's please. Use the forum.

        1 Reply Last reply Reply Quote 0
        • First post
          Last post