Wifi connection dropping
Hope someone can help me in this forum, it's been a month now and I'm still thinking who is causing a high interference with our wifi. Everyday Mon-Fri starting from 8 am to 6 pm the connection is unstable. When doing a ping test I am always getting a 1000+ ms, sometimes it even goes higher to 3000ms. Our device is a 3 in 1 combo(router, bridge, access point), Asus RT-N14UHP. As per finding a solution in google, I've already adjusted the channel bandwidth to 20 MHz but still getting a high ping. My temporary solution, for now, is to change the channel manually. I also forgot, when we are in a AP mode that's the time we are getting the high ping, unstable connection. But when in router mode, our wifi connection is smooth and steady.
Maybe I'm misunderstanding but wouldn't an Asus forum be more appropriate for your question?
Sounds like you have an interference problem.
You'll need to get some sort of Wi-Fi spectrum analyzer and change channels maybe.
That is a 2.4GHz-only wireless device. That band has long been congested and is only getting worse. You might want to upgrade to something that also does 5GHz.
@derelict is this a hardware issue?
If I had to guess there is someone else on 2.4GHz during those hours who is clobbering you / interfering.
If I had to guess it is a hardware issue since that hardware does not support the other, less-congested band with more channels to choose from.
@derelict many employees are using their mobile data on their smartphones, the area has a good LTE signal.
2.4GHz wi-fi has nothing to do with LTE. You might want to do some search engine searching on 2.4GHz interference.
@derelict how about wifi sharing? smartphone acting as a wifi router.
ANY additional 2.4GHz gear has the potential to interfere. You need to hire a 2.4GHz professional to survey your environment.
Pro tip: moving to 5GHz is probably cheaper.
Another pro tip: If Wi-Fi performance is important to your business, hire a professional.
Yet another pro tip: This has nothing to do with pfSense.
@derelict thanks for the tip, yup I know that's why I posted it in the general discussion but I don't know why
it appears to a different section of the forum.