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Hard timeout doesn't work

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  • G
    guntery
    last edited by Mar 20, 2020, 12:05 AM

    Hi all,

    I'm about to start from scratch as this feature is not working. Idle timeout works fine.

    I gather there is a cron every minute which checks each client. I have made the Hard timeout 5mins.

    When I hover over the client in CP status it shows the idle timeout and session but nothing about hard timeout.
    Nothing is showing in the logs - I expected a DISCONNECT log

    I am using external radius auth. Any ideas how to debug it?

    G 1 Reply Last reply Mar 20, 2020, 2:14 PM Reply Quote 0
    • G
      Gertjan @guntery
      last edited by Gertjan Mar 20, 2020, 2:14 PM Mar 20, 2020, 2:14 PM

      @guntery said in Hard timeout doesn't work:

      I gather there is a cron every minute which checks each client.

      Correct.
      You can even see it :
      Access the console, option 8 and type

      ps ax | grep 'prune'
      

      Every 60 seconds it executes, checks all connected users, and do what "needs to be done".

      But .... if a (the FreeRadius) package is used for your portal instance, then things like hard time out , soft time out (and more) are controlled by radius - so you have to set things up over there.
      That is, I'm pretty sure it would work like that.

      edit : I tested :

      When I set a time out of 5 minutes :

      fe2409e8-89b2-4f33-854f-62c9bbb79582-image.png

      and this suer logs in (it' me) I see a :

      bf45b855-43f2-42ce-a959-1cc52d724dee-image.png

      after 5 minutes.
      It's a SESSION TIMEOUT. Somewhat the same thing as a "DISCONNECT" I guess.
      And of course, the user was disconnected.

      So, it works ....

      No "help me" PM's please. Use the forum, the community will thank you.
      Edit : and where are the logs ??

      1 Reply Last reply Reply Quote 0
      • G
        guntery
        last edited by Mar 22, 2020, 9:26 PM

        Thanks,
        you are correct the idle timeout and hard timeout are ignored. damn!

        Is there a command line method to DISCONNECT a user?

        G 1 Reply Last reply Mar 23, 2020, 6:04 AM Reply Quote 0
        • G
          Gertjan @guntery
          last edited by Mar 23, 2020, 6:04 AM

          @guntery said in Hard timeout doesn't work:

          Is there a command line method to DISCONNECT a user?

          No one ready right now.
          There is a command line script that disconnect all users from all portal instances, published by myself and others in this forum part.

          But first, you have visit this GUI page :

          5d3b5177-2d78-4e9c-92e1-72860d4b9bd8-image.png

          Hover your mouse of the dustbind of the user you want to disconnect.
          Now, have a look at the second most information shown on your screen :

          8450a23e-4d09-490e-ad63-2042f0cabdc6-image.png

          and there you see how to select the to be disconnected using its "connection ID", the "f273c20eb7b0174c" string in my example.

          Now you have everything to do a "SELECT" upon the connected user database, and have it removed.

          You'll be needing probably the "pfSense Ultimate Manual**" , to guide you when modifying the PHP command line script file.

          ** The source code - you have a copy already

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          1 Reply Last reply Reply Quote 0
          • G
            guntery
            last edited by Mar 24, 2020, 2:07 AM

            @Gertjan said in Hard timeout doesn't work:

            pfSense Ultimate Manual

            thanks for that (https://docs.netgate.com/manuals/pfsense/en/latest/the-pfsense-book.pdf)

            it shows a little more detail on the hard timeout. And mentions radius. It looks like it actually should work regardless of authentication method...

            I found under the CP authentication section there is a Session timeout check box for "Use RADIUS Session-Timeout attributes"

            If I disable this the hard timeout works with freeradius! cheers

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