Can't Move Rules Up or Down

gs_sgtech

Sorry if it's been posted already. I looked and found older ones at 2.2 but didn't seem to apply. Problem is SG-1100, I've tried Chrome, Edge, Explorer. Different systems no change. If I create a Allow All Rule for a interface, then add a block, etc I am unable to click and drag the rules since they apply top to down. I tried shift-click while rule is check no change. I have to delete the rule and hope I get the order right the first time. I did a reboot in hopes it was just a bug.

Didn't know if there was anyone else that encountered same issue, or something I missing? I administer several SG-1100 and this is only one that has this problem.

It is running 2.4, there is an update waiting which might fix it. I can apply that tonight after the business closes. Thought I'd reach out and see if anyone else has seen this behavior. Appreciate any help

chpalmer

@gs_sgtech

working fine here on 2.4.5.. Are you seeing the 4-way arrow when you hover over the rules?

bingo600

@chpalmer
I see a "hand" when a rule can be moved , else "just an arrow"
Firefox Linux

chpalmer

@bingo600 said in Can't Move Rules Up or Down:

@chpalmer
I see a "hand" when a rule can be moved , else "just an arrow"

Interesting.. Im on Windoz and see a 4 direction arrow. Also Firefox.

Have you figured out what causes a rule to be unmovable? I have not run into that that I can remember..

bingo600

@chpalmer

Try to move the two first rules on WAN .. You can't

gs_sgtech

@bingo600
Correct, normally the hand appears and I can move rule up or down. But this instance I can't move/drag nor does a hand appear.

RonpfS

@gs_sgtech Check System / General Setup : Disable dragging setting.

gs_sgtech

@ronpfs You sir are a genius. That was the ticket. Never seen that before, and not sure how it was turned on. I don't recall ever checking that. But thank you again.