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    Open VPN: can't ping local LAN host when connected

    Scheduled Pinned Locked Moved OpenVPN
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    • J Offline
      jen_fernandez
      last edited by

      Hi Netgate Community!
      I have a Netgate SG-5100. I installed Open VPN and exported the Client Package to a Windows 10 laptop for remote access into the Local LAN.
      When testing.. I get the Open VPN "Connected" but then I can't ping the local LAN computer. I can't RDP either.
      The Server tunnel Subnet: 176.16.0.0/24
      The Client Tunnel Subnet: 172.17.0.0/24
      However.. on the OpenVPN .. the Client IP is 172.16.0.2... shouldn't it be "172.17.0.2"... I'm confused about this. Shouldn't I be able to ping the local LAN? I have added the Local LAN in the Client settings.
      Please help. I have owners in Italy trying to get access to their host in the USA.
      Thank you.
      Jen Fernandez
      910 885 4120

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      • V Offline
        viragomann @jen_fernandez
        last edited by

        @jen_fernandez said in Open VPN: can't ping local LAN host when connected:

        The Server tunnel Subnet: 176.16.0.0/24
        The Client Tunnel Subnet: 172.17.0.0/24

        Where have you stated the Client tunnel subnet?
        There is no need for that.

        In the OpenVPN server settings add the local network into the "Local Network/s" box.

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        • J Offline
          jen_fernandez @viragomann
          last edited by

          @viragomann

          Thanks viragomann.
          I was told by Netgate support that the Client and Server tunnel subnet needed to be different... so I will test your option. I will remove the client subnet and will add the local LAN under Server settings.
          I can't try until later tonight when I am near the device and can connect to LAN port.
          Much appreciated... will test at 6:30pm Eastern time.
          Thanks
          Jen

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          • J Offline
            jen_fernandez
            last edited by

            Hi Viragomann!
            I removed the client tunnel subnet (172.17.0.0/24) in the settings.
            I ensured that the IPv4 Local network on the server settings had 192.168.1.0/24..
            but i still can't ping the 192.168.1.0
            Where is this GW exactly? If I am giving out DHCP Addresses from LAN port.. does this LAN port have two IP addresses.. one as 172.16.0.1 and 192.168.1.0? In the System Wizard.. i set up the LAN interface as 192.168.1.1... is this a conflict?

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            • J Offline
              jen_fernandez @jen_fernandez
              last edited by

              To Anyone -I still need help!
              I have the Server Tunnel: 172.16.0.0/24
              I have the Local LAN (configured on the Server) 192.168.1.0/24
              I tried pinging the default GW of both of these subnets when the LAN port is connected to my laptop.. all good.
              Then I tried pinging the 192.168.1.1 GW from the locallan host: 192.168.1.52 - success.

              I connected with Open VPN and received a Client IP of 172.16.0.2
              I could successfully ping both 172.16.0.1 and 192.168.1.1 from CMD prompt of external client computer when VPN is connected.
              However, I can't ping the localLAN host of 192.168.1.52 from the external client when open VPN is connected.. this failed.. Times out.
              Do you see an obvious red flag?

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              • J Offline
                jen_fernandez
                last edited by

                To Anyone:
                I saw that i was on client was on Device Mode: Layer 2 Tap Mode.
                I changed this to Tunnel Mode; Layer 3.
                So, every time i make a change.. i download the client export package (with new configs) and then disconnect opEn VPN.. then re-install openVPN client package again. Is this correct? just checking

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                • J Offline
                  jen_fernandez
                  last edited by

                  To : Anyone
                  I tried to add the new Client Export package and noticed that the configs kept with TAP mode- for client side.. so it didn't take the change of tunnel mode.
                  How do i change settings on Open VPN client?

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                  • J Offline
                    jen_fernandez
                    last edited by

                    I have removed the openVPN in WIndows 10 Programs and Features (uninstall).. then re-installed the client package and it still wanted TAP mode.. failed

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                    • J Offline
                      jen_fernandez
                      last edited by

                      I think i have chosen the incorrect type of open VPN.
                      I have tried Remote Access Server VPN and Peer-to-Peer SSL/TLS VPN
                      All I want to do is set up a simple client VPN.. for external clients to have access to the internal network - which type of VPN is best for this?

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                      • V Offline
                        viragomann
                        last edited by

                        Use an OpenVPN access server in tun mode and don’t care about the clients mode.

                        Ensure that the pfSense is the default gateway in the LAN 192.168.1.0/24 and that it doesn’t overlap with the clients LAN

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                        • RicoR Offline
                          Rico LAYER 8 Rebel Alliance
                          last edited by

                          https://docs.netgate.com/pfsense/en/latest/vpn/openvpn/openvpn-remote-access-server.html
                          https://www.netgate.com/resources/videos/remote-access-vpns-on-pfsense.html
                          https://www.netgate.com/resources/videos/remote-access-vpns-on-pfsense-part-2.html

                          -Rico

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                          • J Offline
                            jen_fernandez
                            last edited by

                            Thanks Rico. I already had and used the first set of instructions.
                            I'm watching the first video now.

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