Captive portal disconnect

[shood]

Hi ,
on the pfsense 2.4.4-P1 suddenly after 1 ,2 hour internet surfing the connection was interrupted .
when i try to call the captive portal page again, i get a blunk page with ("You are connected." Instead of the registration form). i see that I'm still logged in captive portal but i dont have internet access .
the problem still apear until i disconect the user from captive portal service on pfsense .

I have noticed that the captive portal url before the problem is
https://example.com:8003/index.php?zone=cpzone&redirurl=http%3A%2F%2Fwww.msftconnecttest.com%2Fredirect

when the problem appear the url changed to:8005 port
https://example.com:8005/index.php?zone=cpzone&redirurl=http%3A%2F%2Fwww.msftconnecttest.com%2Fredirect

Where's the problem !
and is there any way to logout from captive portal page from pc not from pfsense ?

Thanks in advance .

[Gertjan]

@shood said in Captive portal disconnect:

when i try to call the captive portal page again, i get a blunk page with ("You are connected." Instead of the registration form). i see that I'm still logged in captive portal but i dont have internet access .

What the GUI says is one thing.
Use https://www.netgate.com/docs/pfsense/captiveportal/captive-portal-troubleshooting.html and check the two <name>_auth_up and <name>_auth_down tables. The IP is listed in them ? If so, then you are really connected. If not, your locked out.

8005 port : If 8003 exists,, then 8005 is another captive portal instance == another network, etc

Logout page ; check out this thread, half an inch lower :

You can activate the popup page .... if portal users accept popup pages (they actually never do).
This popup link will show you the correct logout URL.

[shood]

Thanks for reply
the problem is , After a relatively short time, the Internet connection breaks down and requires a new sign in on the plug-in page - but you get on the page, the response "you are already connected" !!!!!!
on the server and captiv portal log connected , but you dont have interner access untill restart the service captiveportal .

[shood]

its a bug !!!

see https://forum.netgate.com/topic/137824/pfsense-no-internet-when-it-is-said-you-are-connected

[Gertjan]

@shood said in Captive portal disconnect:

the problem is , After a relatively short time, the Internet connection breaks down and requires a new sign in on the plug-in page - but you get on the page, the response "you are already connected" !!!!!!

Again : check for yourself :

@gertjan said in Captive portal disconnect:

What the GUI says is one thing.
Use https://www.netgate.com/docs/pfsense/captiveportal/captive-portal-troubleshooting.html and check the two <name>_auth_up and <name>_auth_down tables. The IP is listed in them ? If so, then you are really connected. If not, your locked out.

Two solution : stop editing portal settings when users are connected - or throw them out manually (GUI) when you have to.
Or, as @shood proposes : https://forum.netgate.com/topic/137824/pfsense-no-internet-when-it-is-said-you-are-connected

[shood]

Update :

when enabled HA sync captive portal :
all users become after a peroid of time internet interrupting ,"you are already connected" ,..etc

change between 8003 and 8005
8003 captive portal page on slave
8005 captiv portal page on master

log file :
Jan 27 01:36:31 php-cgi rc.prunecaptiveportal: XMLRPC reload data success with https://xx.xx.x.xxx:443/xmlrpc.php (pfsense.exec_php).
Jan 27 01:39:32 php-cgi rc.prunecaptiveportal: Beginning XMLRPC sync data to https://xx.xx.x.xxx:443/xmlrpc.php.

when disabled HA sync captive portal :
fixed the problem ,but each change in Master (add vlan ,interface , firewall Rules ,change in captiveportal setting )
captive portal will deleted on the slave automatic and disconnect all users :
Jan 27 12:29:49 logportalauth 2581 Zone: cpzone - DISCONNECT: xxxx, xxxxxx, xxxxxxxxx .
Jan 27 12:29:53 check_reload_status Syncing firewall

problem appeared since the update from 2.4.4 to 2.4.4-p2 .

[Gertjan]

Normally, @free4 will drop in shortly to post
" https://forum.netgate.com/topic/139488/voucher-database-synchronization/2 "

edit : ah, you are already aware of this.