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Dropdown menus truncated when viewing on lower resolution screens

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  • C
    Chris_Rodman
    last edited by Aug 26, 2019, 7:31 PM

    Apologies if this has already been addressed, however, it appears that the previous threads on this have since been retired.

    For longer menus such as "Status" or "Diagnostics" when viewing those on smaller laptop screens, for example, the bottom half of those menus are truncated and must be viewed on a larger screen an/or by increasing the resolution of the monitor.

    I have confirmed this on all the major browsers on both macOS and Windows.Screen Shot 2019-08-26 at 3.29.01 PM.png

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    • K
      KOM
      last edited by Aug 26, 2019, 7:39 PM

      Scroll bars on the main frame should appear if your menu exceeds the screen height.

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      • C
        Chris_Rodman
        last edited by Aug 26, 2019, 7:43 PM

        Hey there!

        Yes scroll bars do appear on the main frame, however, the drop-down menu is still truncated. I can include a video of the action if you'd like to see the same thing I'm witnessing.

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        • K
          KOM
          last edited by Aug 26, 2019, 8:34 PM

          I understand what you mean but I can't reproduce it. When I increase my browser zoom level to 130%, the Diagnostic menu is longer than screen height. With the mouse wheel, I can scroll the entire page up & down, and the bottom of the menu scrolls along with it showing its contents. Nothing is truncated.

          Untitled1.png

          Untitled2.png

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          • D
            Derelict LAYER 8 Netgate
            last edited by Aug 26, 2019, 8:57 PM

            Do not lock the menu bar to the top if that is the case:

            System > General Setup

            3f201787-fe64-47c1-8e47-2633dd57e5af-image.png

            Chattanooga, Tennessee, USA
            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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            • C
              Chris_Rodman
              last edited by Aug 27, 2019, 12:10 PM

              You guys are both accurate; Turning off the menu bar fixed to the top of the page and zooming out both are viable work arounds. However, wouldn't you agree that it's probably a design flaw that should be addressed? I mean I'd rather not have to adjust my zoom and/or sacrifice not having my menu bar fixed at the top of the webpage in order to see the entire dropdown menu. Seems like it would be a simple fix for a future release.

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              • K
                KOM
                last edited by Aug 27, 2019, 1:43 PM

                No, I don't agree. The entire point of that feature is to lock the menu bar to the top, which makes it fundamentally incompatible with small screens as per the explicit note under the feature. You want the menu locked to the top, but also to move when required. It's either/or. It can't be both.

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                • C
                  Chris_Rodman
                  last edited by Aug 27, 2019, 1:57 PM

                  I disagree, it's not intuitive the way it's currently setup. I have yet to encounter another user that personally wasn't annoyed by this behavior. Additionally, if a website and/or app on your phone behaved this way I'm sure users would be complaining left and right about that. If the fixed menu at the top of the screen truly is the source that prevents the dropdown menu from being displayed on some screens then it should be recoded to accommodate all scenarios. Anything else is just poor design. I guarantee if you were browsing a public website and it had this same behavior it would negatively affect the user experience. The user should never have to compromise their experience because of a setting such as this. At the very least, there should be a disclaimer next to that setting alerting them that their menu may be truncated on lower resolution screens.

                  I've got an external monitor on my laptop that's running 1920x1080 and my menus are still truncated. The only way I can see the entire menu is to place my browser in full screen mode or zoom out. That's simply not efficient and I shouldn't have to sacrifice not having a fixed menu at the top to alleviate this.

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                  • K
                    KOM
                    last edited by Aug 27, 2019, 1:59 PM

                    Well, your options at this point are to submit a feature request over at redmine, or code it up yourself and submit a pull request.

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                    • C
                      Chris_Rodman
                      last edited by Aug 27, 2019, 2:01 PM

                      Cool.

                      I'll submit a feature request.

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                      • A
                        akuma1x
                        last edited by Aug 27, 2019, 2:05 PM

                        I'm trying to recreate this problem that you're having, on my screen here. If I resize the browser window down to simulate a smaller screen, the long menus get truncated.

