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    Time always slow 2.4.5

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • F
      funktified
      last edited by

      I have a new install on a small custom NUC. I have installed the same version on another device of the exact type without issues and have deployed.

      However with this unit, it is always slow --> for every 20 seconds in real life, it only moves 5 seconds

      Its not the BIOS battery as I can unplug the power for an hour and install Pop OS and the time matches correctly. I have checked directly on the BIOS and compared time and it was in sync. So I dont think its the battery - or could it?

      I have tried a clean format several times just in case I didnt do it properly.

      I have set the NTP correctly in settings and manually set the date via console as --> date 202005ddhhmm

      Any help would be much appreciated.

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @funktified
        last edited by

        @funktified said in Time always slow 2.4.5:

        However with this unit, it is always slow --> for every 20 seconds in real life, it only moves 5 seconds

        The system time ?
        Don't understand how the system 'moves' 4 times slower as "real time" ...

        @funktified said in Time always slow 2.4.5:

        I have set the NTP correctly in settings and manually set the date via console as --> date 202005ddhhmm

        If the BIOS has a good time/date, it would be ok after system start. NTP normally adds or removes some mille condes later on.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 0
        • F
          funktified
          last edited by

          @Gertjan
          Yes it is the pfSense system time and yes I have rebooted several times and will do it again now just to be sure.

          It is always about 4x slower than Real Life time - so therefore everything is off in terms of reporting and speed measurements etc.

          1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan
            last edited by

            If initially, the time is ok, and NTP is working : maybe it's slowing the system down because your are not syncing with the correct time zone, but one that's "in the past" for you.

            Me, being in the 'Paris' time zone, If I selected the real GMT time, or 'London' as my time zone, I would loose 2 hours after some re syncing duration.

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            1 Reply Last reply Reply Quote 0
            • F
              funktified
              last edited by

              My location is Melbourne Australia and therefore I had set the NTP as:
              0.au.pool.ntp.org ==> Australia/Melbourne

              Updated the date via Shell Console to crrect time ==> date yyyymmddhhmm

              Time updates correctly for the System but the ticks are just so much slower.

              Ill see if I can screen record and will upload what I mean.

              1 Reply Last reply Reply Quote 0
              • F
                funktified
                last edited by

                Here is a 1 minute grab showing what I have tried.

                https://drive.google.com/drive/folders/1t7Eo1ykHaHKNLUUI75EqOCHVot1FqAMd?usp=sharing

                1 Reply Last reply Reply Quote 0
                • F
                  funktified
                  last edited by

                  Installed 2.4.4 and still no good. This issue occurs whether the system is connected to LAN/WAN or not it doesnt make any difference.

                  Tried changing the battery - argh, its been spot welded! Pry welds off battery and attach to fresh CR2032 - ok.. now I've just screwed the battery argh!!!

                  TBC

                  1 Reply Last reply Reply Quote 0
                  • F
                    funktified
                    last edited by

                    Ok, got a new battery - unplugged power cord several times and BIOS is definitely keeping time (ie. the same as before) and even let the NUC sit for 5 minutes with BIOS keeping time correctly.

                    Booted pfSense 2.4.4 and tested time - still persistently slow whereby the system time progressed 3 seconds for every 10 seconds in real life or approx.

                    1 Reply Last reply Reply Quote 0
                    • F
                      funktified
                      last edited by

                      I have found that the time resyncs correctly after a reboot and then immediately slows even after I let the time fall behind about 10 minutes!

                      What could cause the system time to fall behind after booting?

                      1 Reply Last reply Reply Quote 0
                      • T
                        three
                        last edited by three

                        Hey funktified. This is a strange one indeed.

                        Are you able to boot the maschine from another linux Live-DVD/USB? Just to check behaviour under different OS and to rule out a hardware issue. Have you changed any bios setting? I have no clue though, which one could cause such symtoms :)

                        Cheers

                        1 Reply Last reply Reply Quote 0
                        • F
                          funktified
                          last edited by

                          I have reset the BIOS and have installed Windows 10 and sync the time with Windows and it syncs without issue. I disconnected the LAN to test and the time is definitely working as expected. When Windows was originally installed before Internet sync, it was slower by 2 minutes and even then the seconds moved inline with normal time.

