Unable to start/open ntopng ?



  • Hi all,

    I have ntopng installed but when I try to access it. Under Status > Services it shows as stopped and can't start it.

    4047d832-6050-4e60-81f8-b1f8e792afd3-image.png

    System logs show this:

    Feb 3 15:32:59	ntopng		[Redis.cpp:111] ERROR: ntopng requires redis server to be up and running
    Feb 3 15:32:59	ntopng		[Redis.cpp:112] ERROR: Please start it and try again or use -r
    Feb 3 15:32:59	ntopng		[Redis.cpp:113] ERROR: to specify a redis server other than the default
    

    Any ideas?



  • I got it to work!
    I uninstalled few times and even set password manually as suggested by damien_vancouver here but it didn't work. I believe what worked at the end is unchecking "Keep Data/Settings" and uninstalling it. Once ntopng was up it was not recognizing default admin password nor new password that I was setting. I also switched between LAN and WAN interface as well. I've tried so many options that I lost the track :)

    https://prnt.sc/qy60eb


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