                        So, it works, and I can see what you're talking about...

                        But, if I scroll the mouse wheel down, the entire window scrolls and reveals the rest of the long dropdown menu - Diagnostics in this case. It behaves exactly like @KOM describes above. I get the entire menu, just have to scroll a little bit to get it.

                        Jeff

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                        • C
                          Chris_Rodman
                          last edited by Aug 27, 2019, 2:09 PM

                          @akuma1x what browser and OS are you using?

                          I'm using macOS Mojave with Google Chrome and I just did the exact same thing and the menu is truncated still. I can attach a video if it helps.

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                          • A
                            akuma1x
                            last edited by akuma1x Aug 27, 2019, 2:30 PM Aug 27, 2019, 2:23 PM

                            MacOS 10.10.5, Firefox 68.0.2, screen res = 2560 x 1080 on an LG widescreen monitor.

                            Jeff

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                            • C
                              Chris_Rodman
                              last edited by Chris_Rodman Aug 27, 2019, 2:40 PM Aug 27, 2019, 2:40 PM

                              First off dang @akuma1x your macOS is outdated! Sorry just messing with you!

                              This is a video of macOS 10.14.6 on Firefox 68.0.2. See if you see what I'm talking about.

                              I couldn't get the video to attach (assuming filetype not permitted for upload on this site).

                              https://bit.ly/2ZzEpFk

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                              • K
                                KOM
                                last edited by KOM Aug 27, 2019, 2:48 PM Aug 27, 2019, 2:45 PM

                                Confirmed that it also behaves this way in FF on Win10. Also behaves this way with Chrome.

                                Just change the Top Navigation back to Scrolls and be done with it.

                                C 1 Reply Last reply Aug 27, 2019, 2:51 PM Reply Quote 0
                                • A
                                  akuma1x
                                  last edited by akuma1x Aug 27, 2019, 2:47 PM Aug 27, 2019, 2:45 PM

                                  Nope, mine doesn't behave like that. The whole window scrolls, including the menu, with a mouse wheel roll.

                                  My Top Navigation setting is set to "scroll with page"

                                  Jeff

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                                  • C
                                    Chris_Rodman @KOM
                                    last edited by Aug 27, 2019, 2:51 PM

                                    @KOM I don't want to be "done with it". It's obviously something that needs to be addressed.

                                    It's probably easy for you to just say that, however, I personally like the fixed navigation at the top. Saying to change it to scrolls is a workaround and not a solution to the issue.

                                    I'm not saying it doesn't work with the scroll with page enabled. I'm only talking about when it's set to fixed.

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                                    • K
                                      KOM
                                      last edited by Aug 27, 2019, 2:59 PM

                                      @Chris_Rodman said in Dropdown menus truncated when viewing on lower resolution screens:

                                      It's obviously something that needs to be addressed.

                                      In the six years I've been here helping out, I've never heard anyone else complain about this. Go to redmine and log it as a bug instead of a feature request and maybe it will get some attention.

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                                      • D
                                        Derelict LAYER 8 Netgate
                                        last edited by Derelict Aug 27, 2019, 3:56 PM Aug 27, 2019, 3:50 PM

                                        The fixed option is intended for large screens only.

                                        The gui designers know about this. If there is not a feature request (it is not a bug report as it is behaving as designed) on https://redmine.pfsense.org/ feel free to make one. I would not be surprised if it is rejected outright, however, though a feature request probably will not be.

                                        A feature request with an accompanying pull request that implements the behavior you seek would likely result in a more welcome reception.

                                        Chattanooga, Tennessee, USA
                                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                                        • J
                                          jimp Rebel Alliance Developer Netgate
                                          last edited by Aug 29, 2019, 7:37 PM

                                          There is https://redmine.pfsense.org/issues/8419 and a PR linked on that issue which was closed and has some comments worth reading.

                                          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                                          Need help fast? Netgate Global Support!

                                          Do not Chat/PM for help!

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