                          Just to be sure, I downloaded Ubuntu 20.04 Desktop and run in Live mode from USB and sure enough, time ticks normally despite being 14 hours slow. Sync via Internet to correct time and disconnected and tested for 10 minutes - time is in sync to the second.

                          It seems to only be in pfSense / FreeBSD no matter which version.

                          I am also trying to source the latest BIOS for the unit.

                          1 Reply Last reply Reply Quote 0
                          • T
                            three
                            last edited by

                            Phew ... that's weird. The only thing that remains a potential root cause accordign to my feeling indeed is aforementioned timezone settings, maybe a variance in OS and bios and ... running out of ideas too.

                            1 Reply Last reply Reply Quote 0
                            • F
                              funktified
                              last edited by

                              This is really annoying...

                              I downloaded FreeBSD 12.1 and did a Live mode and time was similar to Ubuntu being 14 hours behind (probably because it was UTC time), but once I set the date and measured every 10 seconds it does the same as before and slows.

                              Confirming this is only on FreeBSD platform.

                              1 Reply Last reply Reply Quote 0
                              • T
                                three
                                last edited by

                                Which nuc are you using?

                                1 Reply Last reply Reply Quote 0
                                • F
                                  funktified
                                  last edited by

                                  Its a custom Leader SN4-PLUS NUC sourced in Australia and I cannot identify what the board is. This is the second unit and I know with the first unit I did not have any time issues whatsoever. That is, exactly the same hardware bought within a few days of each other (so same batch I would assume).

                                  Sorry, I cannot point you to a page as there is none that I can find, however the specs are:

                                  • Intel Celeron N3350
                                  • 4GB
                                  • 64GB Storage
                                  • Windows 10 Professional
                                  • 4x Serial RS232
                                  • 2x RJ45
                                  • HDMI, Mini DP
                                  1 Reply Last reply Reply Quote 0
                                  • T
                                    three
                                    last edited by three

                                    Mh. I just watched the video. The only thing I saw was that you were not having a WAN connection. Does it also show these symptoms if you have a connection to internet?

                                    1 Reply Last reply Reply Quote 0
                                    • F
                                      funktified
                                      last edited by funktified

                                      It doesnt matter whether its connected or not - whether ports re0 or re1 is connected on any platform it will always run slow. I even run pfSense 2.4.5 for a week, I think date only moved 2 hours according to the system!

                                      ๐Ÿ˜ญ ๐Ÿ˜ญ ๐Ÿ˜ญ

                                      Correction: it will always run slow on any version of FreeBSD it appears - not any other platforms

                                      1 Reply Last reply Reply Quote 0
                                      • T
                                        three
                                        last edited by

                                        If I understand you correctly, you got two devices. One of which works flawlessly and one of which shows this strange behaviour. Since NUCs are not too hard to deal with if it comes to swapping ssd, I'd swap the one installed in the bad one to the good one, boot it up and check the goods ones behaviour under the very same circumstances. If it still works OK I'd go back to the reseller and request a replacement.

                                        1 Reply Last reply Reply Quote 0
                                        • F
                                          funktified
                                          last edited by

                                          Good idea, however have 2 issues with that unfortuantely:

                                          1. The other NUC is in production
                                          2. the eMMC I think is Soldered

                                          EItherways, its not easy for me to remove the one in production and I dont have a spare M.2 as it has a spare slot. Maybe Ill try converting this M2 to a SATA and try to install on that.

                                          Be back once installed

                                          BTW @three thanks for your time in bouncing ideas ๐Ÿ‘

                                          1 Reply Last reply Reply Quote 0
                                          • DaddyGoD
                                            DaddyGo
                                            last edited by

                                            That's what I mean:

                                            https://www.electronics-tutorials.ws/connectivity/real-time-clocks.html
                                            https://en.wikipedia.org/wiki/Real-time_clock

                                            on the MOBO

                                            Cats bury it so they can't see it!
                                            (You know what I mean if you have a cat)

                                            F 1 Reply Last reply Reply Quote 1
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