pfSense has detected a crash report or programming bug. Click here for more information

bokikay

Good day!

I'm having this error a few days ago (pfSense has detected a crash report or programming bug. Click here for more information.). How to troubleshoot this kind of error? Is this harmful to my pfsense? What part of my system to be fix to get this error? Thank you so much.

bmeeks

Well, the first thing to do is to "click here" as the message at the top of your screen says. Then post the output back here on the forum and some folks can likely help you.

bokikay

Good day.

This is the text from the last part of the report, and how to fix this one? is this error would be the responsible for the crash report? Thank you

frame pointer = 0x28:0xfffffe01ff31c840
code segment = base 0x0, limit 0xfffff, type 0x1b
= DPL 0, pres 1, long 1, def32 0, gran 1
processor eflags = interrupt enabled, resume, IOPL = 0
current process = 37489 (sysctl)
��version.txt��0600��0��0��336��13442662707� 7630� ��ustar��root��wheel��FreeBSD 11.2-RELEASE-p6 #3 518496b29ae(RELENG_2_4_4): Wed Dec 12 07:41:44 EST 2018
root@buildbot2.nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfSense/tmp/FreeBSD-src/sys/pfSense
��

bmeeks

To be useful, folks here will need the entire crash report properly formatted. Post it as a linked file so it can downloaded and viewed by others. What is showing up now in your last post is not useful at all.

Is your box up and running OK now, or is the crash a recurring thing? Perhaps it was a one-off type of event.

bokikay

This post is deleted!

saurom

Me too
ffile error here

bmeeks

@saurom said in pfSense has detected a crash report or programming bug. Click here for more information:

Me too
ffile error here

I'm not a crash dump expert, but at the bottom of your file is a ton of NIC driver errors (PHY read timeout). So that would be either an actual hardware issue or could be software driver related.

What hardware are you running pfSense on? I see that you appear to have a NetXtreme-based NIC based on the bce driver being used. I found an older thread here about troubles with that NIC and FreeBSD: https://forums.freebsd.org/threads/interrupt-on-gigabit-nic-card-bce-broadcom.29368/. Might be something in there to help. I also saw a Google thread on tuning the bce driver. You can search for that.

saurom

Thank you so much. I install try agan. Version 2.4.4-RELEASE (amd64) built on Thu Sep 20 09:03:12 EDT 2018 FreeBSD 11.2-RELEASE-p3. it good run.
Note: Card LAN PCI Ex4 bce uses pppoe isp